AE: Order Editing & Upsell vs Skio Subscriptions (YC S20)for Shopify (2026)
AE: Order Editing & Upsell and Skio Subscriptions (YC S20) both aim to increase revenue for Shopify merchants, but they approach it from drastically different angles. AE focuses on optimizing the post-purchase experience by allowing customers to self-manage their orders, reducing cancellations and support tickets, and leveraging post-purchase upsells. Skio, on the other hand, is a subscription platform designed to improve customer retention and lifetime value by offering a superior subscription management experience with features like a no-code customer portal, build-a-box options, and automated journeys. While both apps have perfect 5/5 ratings, Skio has slightly more reviews (219) compared to AE (184), suggesting a broader user base. The integration with Shopify Flow highlighted for AE indicates a strong focus on automation for order management, which isn't explicitly mentioned in Skio's description.
At a Glance
AE: Order Editing & Upsell
184 reviews
Skio Subscriptions (YC S20)
219 reviews
Detailed Overview
AE: Order Editing & Upsell
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
Key Features
- Let customers instantly add, remove & edit items + edit address after purchase
- Google-powered address validation service so customers enter the right address
- Send customisable automated emails to staff & customers when orders are edited
- Increase average order value (AOV) with post-purchase upsell offers during edit
- Works seamlessly with Shopify Flow and provides 3PL integration
Skio Subscriptions (YC S20)
The subscription platform top brands graduate to.
Key Features
- No-code customer portal - Beautiful UX that cuts support tickets in half
- Build-a-Box - Let subscribers customize bundles (static/dynamic/sectioned)
- Multi-step cancel flows - Turn cancellations into pauses, swaps, and saves
- Automated journeys - Welcome flows, win-backs, and upsells on autopilot
- Seamless migration - We move your subscribers without losing data or sleep
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating AE: Order Editing & Upsell5/5 Skio Subscriptions (YC S20)5/5 | ||
| Reviews | 184 | 219 |
Reviews AE: Order Editing & Upsell184 Skio Subscriptions (YC S20)219 | ||
| Primary Focus | Order Editing & Post-Purchase Upsells | Subscription Management & Customer Retention |
Primary Focus AE: Order Editing & UpsellOrder Editing & Post-Purchase Upsells Skio Subscriptions (YC S20)Subscription Management & Customer Retention | ||
| Key Feature 1 | Self-Serve Order Editing | No-Code Customer Portal |
Key Feature 1 AE: Order Editing & UpsellSelf-Serve Order Editing Skio Subscriptions (YC S20)No-Code Customer Portal | ||
| Key Feature 2 | Post-Purchase Upsells | Multi-Step Cancel Flows |
Key Feature 2 AE: Order Editing & UpsellPost-Purchase Upsells Skio Subscriptions (YC S20)Multi-Step Cancel Flows | ||
| Integration | Shopify Flow & 3PL | Seamless Migration |
Integration AE: Order Editing & UpsellShopify Flow & 3PL Skio Subscriptions (YC S20)Seamless Migration | ||
| Target Merchant | Businesses with frequent order cancellations and address errors | Businesses heavily reliant on subscription revenue |
Target Merchant AE: Order Editing & UpsellBusinesses with frequent order cancellations and address errors Skio Subscriptions (YC S20)Businesses heavily reliant on subscription revenue | ||
| Value Proposition | Reduced cancellations, lower support costs, increased AOV | Increased LTV, decreased churn, happier subscribers |
Value Proposition AE: Order Editing & UpsellReduced cancellations, lower support costs, increased AOV Skio Subscriptions (YC S20)Increased LTV, decreased churn, happier subscribers | ||
| Self-service | High - Enables customer self-service for order edits | Medium - Customer portal offers self-service subscription management |
Self-service AE: Order Editing & UpsellHigh - Enables customer self-service for order edits Skio Subscriptions (YC S20)Medium - Customer portal offers self-service subscription management | ||
Our Verdict
AE: Order Editing & Upsell is ideal for merchants looking to improve the post-purchase experience and reduce operational overhead related to order changes. Businesses struggling with high cancellation rates, incorrect addresses, and a high volume of support tickets related to order modifications will benefit most from this app. Skio Subscriptions (YC S20) is a better fit for businesses with a strong subscription model who are focused on maximizing customer lifetime value and minimizing churn. If a business is considering replacing their existing subscription management platform, Skio's seamless migration and focus on customer experience make it a compelling choice.
Common Questions
Which app is easier to set up and use?
Based on the descriptions, AE seems simpler to set up as it focuses on order editing, while Skio involves a more complex migration and subscription management setup.
Can both apps be used together?
Potentially. AE can optimize individual orders, while Skio manages subscriptions. However, significant overlap in their functionality might occur, so careful consideration of integration and redundancy is needed.
Does Skio offer order editing like AE?
Skio focuses primarily on subscription management features. It's unlikely to provide the same level of granular order editing capabilities as AE.
Which app is better for businesses with no subscription model?
AE: Order Editing & Upsell is the obvious choice for businesses without subscriptions, as Skio is specifically designed for managing subscription-based products and services.
Which app offers better support for international customers?
AE explicitly mentions a Google-powered address validation service, which likely supports international addresses, potentially making it better for international customers. Skio's description does not mention specific support for international customers. Further investigation of each app's documentation is needed for a definitive answer.
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