AppsByB: Backup & Restore vs Quick Returns and Exchanges ↻↺for Shopify (2026)
AppsByB: Backup & Restore and Quick Returns and Exchanges ↻↺ are both 5-star rated apps in the Shopify Operations - Other category, but they address vastly different needs. AppsByB focuses on data security and multi-store management, providing tools for backing up store data, syncing it across multiple stores, and copying products. This targets merchants concerned with data loss prevention and those operating multiple Shopify stores. Quick Returns and Exchanges ↻↺, on the other hand, streamlines the post-purchase experience by automating returns, exchanges, refunds, and managing RTOs (Return to Origin). It aims to reduce operational overhead and improve customer satisfaction through a branded return portal and flexible return policies. The primary difference lies in their focus: AppsByB centers on data management and synchronization, while Quick Returns concentrates on post-purchase customer experience and operational efficiency in handling returns. AppsByB provides peace of mind regarding data security, while Quick Returns seeks to optimize return processes, reduce associated costs, and potentially increase revenue through store credit and smart exchange options. Given their divergent functionalities, a merchant's choice depends entirely on their current pain points: data security and multi-store management issues versus return process inefficiencies.
At a Glance
AppsByB: Backup & Restore
7 reviews
Quick Returns and Exchanges ↻↺
17 reviews
Detailed Overview
AppsByB: Backup & Restore
Store backups, daily backup, sync data between stores and copy products across multiple stores
Key Features
- Create and schedule store backups to protect products and content
- Choose what data to back up, optional content backups
- Sync data between stores to keep products and content aligned
- Connect to other stores and set what data they can sync
Quick Returns and Exchanges ↻↺
One app to automate returns, exchanges, refunds, store credits, and RTOs
Key Features
- Fully Customizable branded return portal, Email Notifications
- Flexible Refund options that help to recover revenue
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits
- Increase revenue with in-store return, promoted store credit and smart exchange
- Smart return rules for return windows and non-returnable items to lower returns
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating AppsByB: Backup & Restore5/5 Quick Returns and Exchanges ↻↺5/5 | ||
| Reviews | 7 | 17 |
Reviews AppsByB: Backup & Restore7 Quick Returns and Exchanges ↻↺17 | ||
| Primary Function | Store backup, data sync, multi-store product copy | Automated returns, exchanges, refunds, and RTO management |
Primary Function AppsByB: Backup & RestoreStore backup, data sync, multi-store product copy Quick Returns and Exchanges ↻↺Automated returns, exchanges, refunds, and RTO management | ||
| Target Merchant | Merchants concerned with data security and multi-store management | Merchants seeking to optimize return processes and improve post-purchase experience |
Target Merchant AppsByB: Backup & RestoreMerchants concerned with data security and multi-store management Quick Returns and Exchanges ↻↺Merchants seeking to optimize return processes and improve post-purchase experience | ||
| Key Benefit | Data loss prevention and efficient multi-store management | Reduced operational overhead and improved customer satisfaction in handling returns |
Key Benefit AppsByB: Backup & RestoreData loss prevention and efficient multi-store management Quick Returns and Exchanges ↻↺Reduced operational overhead and improved customer satisfaction in handling returns | ||
| Customization | Limited; focuses on data selection for backup and sync. | High; customizable return portal, policies, and rules. |
Customization AppsByB: Backup & RestoreLimited; focuses on data selection for backup and sync. Quick Returns and Exchanges ↻↺High; customizable return portal, policies, and rules. | ||
| Automation | Scheduled backups | Auto-exchange, auto-refund, auto-approve, auto-credits |
Automation AppsByB: Backup & RestoreScheduled backups Quick Returns and Exchanges ↻↺Auto-exchange, auto-refund, auto-approve, auto-credits | ||
| Value Proposition | Peace of mind knowing data is protected and easily recoverable | Increase customer loyalty, recover revenue through better return options, and save staff time |
Value Proposition AppsByB: Backup & RestorePeace of mind knowing data is protected and easily recoverable Quick Returns and Exchanges ↻↺Increase customer loyalty, recover revenue through better return options, and save staff time | ||
Our Verdict
The choice between AppsByB: Backup & Restore and Quick Returns and Exchanges ↻↺ depends heavily on the specific needs of the Shopify merchant. If data security and the management of multiple stores are primary concerns, AppsByB: Backup & Restore is the clear winner. Its features specifically address these needs, providing backup solutions and data synchronization capabilities.
However, for merchants struggling with inefficient return processes, high return rates, or a desire to improve the post-purchase customer experience, Quick Returns and Exchanges ↻↺ is the more suitable option. Its focus on automation, customization, and revenue recovery through strategic return options makes it a valuable asset for optimizing returns management. In essence, AppsByB is for data security and multi-store operations, while Quick Returns targets post-purchase optimization.
Common Questions
Which app is better for a single-store operation concerned about data loss?
AppsByB: Backup & Restore is the better choice in this scenario. While multi-store syncing isn't relevant, the data backup functionality is crucial for preventing data loss due to accidental edits or failed updates.
Which app offers more features focused on improving the customer experience?
Quick Returns and Exchanges ↻↺ offers significantly more features directly related to improving the customer experience, specifically regarding returns and exchanges. The branded return portal, flexible refund options, and real-time notifications contribute to a smoother and more satisfying post-purchase process.
If I have both data security concerns and return inefficiencies, should I choose one over the other?
Ideally, you would use both apps. However, if budget constraints exist, prioritize based on the severity of the problem. Data loss can be catastrophic, making AppsByB the priority if that's a significant risk. If return inefficiencies are actively hurting your business and customer satisfaction, Quick Returns should be chosen first.
Does either app integrate with other popular Shopify apps?
Based on the descriptions, Quick Returns and Exchanges ↻↺ mentions integrations with inventory and WMS (Warehouse Management Systems) indicating more API capability. AppsByB focuses on store data syncing, implying less direct integration with other app types beyond store connections.
Are either of these apps easy to use for someone with limited technical skills?
While neither description explicitly mentions ease of use, Quick Returns' focus on automation and a branded portal suggests a more user-friendly interface designed for non-technical users. AppsByB, dealing with data selection and synchronization, might require slightly more technical understanding. This needs further validation through user reviews not provided.
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