Avada Boost Sales Trust Badges vs Chaty: WhatsApp & Chat buttonsfor Shopify (2026)
Avada Boost Sales Trust Badges and Chaty: WhatsApp & Chat buttons both aim to enhance Shopify stores, but they target different aspects of the customer journey. Avada focuses on building trust and urgency directly on the store's pages using trust badges, sales popups, and free shipping bars. Its strength lies in visually influencing purchasing decisions within the store itself. This directly impacts conversion rates through on-site elements. Chaty, on the other hand, facilitates direct communication between customers and the store owner through various chat applications. It's an all-in-one chat solution encompassing WhatsApp, Facebook Messenger, and many others. Chaty excels at providing immediate customer support, generating leads, and closing sales through personalized interactions via familiar messaging platforms. The major difference is Avada works by influencing customers while they are browsing, and Chaty works by enabling customers to reach out and ask questions.
At a Glance
Avada Boost Sales Trust Badges
1,627 reviews
Chaty: WhatsApp & Chat buttons
182 reviews
Detailed Overview
Avada Boost Sales Trust Badges
This app is a sales solution designed to skyrocket your sales with 8+ features in one.
Key Features
- Create multiple trust badges with stunning designs
- Turn browsers into buyers by showing recent sales popups
- Display Free Shipping Bar notifications to motivate customers to add more items
- Fully customizable to match your brand identity
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Avada Boost Sales Trust Badges5/5 Chaty: WhatsApp & Chat buttons5/5 | ||
| Reviews | 1627 | 182 |
Reviews Avada Boost Sales Trust Badges1627 Chaty: WhatsApp & Chat buttons182 | ||
| Core Functionality | On-site Trust & Urgency Builders (badges, popups) | Multi-Channel Chat Integration (WhatsApp, Messenger, etc.) |
Core Functionality Avada Boost Sales Trust BadgesOn-site Trust & Urgency Builders (badges, popups) Chaty: WhatsApp & Chat buttonsMulti-Channel Chat Integration (WhatsApp, Messenger, etc.) | ||
| Target Audience | Merchants prioritizing on-site conversion rate optimization. | Merchants prioritizing customer service and direct communication through chat. |
Target Audience Avada Boost Sales Trust BadgesMerchants prioritizing on-site conversion rate optimization. Chaty: WhatsApp & Chat buttonsMerchants prioritizing customer service and direct communication through chat. | ||
| Key Features | Trust badges, sales popups, free shipping bar | WhatsApp button, Facebook Messenger integration, 20+ chat apps, call button |
Key Features Avada Boost Sales Trust BadgesTrust badges, sales popups, free shipping bar Chaty: WhatsApp & Chat buttonsWhatsApp button, Facebook Messenger integration, 20+ chat apps, call button | ||
| Customer Interaction | Passive Influence (visual cues) | Active Engagement (customer-initiated contact) |
Customer Interaction Avada Boost Sales Trust BadgesPassive Influence (visual cues) Chaty: WhatsApp & Chat buttonsActive Engagement (customer-initiated contact) | ||
| Customization | Fully customizable design to match brand identity | Customizable chat widget font, color, position, icons, & welcome messages |
Customization Avada Boost Sales Trust BadgesFully customizable design to match brand identity Chaty: WhatsApp & Chat buttonsCustomizable chat widget font, color, position, icons, & welcome messages | ||
| Lead Generation | Indirectly through increased conversions | Directly through chat interactions and contact forms |
Lead Generation Avada Boost Sales Trust BadgesIndirectly through increased conversions Chaty: WhatsApp & Chat buttonsDirectly through chat interactions and contact forms | ||
| Primary Goal | Boost on-site sales and conversions | Improve customer support and facilitate direct communication |
Primary Goal Avada Boost Sales Trust BadgesBoost on-site sales and conversions Chaty: WhatsApp & Chat buttonsImprove customer support and facilitate direct communication | ||
Our Verdict
For merchants focused on visually enhancing their store to increase trust and conversions through badges and popups, Avada Boost Sales Trust Badges is the better choice. It's well-suited for stores that want to subtly nudge customers towards making a purchase. However, if a merchant prioritizes immediate customer support, lead generation, and direct engagement through various chat applications, then Chaty: WhatsApp & Chat buttons is the preferred option. It's ideal for stores that value building relationships with customers through personalized communication. A store could use both for a combined trust and communications approach.
Common Questions
Which app is easier to set up and use?
Avada Boost Sales Trust Badges likely has a simpler initial setup, focusing on visual design elements. Chaty requires configuring multiple chat integrations, which might involve more steps.
Which app provides more immediate ROI?
Chaty might show faster ROI through direct sales closed via chat, while Avada's ROI is more gradual through overall conversion rate improvement.
Can I use both apps together on my store?
Yes, using both apps is possible and could provide a comprehensive approach to boosting sales by combining trust-building visuals with direct communication capabilities.
Which app is better for a new store with limited budget?
It depends on the specific needs. If acquiring customers is more important, Chaty might be a better bet for lead generation and answering questions. If on-site conversion is the challenge, Avada is the right approach.
Which app offers better customer support?
Based on the descriptions, Chaty *is* customer support, whereas Avada only passively impacts customer confidence. Chaty enables direct interaction.
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