17TRACK Order Tracking vs Yanet: Returns and Exchangesfor Shopify (2026)

17TRACK Order Tracking and Yanet: Returns and Exchanges both aim to improve the post-purchase experience for Shopify merchants, but they approach it from different angles. 17TRACK is a comprehensive solution encompassing order tracking, delivery expectation management (EDD), and return automation, along with features aimed at boosting sales and optimizing logistics. It particularly appeals to merchants concerned about 'Where Is My Order' (WISMO) inquiries and those who need robust shipping analytics, including dropshippers needing to hide origin information. Yanet, on the other hand, focuses solely on simplifying and automating the returns and exchanges process itself. Its strength lies in its highly customizable return policies and clear communication flow for customers. Yanet offers granular control over return rules and processes, making it ideal for businesses with complex return requirements or a need to differentiate policies across product lines. It's also beneficial for merchants wanting to maintain a specific brand aesthetic within their returns portal, offering customization options. In contrast, 17TRACK's broader feature set, including branded tracking pages and sales-boosting tools, positions it as a more holistic solution for post-purchase optimization. 17TRACK also integrates order tracking for a better overall customer experience than Yanet. However, it’s important to note the significantly larger number of reviews for 17TRACK, suggesting broader market adoption and potentially more community support, despite both apps having an equal 4.9/5 rating.

17TRACK Order Tracking and Yanet: Returns and Exchanges both aim to improve the post-purchase experience for Shopify merchants, but they approach it from different angles. 17TRACK is a comprehensive solution encompassing order tracking, delivery expectation management (EDD), and return automation, along with features aimed at boosting sales and optimizing logistics. It particularly appeals to merchants concerned about 'Where Is My Order' (WISMO) inquiries and those who need robust shipping analytics, including dropshippers needing to hide origin information. Yanet, on the other hand, focuses solely on simplifying and automating the returns and exchanges process itself. Its strength lies in its highly customizable return policies and clear communication flow for customers. Yanet offers granular control over return rules and processes, making it ideal for businesses with complex return requirements or a need to differentiate policies across product lines. It's also beneficial for merchants wanting to maintain a specific brand aesthetic within their returns portal, offering customization options. In contrast, 17TRACK's broader feature set, including branded tracking pages and sales-boosting tools, positions it as a more holistic solution for post-purchase optimization. 17TRACK also integrates order tracking for a better overall customer experience than Yanet. However, it’s important to note the significantly larger number of reviews for 17TRACK, suggesting broader market adoption and potentially more community support, despite both apps having an equal 4.9/5 rating.