Arigato Automation vs Zigpoll Customer Surveysfor Shopify (2026)
Arigato Automation and Zigpoll Customer Surveys address fundamentally different needs within a Shopify store's operations. Arigato Automation is positioned as a comprehensive automation platform, offering a wide array of pre-built and customizable workflows to streamline internal processes, from order management to inventory updates and customer communication. It caters to merchants seeking to automate repetitive tasks and integrate various aspects of their business through code or no-code solutions. Zigpoll Customer Surveys, on the other hand, focuses on gathering customer feedback through surveys. It aims to help merchants understand customer sentiments, identify pain points, and improve their overall customer experience. The core difference lies in their focus. Arigato automates internal operations and integrations, while Zigpoll centers around external customer feedback and data collection. Arigato, with its no-code builder and custom code options, is best suited for merchants with diverse automation needs and potentially some technical expertise. Zigpoll, with its no-code survey creation and AI analytics, is tailored to merchants prioritizing customer insights and looking for an easy-to-use tool to collect and analyze customer data. Both apps integrate with Shopify, but Arigato focuses on a broad spectrum of integrations, while Zigpoll's integrations are specifically tied to marketing and customer data platforms.
At a Glance
Arigato Automation
178 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Arigato Automation
Automate everything with 340+ workflow automations and simple no-code, custom logic & AI flow editor
Key Features
- Automate with a no-code flow builder or custom code with Liquid, GraphQL & REST
- Build workflow automation flows for email, SMS, metaobjects, API calls and more
- Run automation on a schedule or activate workflows with the click of a button
- Create automation and workflows in less time with built-in access to AI and LLMs
- Get expert support from Shopify automation specialists, for online or POS flows
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.8/5 | 5/5 |
Rating Arigato Automation4.8/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 178 | 417 |
Reviews Arigato Automation178 Zigpoll Customer Surveys417 | ||
| Core Function | Workflow Automation | Customer Surveys |
Core Function Arigato AutomationWorkflow Automation Zigpoll Customer SurveysCustomer Surveys | ||
| Target User | Merchants needing broad operational automation | Merchants focused on gathering customer feedback |
Target User Arigato AutomationMerchants needing broad operational automation Zigpoll Customer SurveysMerchants focused on gathering customer feedback | ||
| Ease of Use | No-code builder with custom code options | No-code survey creation |
Ease of Use Arigato AutomationNo-code builder with custom code options Zigpoll Customer SurveysNo-code survey creation | ||
| Value Proposition | Save time and resources by automating tasks | Improve business decisions with customer insights |
Value Proposition Arigato AutomationSave time and resources by automating tasks Zigpoll Customer SurveysImprove business decisions with customer insights | ||
| AI Integration | AI-powered workflow templates, AI LLMs | AI Analytics of survey data |
AI Integration Arigato AutomationAI-powered workflow templates, AI LLMs Zigpoll Customer SurveysAI Analytics of survey data | ||
| Customization | Highly customizable with code and no-code options | Fully customizable surveys and translations |
Customization Arigato AutomationHighly customizable with code and no-code options Zigpoll Customer SurveysFully customizable surveys and translations | ||
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Our Verdict
For Shopify merchants seeking to streamline their internal operations, automate repetitive tasks, and integrate different aspects of their business, Arigato Automation is the more suitable choice. Its wide range of automation flows, including email, SMS, metaobjects, and API calls, along with its custom code options, offers a powerful and flexible solution.
On the other hand, if a merchant's primary goal is to gather customer feedback, understand customer sentiments, and improve their overall customer experience, Zigpoll Customer Surveys is the better option. Its easy-to-use survey creation tools, AI analytics, and seamless integration with Shopify's customer and order dashboards make it an excellent choice for merchants prioritizing customer insights.
Common Questions
Which app is easier to use for a non-technical user?
Zigpoll Customer Surveys is likely easier for non-technical users due to its focus on no-code survey creation and a more streamlined interface. Arigato Automation, while offering a no-code builder, also provides custom code options which might require some technical knowledge.
Which app provides a better return on investment (ROI)?
ROI depends on the specific needs of the business. Arigato Automation can improve efficiency and reduce manual labor costs, while Zigpoll Customer Surveys can lead to better product development and marketing strategies based on customer feedback. The 'better' ROI depends on which area the business is most lacking.
Which app is better for small businesses?
Both apps can be valuable for small businesses. Arigato can help automate tasks and free up time, while Zigpoll can help understand customers and improve their offerings. Ultimately, the choice depends on which area the business needs the most help with.
Does Arigato Automation offer survey capabilities similar to Zigpoll?
While Arigato Automation can likely be configured to send out basic surveys as part of an automation flow, it is not specifically designed for survey creation and analysis like Zigpoll Customer Surveys. Zigpoll provides specialized features for survey design, delivery, and AI-powered analysis.
Can Zigpoll integrate with other marketing tools besides Shopify?
Zigpoll's description mentions seamless integrations with Shopify and the merchant's 'marketing stack', implying integrations beyond just Shopify. Specific marketing tool integrations would need to be confirmed directly with Zigpoll.
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