AE: Order Editing & Upsell vs Opus Cart Upsell Cart Drawerfor Shopify (2026)
Both AE: Order Editing & Upsell and Opus Cart Upsell Cart Drawer boast a perfect 5/5 rating on the Shopify App Store, but they cater to different post-purchase needs. AE focuses on providing a smoother post-purchase *experience* through self-service order edits, reducing cancellations and support tickets, and enabling post-purchase upsells *within the order editing flow*. Its core value proposition lies in empowering customers to manage their orders and validating shipping addresses, leading to operational efficiency and increased customer satisfaction. It integrates with Shopify Flow for automation and supports 3PL integrations. Opus, on the other hand, is primarily concerned with maximizing *average order value* during the cart and checkout process. It offers a suite of upsell and cross-sell features, including frequently bought together offers, free gifts, reward bars, and urgency timers. Its strength lies in its ability to convert more browsers into buyers with strategic cart customization and incentives. Opus also provides abandoned cart analytics to understand why customers leave, focusing on revenue recovery and increasing conversion rates. It is positioned as a code-free solution for optimizing the shopping cart experience.
At a Glance
AE: Order Editing & Upsell
184 reviews
Opus Cart Upsell Cart Drawer
406 reviews
Detailed Overview
AE: Order Editing & Upsell
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
Key Features
- Let customers instantly add, remove & edit items + edit address after purchase
- Google-powered address validation service so customers enter the right address
- Send customisable automated emails to staff & customers when orders are edited
- Increase average order value (AOV) with post-purchase upsell offers during edit
- Works seamlessly with Shopify Flow and provides 3PL integration
Opus Cart Upsell Cart Drawer
Boost AOV & Conversions with Upsells, Cross-Sells, Free Gifts, Reward Bars & Custom Branding Support
Key Features
- Upsells & Cross-sell: Boost AOV with Frequently Bought Together offers
- Free Gifts: Encourage higher spending with Free Gifts based on cart variants.
- Rewards Bar: Encourage customers to buy more to get free shipping and rewards.
- Drive Urgency: Boost conversions with countdown timers & limited-time deals.
- Abandoned Cart: Recover sales by tracking & understanding why customers leave.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating AE: Order Editing & Upsell5/5 Opus Cart Upsell Cart Drawer5/5 | ||
| Reviews | 184 | 406 |
Reviews AE: Order Editing & Upsell184 Opus Cart Upsell Cart Drawer406 | ||
| Core Functionality | Post-Purchase Order Editing & Upsell | Cart Optimization & Upsell |
Core Functionality AE: Order Editing & UpsellPost-Purchase Order Editing & Upsell Opus Cart Upsell Cart DrawerCart Optimization & Upsell | ||
| Key Upsell Timing | Post-Order Edit Flow | During Cart/Checkout Process |
Key Upsell Timing AE: Order Editing & UpsellPost-Order Edit Flow Opus Cart Upsell Cart DrawerDuring Cart/Checkout Process | ||
| Customer Support Impact | Reduces Cancellations, Returns, & Support Tickets | Focuses on Converting Browsers into Buyers |
Customer Support Impact AE: Order Editing & UpsellReduces Cancellations, Returns, & Support Tickets Opus Cart Upsell Cart DrawerFocuses on Converting Browsers into Buyers | ||
| Address Validation | Google-Powered Validation | Not Included |
Address Validation AE: Order Editing & UpsellGoogle-Powered Validation Opus Cart Upsell Cart DrawerNot Included | ||
| Abandoned Cart Recovery | Not Included | Abandoned Cart Analytics |
Abandoned Cart Recovery AE: Order Editing & UpsellNot Included Opus Cart Upsell Cart DrawerAbandoned Cart Analytics | ||
| Ease of Use | Not explicitly stated, but implies simple configuration due to focus on self-service. | Code-Free Customization |
Ease of Use AE: Order Editing & UpsellNot explicitly stated, but implies simple configuration due to focus on self-service. Opus Cart Upsell Cart DrawerCode-Free Customization | ||
| Value Proposition | Improved Customer Experience & Operational Efficiency | Increased Average Order Value & Conversion Rates |
Value Proposition AE: Order Editing & UpsellImproved Customer Experience & Operational Efficiency Opus Cart Upsell Cart DrawerIncreased Average Order Value & Conversion Rates | ||
Our Verdict
If you're primarily struggling with order cancellations, incorrect addresses, and high support ticket volume related to post-purchase order changes, then AE: Order Editing & Upsell is the clear choice. It empowers customers to self-manage their orders, leading to cost savings and happier customers. The post-purchase upsell within the order editing flow is a bonus.
However, if your main goal is to aggressively increase average order value and improve conversion rates *during* the shopping and checkout process, then Opus Cart Upsell Cart Drawer is the better option. Its focus on cart customization, upsell funnels, and urgency timers is specifically designed to maximize revenue from each customer. Merchants who want to experiment with various cart incentives will find Opus more beneficial.
Common Questions
Which app is better for reducing customer service workload?
AE: Order Editing & Upsell directly addresses this by allowing customers to self-serve order edits, reducing the need for customer service intervention.
Does either app help with international orders?
AE: Order Editing & Upsell's Google-powered address validation service would be useful for international orders, improving address accuracy. Opus has no specific feature relating to international orders directly.
Can I use both apps together?
Potentially, but careful consideration is needed. AE focuses on *post*-purchase, while Opus focuses on *pre*-purchase. They could complement each other if implemented thoughtfully to avoid overwhelming the customer.
Which app is easier to set up and configure?
Opus explicitly advertises code-free customization, suggesting a user-friendly setup. AE doesn't explicitly say setup is code free, but its design suggests a relatively simple setup process.
Which app has better long-term scalability?
AE: Order Editing & Upsell's Shopify Flow integration positions it well for long-term scalability by allowing for automated workflows around order editing. Opus's scalability depends on its ability to adapt to evolving customer shopping behaviors, which is reflected in frequent feature updates.
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