8returns ‑ Returns portal vs E‑stebdal Returns & Exchangesfor Shopify (2026)
Both 8returns and E-stebdal Returns & Exchanges are highly-rated Shopify apps designed to streamline and automate the returns process, aiming to improve customer satisfaction and retain revenue. 8returns positions itself as an all-in-one solution with extensive customization options and a focus on turning returns into a positive brand touchpoint. It emphasizes creating a brand-consistent return experience and offers dynamic rules for managing returns. E-stebdal, on the other hand, focuses on efficiency, reducing manual effort, and unlocking new revenue through exchanges and upselling. The key difference lies in their emphasis. 8returns leans heavily into customization and granular control over the returns process, targeting merchants who want a highly branded experience. E-stebdal prioritizes automation, revenue retention, and operational efficiency, making it suitable for businesses that need a streamlined, hands-off approach to returns management. While both offer similar core functionality like automated returns and exchanges, 8returns provides more advanced features for brand customization and rule-based return management, while E-stebdal emphasizes its ability to turn returns into sales opportunities and discounts for new purchases.
At a Glance
8returns ‑ Returns portal
30 reviews
E‑stebdal Returns & Exchanges
11 reviews
Detailed Overview
8returns ‑ Returns portal
All-in-One returns platform with automated exchanges, refunds, store credit, and label generation
Key Features
- Self-serve returns portal, fully customizable to match your brand
- Customer retention features: exchanges, store credit, repairs
- Dynamic rules & conditions based on country, product category, customer segments
- Key return analytics to help you reduce return rates
- Automated creation of return labels or QR codes for a smooth experience
E‑stebdal Returns & Exchanges
E-stebdal automates returns, helping you retain revenue and enhance customer satisfaction.
Key Features
- Automate return processing, saving time and improving operational efficiency
- Seamless exchanges with available variants to retain more revenue
- Keep customers updated with return status notifications
- Turn returns into sales by offering discounts for immediate purchases
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating 8returns ‑ Returns portal5/5 E‑stebdal Returns & Exchanges5/5 | ||
| Reviews | 30 | 11 |
Reviews 8returns ‑ Returns portal30 E‑stebdal Returns & Exchanges11 | ||
| Customization | Fully Customizable to match brand | Not explicitly mentioned |
Customization 8returns ‑ Returns portalFully Customizable to match brand E‑stebdal Returns & ExchangesNot explicitly mentioned | ||
| Focus | Brand Experience & Control | Efficiency & Revenue Retention |
Focus 8returns ‑ Returns portalBrand Experience & Control E‑stebdal Returns & ExchangesEfficiency & Revenue Retention | ||
| Key Feature: Rules/Conditions | Dynamic rules based on country, product category, customer segments | Not explicitly mentioned |
Key Feature: Rules/Conditions 8returns ‑ Returns portalDynamic rules based on country, product category, customer segments E‑stebdal Returns & ExchangesNot explicitly mentioned | ||
| Label Generation | Automated return labels or QR codes | Automate return processing |
Label Generation 8returns ‑ Returns portalAutomated return labels or QR codes E‑stebdal Returns & ExchangesAutomate return processing | ||
| Upselling | Store credit, repairs | Discounts for immediate purchases |
Upselling 8returns ‑ Returns portalStore credit, repairs E‑stebdal Returns & ExchangesDiscounts for immediate purchases | ||
| Notifications | Not explicitly mentioned | Return status notifications |
Notifications 8returns ‑ Returns portalNot explicitly mentioned E‑stebdal Returns & ExchangesReturn status notifications | ||
Our Verdict
For merchants prioritizing a deeply customized, on-brand returns experience and needing granular control over return policies based on various factors like location or product type, 8returns is the better choice. Its detailed customization options and rule-based conditions provide greater flexibility.
If your primary goal is to automate the returns process, reduce manual effort, and directly drive revenue through exchanges and strategic discounts, E-stebdal is likely the more suitable option. Its focus on efficiency and revenue retention, combined with return status notifications, makes it a strong contender for businesses looking for a streamlined, results-oriented solution. It is slightly less well-reviewed at this time, but it may be an up and comer, and the review count could be based on release date.
Common Questions
Which app offers more options for customizing the returns portal?
8returns explicitly highlights its fully customizable returns portal, whereas E-stebdal doesn't explicitly detail customization options, suggesting 8returns provides more granular control over the look and feel.
Which app is better for international businesses?
8returns seems better equipped for international businesses due to its dynamic rules based on country, allowing for tailored return policies in different regions. E-stebdal doesn't specify international capabilities.
Which app focuses more on customer retention?
Both apps aim to retain customers. 8returns emphasizes turning returns into a positive touchpoint, offering exchanges, store credit, and even repairs. E-stebdal focuses on revenue retention via seamless exchanges and discounts for immediate purchases.
Does E-stebdal offer return analytics?
The provided description of E-stebdal mentions data-driven insights, implying the presence of analytics, but doesn't specify return-specific analytics like 8returns which mentions 'Key return analytics to help you reduce return rates'.
Which app is easier to set up and use?
Without user testimonials or specific ease-of-use claims, it's difficult to definitively say. E-stebdal's focus on automation might suggest a simpler setup, but 8returns' emphasis on customization could mean a more involved initial configuration depending on merchant needs.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store