AE: Order Editing & Upsell vs CP: Order Editing & Upsellsfor Shopify (2026)
Both AE: Order Editing & Upsell and CP: Order Editing & Upsells aim to reduce support costs and increase Average Order Value (AOV) by enabling self-service order editing for Shopify merchants. Both apps offer similar core functionalities, including post-purchase order editing (address, quantity, variants), address validation, post-purchase upsells, and integrations to streamline operations. However, AE: Order Editing & Upsell positions itself as more fully-featured with integration with Shopify Flow for advanced automation whereas CP: Order Editing & Upsells highlights built-in automated refunds/store credit and 3PL/WMS sync for smoother operations. A key difference lies in the scale of user adoption. AE: Order Editing & Upsell boasts significantly more reviews (184) compared to CP: Order Editing & Upsells (12). This suggests a larger user base and potentially more community support and established documentation. Both claim seamless operation, but CP: Order Editing & Upsells emphasizes granular control over the editing window and types of edits allowed, which could be important for merchants with stricter order management requirements.
At a Glance
AE: Order Editing & Upsell
184 reviews
CP: Order Editing & Upsells
12 reviews
Detailed Overview
AE: Order Editing & Upsell
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
Key Features
- Let customers instantly add, remove & edit items + edit address after purchase
- Google-powered address validation service so customers enter the right address
- Send customisable automated emails to staff & customers when orders are edited
- Increase average order value (AOV) with post-purchase upsell offers during edit
- Works seamlessly with Shopify Flow and provides 3PL integration
CP: Order Editing & Upsells
Cut support costs and boost AOV with self-service order editing, address validation, and upsells
Key Features
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- Instant order cancellations with automated refunds
- Address validation via Google Maps to flag bad addresses
- Post-purchase upsells to increase average order value (AOV)
- 3PL/WMS integrations to keep fulfillments in sync
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating AE: Order Editing & Upsell5/5 CP: Order Editing & Upsells5/5 | ||
| Reviews | 184 | 12 |
Reviews AE: Order Editing & Upsell184 CP: Order Editing & Upsells12 | ||
| Address Validation | Google-powered | Google Maps |
Address Validation AE: Order Editing & UpsellGoogle-powered CP: Order Editing & UpsellsGoogle Maps | ||
| Automation | Shopify Flow Integration | Automated Refunds/Store Credit, 3PL/WMS Sync |
Automation AE: Order Editing & UpsellShopify Flow Integration CP: Order Editing & UpsellsAutomated Refunds/Store Credit, 3PL/WMS Sync | ||
| Edit Control | Customizable Automated Emails | Control Edit Window and Allowed Edits |
Edit Control AE: Order Editing & UpsellCustomizable Automated Emails CP: Order Editing & UpsellsControl Edit Window and Allowed Edits | ||
| Upsells | Post-Purchase Upsells | Post-Purchase Upsells |
Upsells AE: Order Editing & UpsellPost-Purchase Upsells CP: Order Editing & UpsellsPost-Purchase Upsells | ||
| Target Merchant | Merchants needing comprehensive automation and scalable solutions | Merchants needing specific operational efficiencies and greater edit control |
Target Merchant AE: Order Editing & UpsellMerchants needing comprehensive automation and scalable solutions CP: Order Editing & UpsellsMerchants needing specific operational efficiencies and greater edit control | ||
| Legacy Account Support | Supports Legacy & New Customer Accounts | Not explicitly mentioned |
Legacy Account Support AE: Order Editing & UpsellSupports Legacy & New Customer Accounts CP: Order Editing & UpsellsNot explicitly mentioned | ||
| Value Proposition | Reduce cancellations, returns, & support tickets while increasing AOV | Cut support costs and boost AOV |
Value Proposition AE: Order Editing & UpsellReduce cancellations, returns, & support tickets while increasing AOV CP: Order Editing & UpsellsCut support costs and boost AOV | ||
Our Verdict
For merchants prioritizing comprehensive automation and scalability, particularly those already utilizing Shopify Flow, AE: Order Editing & Upsell appears to be the stronger choice due to its integration capabilities and significantly larger user base, suggesting more robust support and development. However, merchants who need more fine-grained control over order edits, or whose priority is tightly integrated refunds/store credit and 3PL/WMS sync, CP: Order Editing & Upsells might be a better fit, despite the smaller number of reviews. The choice ultimately depends on the specific operational needs and desired level of control.
Merchants wary of potential risk with a less-tested app may prefer the safety of the larger user base of AE: Order Editing & Upsell. Smaller operations or those with unique fulfillment processes where granular control and automation is critical may gravitate toward CP: Order Editing & Upsells.
Common Questions
Which app offers better address validation?
Both apps utilize Google services for address validation. AE: Order Editing & Upsell uses a "Google-powered address validation service" while CP: Order Editing & Upsells uses "Google Maps." It's difficult to determine which is superior without further testing, but both leverage Google's robust address data.
Which app is easier to integrate with existing workflows?
AE: Order Editing & Upsell highlights its integration with Shopify Flow, allowing for complete automation. CP: Order Editing & Upsells emphasizes 3PL/WMS integrations and automated refunds/store credit, which can automate specific operational tasks. The ease of integration depends on the merchant's current systems and priorities.
Which app is better for large-scale Shopify stores?
AE: Order Editing & Upsell, with its significantly larger number of reviews (184 vs 12), likely has a more mature infrastructure and may be better suited for large-scale Shopify stores. The larger user base suggests it has been tested and refined on a wider range of order volumes and complexities.
Which app offers more control over what customers can edit?
CP: Order Editing & Upsells explicitly states that it allows merchants to "Control the edit window and allowed edits." AE: Order Editing & Upsell does not explicitly mention this level of control in its description.
What are the main differences in their refund handling?
AE: Order Editing & Upsell focuses on reducing cancellations in the first place, presumably by enabling desired edits. CP: Order Editing & Upsells features 'Instant order cancellations with automated refunds' highlighting proactive automated refund management.
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