17TRACK Order Tracking vs Shipping Protection —Shipcheckfor Shopify (2026)
17TRACK Order Tracking and Shipping Protection — Shipcheck address distinct aspects of post-purchase customer experience for Shopify merchants in 2026. 17TRACK focuses on proactive communication and logistics optimization, offering comprehensive order tracking, branded tracking pages, automated notifications, and shipping analytics. It also facilitates return management with a self-service portal and offers features specifically beneficial to dropshippers, like hiding Chinese origin information. Its strength lies in managing customer expectations, reducing 'Where Is My Order' (WISMO) inquiries, and optimizing shipping performance through data insights. The app is backed by significantly more reviews, suggesting a larger user base and more established presence. Shipping Protection — Shipcheck, on the other hand, directly addresses package loss, damage, or theft by enabling merchants to offer shipping protection to customers. This allows merchants to retain all collected protection revenue, building customer trust by providing reassurance against shipping issues. This app focuses on risk mitigation and alternative revenue generation related to shipping incidents.
At a Glance
17TRACK Order Tracking
2,484 reviews
Shipping Protection —Shipcheck
39 reviews
Detailed Overview
17TRACK Order Tracking
Order tracking and return management for merchants to reduce WISMO and drive more sales
Key Features
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Self-service Returns: Automate return requests to retain revenue and save time.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
Shipping Protection —Shipcheck
Your own Shipping protection to offset costs of Lost, Damaged or Stolen orders and build buyer trust
Key Features
- Shipping protection on — Cart, Checkout and Thank you page
- Zero Revenue Cut — You keep all Insurance Revenue and Profits
- Tiered Insurance Pricing — Charge customers as per their cart value
- Build Customer Trust — Perfectly designed and Fully customizable widget
- Multi Language and Currency support for your Worldwide store
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating 17TRACK Order Tracking4.9/5 Shipping Protection —Shipcheck5/5 | ||
| Reviews | 2484 | 39 |
Reviews 17TRACK Order Tracking2484 Shipping Protection —Shipcheck39 | ||
| Primary Focus | Order Tracking & Return Management | Shipping Protection (Loss, Damage, Theft) |
Primary Focus 17TRACK Order TrackingOrder Tracking & Return Management Shipping Protection —ShipcheckShipping Protection (Loss, Damage, Theft) | ||
| Key Benefit | Reduce WISMO & Improve Logistics | Offset Shipping Issue Costs & Generate Revenue |
Key Benefit 17TRACK Order TrackingReduce WISMO & Improve Logistics Shipping Protection —ShipcheckOffset Shipping Issue Costs & Generate Revenue | ||
| Target Merchant | General Shopify merchants, dropshippers | Merchants concerned about shipping losses |
Target Merchant 17TRACK Order TrackingGeneral Shopify merchants, dropshippers Shipping Protection —ShipcheckMerchants concerned about shipping losses | ||
| Value Proposition | Proactive communication & optimized logistics | Risk mitigation & revenue generation |
Value Proposition 17TRACK Order TrackingProactive communication & optimized logistics Shipping Protection —ShipcheckRisk mitigation & revenue generation | ||
| Ease of Use (Implied) | Potentially more complex setup due to more features | Likely simpler setup due to fewer features |
Ease of Use (Implied) 17TRACK Order TrackingPotentially more complex setup due to more features Shipping Protection —ShipcheckLikely simpler setup due to fewer features | ||
| Notifications | Automated Email Notifications | Notifications dependent on your setup |
Notifications 17TRACK Order TrackingAutomated Email Notifications Shipping Protection —ShipcheckNotifications dependent on your setup | ||
Our Verdict
17TRACK Order Tracking is ideal for merchants seeking a comprehensive solution to manage order tracking, customer communication, and return processes, particularly those involved in dropshipping. Its feature set is geared toward reducing support costs and improving customer satisfaction through proactive notifications and a self-service return portal. Shipping Protection — Shipcheck is best suited for merchants primarily concerned with mitigating the financial impact of lost, damaged, or stolen packages. It offers a direct way to offset these costs and even generate additional revenue. It is simpler to set up and manage. If a merchant could only pick one, they should decide whether communication & Logistics Optimization or Risk Mitigation & alternate revenue stream is a greater priority.
Common Questions
Which app is better for dropshipping?
17TRACK Order Tracking offers a specific feature to hide Chinese origin information, making it more suitable for dropshipping.
Which app is easier to set up and use?
Shipping Protection — Shipcheck is likely easier to set up and use due to its focused feature set, while 17TRACK has more options to configure.
Does 17TRACK Order Tracking offer financial protection against shipping losses?
No, 17TRACK Order Tracking focuses on tracking and communication, not financial protection.
Does Shipping Protection — Shipcheck replace traditional shipping insurance?
Shipping Protection — Shipcheck states they are 'not an insurance provider'. This app lets merchants set their own pricing on shipping protection and earn revenue from that protection, but does not involve an insurance company.
Which app provides more data insights?
17TRACK Order Tracking provides shipping analytics to optimize carrier performance. Shipping Protection — Shipcheck is less focused on providing shipping performance data.
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