17TRACK Order Tracking vs Proveway PayPal Tracking Syncfor Shopify (2026)
17TRACK Order Tracking and Proveway PayPal Tracking Sync, while both falling under the 'Orders' and 'Order tracking' categories on the Shopify app store, serve fundamentally different purposes. 17TRACK positions itself as a comprehensive order tracking and return management solution aimed at reducing 'Where Is My Order' (WISMO) inquiries, improving customer satisfaction through branded tracking pages and notifications, and even boosting sales through product recommendations. It targets a broad range of e-commerce merchants, particularly those who want a holistic solution for managing the post-purchase experience. A key differentiator is its support for dropshipping merchants, enabling them to hide Chinese origin information. Proveway, on the other hand, is laser-focused on automating PayPal tracking sync from Shopify. Its primary value proposition is to help merchants reduce PayPal holds, avoid disputes, and expedite fund access by providing PayPal with real-time tracking data. While it also offers a branded tracking page, its core functionality centers around the PayPal integration and unlocking PayPal Seller Protections. Proveway's target audience is specifically merchants who heavily rely on PayPal for payment processing and want to mitigate potential issues related to holds and reserves by improving their transaction transparency with PayPal.
At a Glance
17TRACK Order Tracking
2,484 reviews
Proveway PayPal Tracking Sync
146 reviews
Detailed Overview
17TRACK Order Tracking
Order tracking and return management for merchants to reduce WISMO and drive more sales
Key Features
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Self-service Returns: Automate return requests to retain revenue and save time.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
Proveway PayPal Tracking Sync
Auto PayPal Tracking Sync to Build your trust with PayPal, Reduce Money on Hold & get Funds Faster.
Key Features
- Auto - Stripe & PayPal Tracking Sync to Avoid Being Prone to Random Holds!
- Past Order Sync - Process past 3 Month Orders in 1 Click.
- Digital Order PayPal Tracing Sync, Courier Mapping & PayPal Courier Match.
- Insight of orders shipments in 1 clicks across 900+ Couriers.
- Brand page tracking page so customers can track the status of their order.
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating 17TRACK Order Tracking4.9/5 Proveway PayPal Tracking Sync5/5 | ||
| Reviews | 2484 | 146 |
Reviews 17TRACK Order Tracking2484 Proveway PayPal Tracking Sync146 | ||
| Core Functionality | Order Tracking & Return Management | PayPal Tracking Sync |
Core Functionality 17TRACK Order TrackingOrder Tracking & Return Management Proveway PayPal Tracking SyncPayPal Tracking Sync | ||
| Target Merchant | Broad e-commerce, including dropshippers | Merchants using PayPal heavily |
Target Merchant 17TRACK Order TrackingBroad e-commerce, including dropshippers Proveway PayPal Tracking SyncMerchants using PayPal heavily | ||
| Key Benefit | Reduced WISMO, increased customer satisfaction & sales | Reduced PayPal holds & faster access to funds |
Key Benefit 17TRACK Order TrackingReduced WISMO, increased customer satisfaction & sales Proveway PayPal Tracking SyncReduced PayPal holds & faster access to funds | ||
| Dropshipping Support | Hide China Origin Info | Not mentioned |
Dropshipping Support 17TRACK Order TrackingHide China Origin Info Proveway PayPal Tracking SyncNot mentioned | ||
| Return Management | Self-service returns portal | Not mentioned |
Return Management 17TRACK Order TrackingSelf-service returns portal Proveway PayPal Tracking SyncNot mentioned | ||
| E-mail Notifications | Automated Email Notifications | Implied by tracking, but not directly stated. |
E-mail Notifications 17TRACK Order TrackingAutomated Email Notifications Proveway PayPal Tracking SyncImplied by tracking, but not directly stated. | ||
Our Verdict
The choice between 17TRACK and Proveway hinges on a merchant's specific needs. If a merchant seeks a comprehensive solution to manage order tracking, returns, and improve the overall post-purchase customer experience, 17TRACK is the clear choice. Its broad feature set, including branded tracking pages, notifications, and return management capabilities, makes it a robust option, particularly for dropshipping businesses.
However, if a merchant's primary concern is mitigating PayPal holds and expediting fund access, Proveway is the more suitable app. Its specialized focus on PayPal tracking sync directly addresses these issues, providing significant value to merchants heavily reliant on PayPal as a payment gateway. While Proveway offers basic tracking features, its strength lies in its seamless integration with PayPal and its ability to unlock PayPal Seller Protections. Merchants who primarily use other payment gateways may not see the same level of benefit from Proveway.
Common Questions
Does 17TRACK sync tracking data with PayPal like Proveway?
The description of 17TRACK doesn't specifically mention direct synchronization with PayPal for Seller Protection or fund release purposes. While it provides order tracking, its primary focus is on customer-facing tracking and notifications, rather than backend PayPal integration.
Can Proveway help reduce WISMO inquiries like 17TRACK?
While Proveway offers a branded tracking page, its core function is to sync tracking information with PayPal. It may indirectly help reduce WISMO inquiries by providing customers with tracking information, but it is not specifically designed or optimized for this purpose in the same way as 17TRACK.
Is 17TRACK better for dropshipping businesses?
Yes, 17TRACK includes a key feature specifically designed for dropshipping: the ability to hide Chinese origin information, protecting the brand identity of the dropshipper. Proveway does not have a similar feature listed.
Which app is easier to use?
It is difficult to definitively say which app is easier to use without hands-on experience. However, Proveway's focused functionality – primarily syncing with PayPal – suggests a potentially simpler setup process compared to 17TRACK's broader range of features and customization options.
Can I use both 17TRACK and Proveway together?
Yes, it is possible to use both apps in conjunction. A merchant could use 17TRACK for comprehensive customer-facing order tracking and return management, while also utilizing Proveway to specifically manage PayPal tracking sync and reduce holds. This would provide a complete solution for both customer experience and financial management with PayPal.
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