AE: Order Editing & Upsell and Shopify Order Printer address very different aspects of order management. AE: Order Editing & Upsell focuses on post-purchase customer experience and revenue retention through self-service order editing, address validation, and upsells. It aims to reduce cancellations and support tickets while increasing AOV. Shopify Order Printer, on the other hand, is primarily concerned with internal order fulfillment by enabling the creation and printing of documents like pick lists, packing slips, and invoices. It targets merchants needing efficient order processing within their warehouse or fulfillment center. The apps target drastically different aspects of the order lifecycle, with minimal overlap in functionality. The significant difference in customer ratings should be taken into consideration. AE: Order Editing & Upsell excels in customer satisfaction, based on the high rating, indicating users appreciate its customer-facing features. Shopify Order Printer's low rating suggests potential usability or feature limitations.
184 reviews
302 reviews
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
Customize and print pick lists, packing slips, invoices, and custom documents for your orders
| Rating | 5/5 | 2.7/5 |
Rating AE: Order Editing & Upsell5/5 Shopify Order Printer2.7/5 | ||
| Reviews | 184 | 302 |
Reviews AE: Order Editing & Upsell184 Shopify Order Printer302 | ||
| Primary Function | Post-purchase order editing & upsells | Order document printing (pick lists, invoices, packing slips) |
Primary Function AE: Order Editing & UpsellPost-purchase order editing & upsells Shopify Order PrinterOrder document printing (pick lists, invoices, packing slips) | ||
| Target Merchant | Merchants wanting to reduce cancellations & increase AOV through customer self-service | Merchants needing to streamline internal order fulfillment processes |
Target Merchant AE: Order Editing & UpsellMerchants wanting to reduce cancellations & increase AOV through customer self-service Shopify Order PrinterMerchants needing to streamline internal order fulfillment processes | ||
| Customer Facing? | Yes, provides customer self-service features on order status page | Partially, customizes packing slips/invoices but primarily for internal use |
Customer Facing? AE: Order Editing & UpsellYes, provides customer self-service features on order status page Shopify Order PrinterPartially, customizes packing slips/invoices but primarily for internal use | ||
| Key Benefit | Reduced cancellations, increased AOV, improved customer experience | Faster order fulfillment, improved inventory management |
Key Benefit AE: Order Editing & UpsellReduced cancellations, increased AOV, improved customer experience Shopify Order PrinterFaster order fulfillment, improved inventory management | ||
| Pricing | Likely paid (not explicitly stated but implied) | Free |
Pricing AE: Order Editing & UpsellLikely paid (not explicitly stated but implied) Shopify Order PrinterFree | ||
| Upselling | Offers post-purchase upsells | No upselling features |
Upselling AE: Order Editing & UpsellOffers post-purchase upsells Shopify Order PrinterNo upselling features | ||
| Address Validation | Google-powered address validation | No address validation |
Address Validation AE: Order Editing & UpsellGoogle-powered address validation Shopify Order PrinterNo address validation | ||
For merchants prioritizing a positive post-purchase experience, reducing cancellations, and increasing average order value through self-service options, AE: Order Editing & Upsell is the clear choice. The app's high rating suggests strong user satisfaction with its features. Shopify Order Printer is suitable for merchants primarily concerned with optimizing their internal order fulfillment workflow and printing essential documents like packing slips and pick lists. However, the significantly lower rating should raise concerns about usability and feature set. Businesses that require both functionalities may need to explore third party integrations between them, if feasible, or utilize both apps.
No, Shopify Order Printer does not offer address editing functionality. This is a key feature of AE: Order Editing & Upsell, which uses Google-powered address validation.
No, Shopify Order Printer focuses solely on order fulfillment and does not include any features for upselling or increasing AOV. AE: Order Editing & Upsell offers post-purchase upsell opportunities.
The description does not explicitly state the pricing. Given the feature set and focus, it is highly likely that AE: Order Editing & Upsell is a paid app. Shopify Order Printer is a free app.
AE: Order Editing & Upsell is specifically designed to reduce support tickets by enabling customers to self-manage their orders. Shopify Order Printer does not directly impact support ticket volume.
No, Shopify Order Printer's features are primarily focused on printing and document creation. AE: Order Editing & Upsell explicitly mentions integration with Shopify Flow for automation.
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