Privacy Policy

Information We Collect

Personal Information

When you use our CRO audit services, we may collect the following personal information:

• Contact Information: Name, email address, phone number
• Business Information: Company name, website URL, business address
• Service Data: Information about your Shopify store and conversion optimization needs
• Communication Records: Emails, support tickets, and other communications

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on pages, click patterns
• Analytics Data: Website performance metrics and user behavior

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide CRO audit services and deliver reports
• Communication: To respond to inquiries and provide customer support
• Improvement: To enhance our services and website functionality
• Marketing: To send relevant updates and promotional materials (with consent)
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in delivering our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Third-Party Services

We may use third-party services that collect information:

• Google Analytics: Website analytics and performance tracking
• Email Services: For communication and marketing emails
• Payment Processors: For processing payments (if applicable)
• Hosting Services: For website hosting and data storage

These services have their own privacy policies, and we encourage you to review them.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: