AE: Order Editing & Upsell vs Proveway PayPal Tracking Syncfor Shopify (2026)
AE: Order Editing & Upsell and Proveway PayPal Tracking Sync are both highly-rated Shopify apps (5/5 stars), but they address fundamentally different aspects of order management. AE focuses on enhancing the post-purchase customer experience and reducing operational overhead by empowering customers to self-manage order edits and offering post-purchase upsells. This directly impacts customer satisfaction, reduces cancellations, and increases AOV. It integrates with Shopify Flow for further automation. Conversely, Proveway tackles the challenge of PayPal payment holds and disputes by automatically syncing Shopify tracking information to PayPal, thereby increasing trust with PayPal and enabling faster access to funds. The core difference lies in their functionalities. AE: Order Editing & Upsell centers on *customer-facing* order management tools and aims to improve the post-purchase experience, while Proveway PayPal Tracking Sync is *backend-focused*, designed to streamline payment processing and avoid financial penalties associated with PayPal's risk assessment. AE offers features like address validation and order modification capabilities, whereas Proveway is designed to integrate seamlessly with Shopify and PayPal, automatically tracking all the shipments and syncing them to the PayPal account. Thus, the choice between them depends heavily on the merchant's primary pain points.
At a Glance
AE: Order Editing & Upsell
184 reviews
Proveway PayPal Tracking Sync
146 reviews
Detailed Overview
AE: Order Editing & Upsell
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
Key Features
- Let customers instantly add, remove & edit items + edit address after purchase
- Google-powered address validation service so customers enter the right address
- Send customisable automated emails to staff & customers when orders are edited
- Increase average order value (AOV) with post-purchase upsell offers during edit
- Works seamlessly with Shopify Flow and provides 3PL integration
Proveway PayPal Tracking Sync
Auto PayPal Tracking Sync to Build your trust with PayPal, Reduce Money on Hold & get Funds Faster.
Key Features
- Auto - Stripe & PayPal Tracking Sync to Avoid Being Prone to Random Holds!
- Past Order Sync - Process past 3 Month Orders in 1 Click.
- Digital Order PayPal Tracing Sync, Courier Mapping & PayPal Courier Match.
- Insight of orders shipments in 1 clicks across 900+ Couriers.
- Brand page tracking page so customers can track the status of their order.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating AE: Order Editing & Upsell5/5 Proveway PayPal Tracking Sync5/5 | ||
| Reviews | 184 | 146 |
Reviews AE: Order Editing & Upsell184 Proveway PayPal Tracking Sync146 | ||
| Primary Function | Customer self-service order editing & post-purchase upsells | Automatic PayPal tracking sync |
Primary Function AE: Order Editing & UpsellCustomer self-service order editing & post-purchase upsells Proveway PayPal Tracking SyncAutomatic PayPal tracking sync | ||
| Main Benefit | Reduced cancellations, increased AOV, improved customer experience | Reduced PayPal holds, faster access to funds, PayPal Seller Protection |
Main Benefit AE: Order Editing & UpsellReduced cancellations, increased AOV, improved customer experience Proveway PayPal Tracking SyncReduced PayPal holds, faster access to funds, PayPal Seller Protection | ||
| Target Merchant | Merchants seeking to improve post-purchase customer satisfaction and reduce support tickets | Merchants frequently using PayPal and experiencing payment holds or disputes |
Target Merchant AE: Order Editing & UpsellMerchants seeking to improve post-purchase customer satisfaction and reduce support tickets Proveway PayPal Tracking SyncMerchants frequently using PayPal and experiencing payment holds or disputes | ||
| Integration | Shopify Flow, 3PL integration | PayPal & Stripe |
Integration AE: Order Editing & UpsellShopify Flow, 3PL integration Proveway PayPal Tracking SyncPayPal & Stripe | ||
| Customer Facing Feature | Self-serve Order editing + Edit Address | Brand Page Tracking page |
Customer Facing Feature AE: Order Editing & UpsellSelf-serve Order editing + Edit Address Proveway PayPal Tracking SyncBrand Page Tracking page | ||
| Value Proposition | Retain revenue by avoiding Cancellations | Provides massive ROI on your time and turns on PayPal Seller Protections |
Value Proposition AE: Order Editing & UpsellRetain revenue by avoiding Cancellations Proveway PayPal Tracking SyncProvides massive ROI on your time and turns on PayPal Seller Protections | ||
Our Verdict
If a merchant is struggling with order cancellations, high support ticket volume related to order changes, and wants to increase average order value post-purchase, then AE: Order Editing & Upsell is the clear choice. Its self-service features and upsell capabilities directly address these issues. On the other hand, if a merchant primarily uses PayPal and frequently encounters payment holds, disputes, or experiences delays in accessing funds, Proveway PayPal Tracking Sync is essential. It automates a crucial process to ensure smooth payment processing and protect against financial losses.
For many stores, these are separate issues. A growing store could legitimately need *both* apps. However, budget constraints will likely force the merchant to prioritize. If forced to choose, start with the app that addresses the most pressing financial or operational bottleneck. For a mature business where customer retention is key, then AE: Order Editing & Upsell is the better longer term choice.
Common Questions
Does AE: Order Editing & Upsell integrate with my shipping carrier to reflect address changes?
The description mentions 3PL integration, implying it can integrate with shipping solutions. More investigation of the app's specific 3PL integration capabilities would be required to confirm address changes are accurately reflected with your specific carrier.
Can Proveway PayPal Tracking Sync handle tracking numbers from all shipping carriers?
The description states insight of orders shipments in 1 clicks across 900+ Couriers which implies a wide range of supported carriers.
Which app is easier to set up?
While not explicitly stated, Proveway's focus on automatic syncing suggests a potentially simpler setup process compared to AE: Order Editing & Upsell, which involves customizing customer-facing interfaces and integrating with Shopify Flow. However, further information about each App's Onboarding Process must be considered.
How do these apps impact customer satisfaction?
AE: Order Editing & Upsell directly improves customer satisfaction by giving customers control over their orders and reducing the need to contact support. Proveway PayPal Tracking Sync indirectly improves satisfaction by ensuring smoother payment processing and avoiding potential disputes related to delivery verification, although this isn't a customer-facing feature.
Which app requires more technical expertise to use?
AE: Order Editing & Upsell likely requires a slightly higher level of technical expertise due to the need to customize email templates, configure upsell offers, and potentially integrate with Shopify Flow for advanced automation. Proveway's automatic syncing feature suggests a lower technical barrier to entry.
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