Terms and Conditions

Acceptance of Terms

By accessing and using the services provided by FixMyStore ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions ("Terms") govern your use of our website and services, including but not limited to our CRO audit services, optimization recommendations, and related offerings.

Service Description

CRO Audit Services

FixMyStore provides conversion rate optimization (CRO) audit services for e-commerce websites, particularly Shopify stores. Our services include:

• Comprehensive website analysis and audit reports
• Conversion optimization recommendations
• Performance tracking and analytics insights
• Implementation guidance and support
• Ongoing optimization consultation (as applicable)

Service Delivery

We will deliver our services according to the agreed-upon timeline and scope. While we strive for accuracy and completeness, we cannot guarantee specific results or improvements in conversion rates.

User Obligations

By using our services, you agree to:

• Provide accurate and complete information about your business and website
• Grant us necessary access to your website for analysis purposes
• Implement recommendations at your own discretion and risk
• Maintain the confidentiality of any proprietary information shared
• Use our services in compliance with applicable laws and regulations
• Not use our services for any illegal or unauthorized purpose

Payment Terms

Pricing and Payment

Our services are offered at the prices listed on our website. Payment is due upon service initiation unless otherwise agreed in writing.

Refund Policy

We offer a 30-day money-back guarantee for our CRO audit services. If you are not satisfied with our service within 30 days of delivery, you may request a full refund by contacting us.

Late Payments

Late payments may result in suspension of services and may incur additional fees. We reserve the right to pursue collection of outstanding amounts.

Intellectual Property

Our Rights

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, and software, are owned by FixMyStore and are protected by copyright and other intellectual property laws.

Your Rights

Upon full payment, you receive a non-exclusive, non-transferable license to use the audit reports and recommendations provided for your business purposes only.

Restrictions

You may not:

• Copy, distribute, or sell our reports to third parties
• Modify or create derivative works from our materials
• Use our intellectual property for commercial purposes beyond your own business
• Remove or alter any copyright or proprietary notices

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Disclaimers and Limitations

Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

• Specific conversion rate improvements
• Increased sales or revenue
• Uninterrupted or error-free service
• Compatibility with all website platforms or configurations

Third-Party Services

We may recommend or integrate with third-party services. We are not responsible for the performance, reliability, or security of these third-party services.

Limitation of Liability

In no event shall FixMyStore be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Data loss or corruption
• Website downtime or performance issues
• Any damages resulting from implementation of our recommendations

Termination

Termination by You

You may terminate your use of our services at any time by discontinuing use and notifying us in writing.

Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Effect of Termination

Upon termination, your right to use our services ceases immediately. Any provisions of these Terms that by their nature should survive termination shall remain in effect.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Kozhikode, Kerala, India.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date

Your continued use of our services after such changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us: