AE: Order Editing & Upsell and AMP ‑ Slide Cart Drawer, while both categorized under Upsell and Cross-sell in the Shopify App Store, cater to significantly different aspects of the customer journey and merchant needs. AE: Order Editing & Upsell focuses on post-purchase order management, empowering customers with self-service order editing capabilities and offering post-purchase upsells to increase average order value (AOV). Its primary strength lies in reducing cancellations, returns, and support tickets by providing a smoother post-purchase experience and integrating with Shopify Flow for automation. Conversely, AMP ‑ Slide Cart Drawer appears to be focused on improving the pre-purchase cart experience, likely enabling customers to easily view and modify their cart without navigating away from the product page. This app concentrates on enhancing the cart functionality itself. Based on the provided information, the apps have completely different use cases; one streamlines order modification post purchase, the other improves cart experience pre-purchase. AMP ‑ Slide Cart Drawer is more popular in terms of number of reviews, which suggests it may be solving a more commonly felt pain point or that it's been available for a longer time, however both apps boast perfect ratings. AE: Order Editing & Upsell boasts integrations with Shopify Flow and 3PLs.
184 reviews
489 reviews
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
| Rating | 5/5 | 5/5 |
Rating AE: Order Editing & Upsell5/5 AMP ‑ Slide Cart Drawer5/5 | ||
| Reviews | 184 | 489 |
Reviews AE: Order Editing & Upsell184 AMP ‑ Slide Cart Drawer489 | ||
| Primary Focus | Post-Purchase Order Management & Upsell | Pre-Purchase Cart Experience Enhancement (assumed) |
Primary Focus AE: Order Editing & UpsellPost-Purchase Order Management & Upsell AMP ‑ Slide Cart DrawerPre-Purchase Cart Experience Enhancement (assumed) | ||
| Key Features | Self-serve order edits, address validation, automated emails, post-purchase upsells, Shopify Flow integration, 3PL integration | Slide Cart Drawer Functionality (assumed) |
Key Features AE: Order Editing & UpsellSelf-serve order edits, address validation, automated emails, post-purchase upsells, Shopify Flow integration, 3PL integration AMP ‑ Slide Cart DrawerSlide Cart Drawer Functionality (assumed) | ||
| Target Merchant | Merchants experiencing high cancellation rates, return rates, or support ticket volumes related to order changes or address errors. Suitable for businesses wanting increased AOV. | Merchants seeking to improve the customer's add-to-cart and checkout process; those with complex carts or offering many optional add-ons. |
Target Merchant AE: Order Editing & UpsellMerchants experiencing high cancellation rates, return rates, or support ticket volumes related to order changes or address errors. Suitable for businesses wanting increased AOV. AMP ‑ Slide Cart DrawerMerchants seeking to improve the customer's add-to-cart and checkout process; those with complex carts or offering many optional add-ons. | ||
| Value Proposition | Reduce order cancellations and returns, save time on customer support, increase AOV, and improve customer satisfaction through self-service order management. | Enhance the user experience with a seamless cart interaction, potentially increasing conversion rates and sales. |
Value Proposition AE: Order Editing & UpsellReduce order cancellations and returns, save time on customer support, increase AOV, and improve customer satisfaction through self-service order management. AMP ‑ Slide Cart DrawerEnhance the user experience with a seamless cart interaction, potentially increasing conversion rates and sales. | ||
| Ease of Use | Likely requires setup of email automations and configuration of edit options. Shopify Flow integration implies some technical knowledge beneficial. | Likely easier to setup, probably requiring a simple installation and design customization of the cart drawer. |
Ease of Use AE: Order Editing & UpsellLikely requires setup of email automations and configuration of edit options. Shopify Flow integration implies some technical knowledge beneficial. AMP ‑ Slide Cart DrawerLikely easier to setup, probably requiring a simple installation and design customization of the cart drawer. | ||
The choice between AE: Order Editing & Upsell and AMP ‑ Slide Cart Drawer depends entirely on the merchant's needs. If the primary concern is post-purchase order management and reducing cancellation/return rates while boosting AOV, AE: Order Editing & Upsell is the clear choice. This app directly addresses common pain points related to incorrect shipping addresses or customer change-of-mind.
On the other hand, if the merchant aims to enhance the pre-purchase cart experience and streamline the checkout process, AMP ‑ Slide Cart Drawer (or a similar cart enhancement app) is the better option. This is suitable for stores that may have a clunky cart and wish to make it easier for users to review the cart before checkout. Since their functionality does not overlap, it is possible a large Shopify merchant could benefit from both.
AE: Order Editing & Upsell is specifically designed to reduce support tickets by enabling customers to self-serve for order edits and address changes.
AE: Order Editing & Upsell offers post-purchase upsell offers, which aim to increase AOV directly. AMP ‑ Slide Cart Drawer may indirectly contribute to AOV by improving the shopping experience and encouraging purchases.
AE: Order Editing & Upsell includes a Google-powered address validation service to help customers enter the correct shipping address.
AE: Order Editing & Upsell integrates with 3PL services for streamlined fulfillment after order editing.
Yes, the two apps address different aspects of the customer journey. AE: Order Editing & Upsell focuses on post-purchase experience, whereas AMP ‑ Slide Cart Drawer improves the pre-purchase cart experience. Thus, they can coexist without interfering with each other.
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