Both AE: Order Editing & Upsell and Relocate+ Order Editor are Shopify apps designed to reduce order cancellations, returns, and support tickets by enabling self-service order editing for customers. Both have a perfect 5/5 rating, but AE: Order Editing & Upsell has significantly more reviews (184) compared to Relocate+ Order Editor (31), suggesting a larger user base and potentially more established presence. AE: Order Editing & Upsell positions itself as a comprehensive solution offering features like shipping address validation powered by Google, smart cancellations, and post-purchase upsells to increase AOV. It aims to provide a smoother overall post-purchase experience. Relocate+ Order Editor focuses on customizability and control, allowing merchants to create conditional rules for what can be changed and when, catering to specific business needs and workflows. It highlights its integrations with platforms like ShipStation and Recharge. These differences indicate different approaches to order editing. AE: Order Editing & Upsell seems geared towards ease of use and maximizing revenue, while Relocate+ Order Editor emphasizes flexibility and integration with existing workflows.
184 reviews
31 reviews
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns
| Rating | 5/5 | 5/5 |
Rating AE: Order Editing & Upsell5/5 Relocate+ Order Editor5/5 | ||
| Reviews | 184 | 31 |
Reviews AE: Order Editing & Upsell184 Relocate+ Order Editor31 | ||
| Address Validation | Google-powered | Time-based Restrictions for Address Editor |
Address Validation AE: Order Editing & UpsellGoogle-powered Relocate+ Order EditorTime-based Restrictions for Address Editor | ||
| Upselling | Post-purchase upsells | No mention of upselling |
Upselling AE: Order Editing & UpsellPost-purchase upsells Relocate+ Order EditorNo mention of upselling | ||
| Automation | Shopify Flow Integration | Rule-based self-serve editing |
Automation AE: Order Editing & UpsellShopify Flow Integration Relocate+ Order EditorRule-based self-serve editing | ||
| Customization | Customizable emails | Custom rules for editing |
Customization AE: Order Editing & UpsellCustomizable emails Relocate+ Order EditorCustom rules for editing | ||
| Integration | 3PL Integration | ShipStation, Recharge Integration |
Integration AE: Order Editing & Upsell3PL Integration Relocate+ Order EditorShipStation, Recharge Integration | ||
| Primary Benefit | Smoother Post-Purchase Experience & AOV Increase | Reduced Returns via Custom Rules |
Primary Benefit AE: Order Editing & UpsellSmoother Post-Purchase Experience & AOV Increase Relocate+ Order EditorReduced Returns via Custom Rules | ||
If a merchant prioritizes a streamlined, user-friendly experience with built-in upsell capabilities and address validation leveraging Google's technology, AE: Order Editing & Upsell is likely the better choice. The deeper integration with Shopify Flow also suggests stronger automation possibilities. It seems ideal for merchants focused on maximizing AOV and minimizing customer support burden with a generally hands-off approach. On the other hand, merchants who need fine-grained control over the order editing process, specific conditional rules for what customers can change, and integration with platforms like ShipStation and Recharge should strongly consider Relocate+ Order Editor. It's suitable for stores with complex order fulfillment processes and a need for highly customized editing rules. While both apps have perfect ratings, the higher review count for AE: Order Editing & Upsell might indicate a more tried-and-true solution.
AE: Order Editing & Upsell highlights 3PL integration and Shopify Flow compatibility for broader automation. Relocate+ Order Editor specifically mentions integration with ShipStation and Recharge, which may be more relevant to merchants already using those platforms.
AE: Order Editing & Upsell seems more beginner-friendly, focusing on simplicity and ease of use with features like Google-powered address validation. Relocate+ Order Editor, with its focus on custom rules, likely requires more setup and configuration, making it less suitable for beginners.
AE: Order Editing & Upsell explicitly mentions increasing AOV through post-purchase upsell offers during the editing process. Relocate+ Order Editor does not mention any upselling features.
AE: Order Editing & Upsell uses a Google-powered address validation service to ensure customers enter the correct address. Relocate+ Order Editor offers time-based restrictions on when the address editor is available, giving merchants control over the address editing window.
Relocate+ Order Editor provides greater control through its rule-based system. Merchants can create conditional rules to control exactly what customers can change and when, tailoring the editing experience to their specific business needs.
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