AE: Order Editing & Upsell and Essential Upsell & Cross Sell both aim to boost Shopify merchants' revenue using upsell and cross-sell strategies, but they approach this goal from different angles. AE: Order Editing & Upsell focuses on enhancing the post-purchase experience by allowing customers to self-manage their orders, reducing cancellations and support tickets, and offering targeted upsells during the editing process. This app positions itself as a customer service and retention tool, offering address validation and integration with Shopify Flow for automation, appealing to merchants seeking to streamline order management and reduce operational overhead. Essential Upsell & Cross Sell, on the other hand, is primarily focused on increasing Average Order Value (AOV) through various upsell and cross-sell techniques displayed on product pages and in the cart. It leverages strategies like frequently bought together (FBT) recommendations, product bundles, and automatic discount promotions to encourage customers to add more items to their cart. It is geared towards merchants looking to directly impact sales by influencing purchasing decisions at the point of sale, targeting increased AOV through strategic product placements and promotions.
184 reviews
1,004 reviews
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
One click upsell and cross sell. Show frequently bought together product upsell & related products.
| Rating | 5/5 | 5/5 |
Rating AE: Order Editing & Upsell5/5 Essential Upsell & Cross Sell5/5 | ||
| Reviews | 184 | 1004 |
Reviews AE: Order Editing & Upsell184 Essential Upsell & Cross Sell1004 | ||
| Primary Focus | Order Editing & Post-Purchase Experience | Upsell & Cross-Sell at Point of Sale |
Primary Focus AE: Order Editing & UpsellOrder Editing & Post-Purchase Experience Essential Upsell & Cross SellUpsell & Cross-Sell at Point of Sale | ||
| Key Feature: Upsell Type | Post-Purchase Upsells during Order Editing | Frequently Bought Together, Related Products, Bundles |
Key Feature: Upsell Type AE: Order Editing & UpsellPost-Purchase Upsells during Order Editing Essential Upsell & Cross SellFrequently Bought Together, Related Products, Bundles | ||
| Address Validation | Google-powered Address Validation | Not Included |
Address Validation AE: Order Editing & UpsellGoogle-powered Address Validation Essential Upsell & Cross SellNot Included | ||
| Order Editing | Customer Self-Service Order Editing | Not Included |
Order Editing AE: Order Editing & UpsellCustomer Self-Service Order Editing Essential Upsell & Cross SellNot Included | ||
| Integration | Shopify Flow, 3PL | Not specified |
Integration AE: Order Editing & UpsellShopify Flow, 3PL Essential Upsell & Cross SellNot specified | ||
| Target Merchant | Focus on customer retention and streamlined operations | Focus on boosting AOV and driving immediate sales |
Target Merchant AE: Order Editing & UpsellFocus on customer retention and streamlined operations Essential Upsell & Cross SellFocus on boosting AOV and driving immediate sales | ||
| Value Proposition | Reduce cancellations, returns, and support tickets while increasing AOV | Increase AOV through strategic product recommendations and promotions |
Value Proposition AE: Order Editing & UpsellReduce cancellations, returns, and support tickets while increasing AOV Essential Upsell & Cross SellIncrease AOV through strategic product recommendations and promotions | ||
For merchants prioritizing customer satisfaction, reduced operational overhead, and streamlined order management, AE: Order Editing & Upsell is the stronger choice. Its focus on post-purchase self-service order editing, address validation, and Shopify Flow integration provides a holistic approach to improving the customer experience and reducing support burden. This is especially valuable for businesses with high order volumes or complex shipping needs.
If the primary goal is to maximize AOV through immediate upsell and cross-sell opportunities at the point of sale, Essential Upsell & Cross Sell is the better option. Its robust suite of features focused on product recommendations, bundles, and discount promotions can effectively influence purchasing decisions and drive incremental revenue. This app is best suited for businesses looking to actively manage and optimize their product presentation to encourage customers to add more items to their cart.
Based on the information provided, it's difficult to definitively say which app is easier to use. However, Essential Upsell & Cross Sell, focusing solely on upsell and cross-sell functionality, might have a simpler initial setup. AE: Order Editing & Upsell, with its broader range of features including order editing and Shopify Flow integration, may require more initial configuration.
The provided information does not mention whether either app offers a free trial. You would need to check the Shopify App Store listings for the apps to confirm this.
AE: Order Editing & Upsell is specifically designed to reduce customer support tickets by enabling self-service order editing. Customers can resolve many issues themselves, decreasing the need to contact support.
Both apps aim to increase average order value, but through different methods. Essential Upsell & Cross Sell is directly focused on boosting AOV through product recommendations and promotions at the point of sale. AE: Order Editing & Upsell also increases AOV through post-purchase upsells during order editing, and by reducing cancellations, which preserves the initial order value.
While not explicitly stated, both apps claim to work seamlessly with Shopify. Compatibility with specific themes would depend on the app's implementation and any potential conflicts with custom theme code. Reviewing user feedback or contacting the app developers would provide more specific information.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store