AirLock ‑ GeoShield & IP Block vs Chargeback Specialistfor Shopify (2026)
AirLock ‑ GeoShield & IP Block and Chargeback Specialist are both 5-star rated Shopify apps in the 'Fraud' category, but they address fundamentally different aspects of online fraud prevention. AirLock focuses on *preventing* unwanted traffic by blocking specific IPs or entire countries, with a strong emphasis on control and customization of the blocking experience. Its standout feature is the Shopify Plus exclusive Checkout UI blocking. Conversely, Chargeback Specialist concentrates on *recovering revenue* lost due to fraudulent chargebacks and disputes. It uses AI and human review to build compelling responses to chargebacks, aiming to automate the dispute resolution process and adapt to individual business needs. AirLock is designed for merchants who want granular control over who accesses their store and are particularly concerned about specific regions or known malicious IPs. The availability of a demo store suggests ease of trialing. Chargeback Specialist caters to fast-growing eCommerce brands and high-volume stores that experience a significant number of chargebacks and are looking for an automated solution to manage disputes and recover lost revenue. While AirLock empowers merchants to proactively block suspicious traffic, Chargeback Specialist focuses on mitigating financial losses *after* a fraudulent transaction has occurred.
At a Glance
AirLock ‑ GeoShield & IP Block
4 reviews
Chargeback Specialist
7 reviews
Detailed Overview
AirLock ‑ GeoShield & IP Block
AirLock: Your Ultimate Shield against IP-Based Threats. Block unwanted visitors by IP and Country.
Key Features
- IP and Country blocking
- AI Enhanced Blocking and Detection Technology
- Searchable Realtime Visitor Logs
- Zero impact to store load speed
- Shopify Plus Exclusive: Checkout UI Blocking Features - Protect your Checkout
Chargeback Specialist
Automate Chargebacks and Prevent Fraudulent Disputes with AI + Human Oversight
Key Features
- AI powered dispute responses tailored to your store
- Human reviewed evidence for higher accuracy
- Prevent Chargebacks and Fraud disputes before they happen
- One click Activation. No technical setup required.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating AirLock ‑ GeoShield & IP Block5/5 Chargeback Specialist5/5 | ||
| Reviews | 4 | 7 |
Reviews AirLock ‑ GeoShield & IP Block4 Chargeback Specialist7 | ||
| Focus | Proactive IP/Country Blocking | Chargeback Dispute Resolution |
Focus AirLock ‑ GeoShield & IP BlockProactive IP/Country Blocking Chargeback SpecialistChargeback Dispute Resolution | ||
| Technology | IP Blocking, AI Detection | AI Powered Dispute Responses + Human Review |
Technology AirLock ‑ GeoShield & IP BlockIP Blocking, AI Detection Chargeback SpecialistAI Powered Dispute Responses + Human Review | ||
| Target Merchant | Merchants wanting control over store access, Shopify Plus benefit | High-volume stores facing many chargebacks |
Target Merchant AirLock ‑ GeoShield & IP BlockMerchants wanting control over store access, Shopify Plus benefit Chargeback SpecialistHigh-volume stores facing many chargebacks | ||
| Ease of Use | Demo store provided | One-Click Activation |
Ease of Use AirLock ‑ GeoShield & IP BlockDemo store provided Chargeback SpecialistOne-Click Activation | ||
| Value Proposition | Prevent unwanted traffic & potential fraud | Recover revenue from fraudulent chargebacks |
Value Proposition AirLock ‑ GeoShield & IP BlockPrevent unwanted traffic & potential fraud Chargeback SpecialistRecover revenue from fraudulent chargebacks | ||
| Checkout Protection | Shopify Plus Exclusive | Prevent Chargebacks before they happen |
Checkout Protection AirLock ‑ GeoShield & IP BlockShopify Plus Exclusive Chargeback SpecialistPrevent Chargebacks before they happen | ||
Our Verdict
Choosing between AirLock and Chargeback Specialist depends entirely on your specific needs. If you are experiencing significant unwanted traffic from specific regions or known malicious IPs, especially if you're on Shopify Plus and want to protect your checkout, AirLock is the clear choice. Its proactive blocking capabilities give you control over who accesses your store.
However, if your primary concern is recovering revenue lost to fraudulent chargebacks and disputes, and you are looking for an automated solution that combines AI with human expertise, Chargeback Specialist is the better option. Its focus on dispute resolution and revenue recovery makes it ideal for high-volume stores that experience a significant number of chargebacks. Both apps address 'Fraud', but at different points in the customer journey.
Common Questions
Which app is easier to set up?
Chargeback Specialist boasts a 'One Click Activation' implying a very simple setup. AirLock mentions a demo store is provided which points to ease of trialing, however it does not emphasize one-click setup.
Which app provides a more comprehensive fraud solution?
Neither app provides a 'comprehensive' solution on their own. They address different fraud areas. A merchant may need both AirLock and Chargeback Specialist to have a multi-layered fraud protection strategy.
Is AirLock only useful for Shopify Plus users?
No, AirLock's IP and Country blocking features are available to all Shopify users. The Shopify Plus exclusivity only applies to the Checkout UI Blocking Feature.
Does Chargeback Specialist guarantee I'll win every chargeback?
No, Chargeback Specialist aims to *increase* your chances of winning chargebacks through AI-powered responses and human review. It cannot guarantee a 100% success rate as chargeback decisions ultimately lie with the issuing bank.
Which app is better for preventing bots from accessing my store?
AirLock, with its AI Enhanced Blocking and Detection Technology, is the more suitable app for preventing bots from accessing your store, as this falls under unwanted traffic and IP blocking functionality.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store