AMP: FAQ Page & Help Center HQ vs Rapid Reviews: Product Reviewsfor Shopify (2026)
While both 'AMP: FAQ Page & Help Center HQ' and 'Rapid Reviews: Product Reviews' share the 'FAQ' Shopify category, they address fundamentally different merchant needs. 'AMP: FAQ Page & Help Center HQ' focuses on creating a dedicated help center or FAQ page for proactive customer support. Its strengths lie in providing instant search, a powerful editor, customization options, and customer feedback mechanisms to improve the FAQ content itself. This app targets merchants who want to deflect customer inquiries through a comprehensive and easily searchable FAQ page. 'Rapid Reviews: Product Reviews', on the other hand, is geared towards collecting and showcasing product reviews and Q&A. It emphasizes high performance, deep search capabilities within reviews, and streamlined review request processes, including photo and video submissions. Rapid Reviews targets merchants who want to leverage social proof and improve product discovery and sales through user-generated content and ratings. The shared category is based on the Q&A functionality within the review app, but its primary function is product-centric, not general customer support.
At a Glance
AMP: FAQ Page & Help Center HQ
13 reviews
Rapid Reviews: Product Reviews
114 reviews
Detailed Overview
AMP: FAQ Page & Help Center HQ
Help Center HQ allows you to add a help center or FAQ page to your store in just a few minutes.
Key Features
- Insta-search: It will find answers instantly as the user types their question.
- Powerful editor: it makes writing help articles and a faq page a breeze.
- Customizable: to build a FAQ page that fits in with your store and brand.
- Seamless integration: manage your help center from the same familiar dashboard.
- Customer Feedback: collect user customer feedback through simple emojis.
Rapid Reviews: Product Reviews
Lighting-fast product reviews, Q&A, with deep search, media, and review requests.
Key Features
- High-performance product reviews, with Q&A, will not harm page speed.
- Page speed benefits and ultra-fast rendering of star ratings.
- Deep search and filtering with custom attributes.
- Customizable review requests — leave reviews directly in Gmail and Yahoo inbox.
- Photo & video reviews. Auto-verified reviews. After-review discounts.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating AMP: FAQ Page & Help Center HQ5/5 Rapid Reviews: Product Reviews5/5 | ||
| Reviews | 13 | 114 |
Reviews AMP: FAQ Page & Help Center HQ13 Rapid Reviews: Product Reviews114 | ||
| Primary Function | Help Center/FAQ Creation | Product Reviews & Q&A |
Primary Function AMP: FAQ Page & Help Center HQHelp Center/FAQ Creation Rapid Reviews: Product ReviewsProduct Reviews & Q&A | ||
| Key Feature: Search | Insta-search within FAQ | Deep search within reviews and Q&A |
Key Feature: Search AMP: FAQ Page & Help Center HQInsta-search within FAQ Rapid Reviews: Product ReviewsDeep search within reviews and Q&A | ||
| Customer Feedback | Emoji-based feedback on FAQ articles | Photo & video reviews, review verification |
Customer Feedback AMP: FAQ Page & Help Center HQEmoji-based feedback on FAQ articles Rapid Reviews: Product ReviewsPhoto & video reviews, review verification | ||
| Customization | FAQ page customization | Customizable review requests |
Customization AMP: FAQ Page & Help Center HQFAQ page customization Rapid Reviews: Product ReviewsCustomizable review requests | ||
| Page Speed Impact | Not explicitly mentioned | High-performance, ultra-fast rendering |
Page Speed Impact AMP: FAQ Page & Help Center HQNot explicitly mentioned Rapid Reviews: Product ReviewsHigh-performance, ultra-fast rendering | ||
| Language Support | Not mentioned | Extensive: en, es, fr, it, de, nl, sv, pl, hr, lv, pt-br, pt-pt, vi, jp |
Language Support AMP: FAQ Page & Help Center HQNot mentioned Rapid Reviews: Product ReviewsExtensive: en, es, fr, it, de, nl, sv, pl, hr, lv, pt-br, pt-pt, vi, jp | ||
| Target Merchant | Merchants needing better customer support through FAQs | Merchants wanting to boost sales with product reviews |
Target Merchant AMP: FAQ Page & Help Center HQMerchants needing better customer support through FAQs Rapid Reviews: Product ReviewsMerchants wanting to boost sales with product reviews | ||
| Ease of Use | Seamless integration with Shopify dashboard | Simple setup with theme app blocks |
Ease of Use AMP: FAQ Page & Help Center HQSeamless integration with Shopify dashboard Rapid Reviews: Product ReviewsSimple setup with theme app blocks | ||
| Value Proposition | Reduce customer inquiries with a comprehensive FAQ | Increase conversions with social proof and product insights |
Value Proposition AMP: FAQ Page & Help Center HQReduce customer inquiries with a comprehensive FAQ Rapid Reviews: Product ReviewsIncrease conversions with social proof and product insights | ||
Our Verdict
If a merchant's primary goal is to reduce customer support tickets and provide readily available answers to common questions, 'AMP: FAQ Page & Help Center HQ' is the better choice. Its features are specifically designed for creating and optimizing a dedicated help center. However, due to the low number of reviews, it is important to investigate further to validate its performance.
If the merchant is focused on leveraging social proof to boost sales and improve product discoverability, 'Rapid Reviews: Product Reviews' is the superior option. The larger number of reviews suggests a more established app, and its features cater to collecting, showcasing, and managing product reviews and Q&A. The language support further strengthens Rapid Reviews for international markets. Therefore, a merchant needing a review app would strongly benefit from Rapid Reviews.
Common Questions
Which app is better for reducing customer support tickets?
AMP: FAQ Page & Help Center HQ is designed specifically to reduce customer support tickets by providing a self-service FAQ resource.
Which app will improve my store's SEO?
Both apps *could* contribute to SEO. AMP: FAQ Page & Help Center HQ might improve SEO by addressing user queries directly on your site. Rapid Reviews could improve product page SEO by adding user-generated content, but neither is optimized for that.
Which app is easier to set up?
Rapid Reviews claims 'Simple setup with theme app blocks,' suggesting easier initial configuration, however, AMP: FAQ Page & Help Center HQ claims 'Seamless integration' so they are likely both very easy to set up. More research would be needed to be certain.
Does either app offer AI-powered features?
Rapid Reviews mentions an 'optional AI helper on your review capture pages.' AMP: FAQ Page & Help Center HQ does not mention AI.
If I need both an FAQ page and product reviews, do I need both apps?
Potentially. While Rapid Reviews includes Q&A functionality, it is tied to individual products. AMP: FAQ Page & Help Center HQ offers a broader FAQ resource for general inquiries. You might consider them complementary, or research all-in-one apps that offer both FAQ and review features.
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