BIG Digital Downloads Products vs GO Tracking: Whatsapp updatesfor Shopify (2026)
BIG Digital Downloads Products and GO Tracking: Whatsapp updates serve entirely different purposes for Shopify merchants. BIG Digital Downloads Products focuses on enabling merchants to sell digital goods, offering features like unlimited storage, license key sales, download limits, and PDF stamping. It targets merchants who want to sell ebooks, software licenses, music, or any other downloadable content, positioning itself as an alternative to services like WeTransfer or Dropbox. Its strength lies in its comprehensive feature set for managing and delivering digital products. GO Tracking: Whatsapp updates, on the other hand, addresses post-purchase customer experience by automating order tracking notifications through WhatsApp. Its key features include auto-triggered alerts for shipment events, direct tracking links, and proactive status updates. This app targets merchants struggling with 'Where is my order?' (WISMO) inquiries, aiming to reduce support costs and improve customer satisfaction. The app's value proposition centres on providing a low-cost alternative to SMS notifications for order tracking. While both apps enhance the Shopify store experience, BIG Digital Downloads Products enhances product offerings whereas GO Tracking: Whatsapp updates enhances customer support and satisfaction.
At a Glance
BIG Digital Downloads Products
600 reviews
GO Tracking: Whatsapp updates
5 reviews
Detailed Overview
BIG Digital Downloads Products
Sell digital products, ebook, digital downloads, license keys.. Download/upload in 1-click any file
Key Features
- Sell any kind of digital product & digital file ( pdf,jpeg,mp4,zip,rar, etc.)
- Sell any kind of digital download. Unlimited storage,unlimited digital downloads
- Make the files downloadable all at once or individually. Sell license keys.
- Limit how many hours/days a file can be downloaded and how many times it can be
- Stamp any PDF you're selling. Easy to sell downloadable digital assets. Etsy alt
GO Tracking: Whatsapp updates
Send real-time order status, shipping notifications & delivery alerts.Automate tracking to cut WISMO
Key Features
- Auto-trigger alerts for Shipped, Out for Delivery, & Delivered events.
- Generate direct, real-time tracking links for global carriers.
- Prevent WISMO tickets with proactive, automatic order status updates.
- Send high-engagement notifications as a lower-cost alternative to SMS.
- Update customers instantly to improve the post-purchase experience.
Feature Comparison
| Rating | 5/5 | 4.3/5 |
Rating BIG Digital Downloads Products5/5 GO Tracking: Whatsapp updates4.3/5 | ||
| Reviews | 600 | 5 |
Reviews BIG Digital Downloads Products600 GO Tracking: Whatsapp updates5 | ||
| Core Functionality | Selling Digital Downloads | Order Tracking Notifications |
Core Functionality BIG Digital Downloads ProductsSelling Digital Downloads GO Tracking: Whatsapp updatesOrder Tracking Notifications | ||
| Target Merchant | Digital product sellers (e.g., ebooks, software) | Merchants with high order volumes and WISMO inquiries |
Target Merchant BIG Digital Downloads ProductsDigital product sellers (e.g., ebooks, software) GO Tracking: Whatsapp updatesMerchants with high order volumes and WISMO inquiries | ||
| Key Feature 1 | Unlimited Storage & Downloads | Automated Whatsapp Tracking Updates |
Key Feature 1 BIG Digital Downloads ProductsUnlimited Storage & Downloads GO Tracking: Whatsapp updatesAutomated Whatsapp Tracking Updates | ||
| Key Feature 2 | License Key Sales | Direct Tracking Links |
Key Feature 2 BIG Digital Downloads ProductsLicense Key Sales GO Tracking: Whatsapp updatesDirect Tracking Links | ||
| Value Proposition | Easy digital product sales & management | Reduced support costs & improved customer satisfaction through automated tracking |
Value Proposition BIG Digital Downloads ProductsEasy digital product sales & management GO Tracking: Whatsapp updatesReduced support costs & improved customer satisfaction through automated tracking | ||
| Ease of Use | Easy to sell downloadable digital assets | Effortless logistics status updates |
Ease of Use BIG Digital Downloads ProductsEasy to sell downloadable digital assets GO Tracking: Whatsapp updatesEffortless logistics status updates | ||
| Pricing Model (Inferred) | Likely tiered based on features/storage/downloads | Likely subscription based on order volume or features |
Pricing Model (Inferred) BIG Digital Downloads ProductsLikely tiered based on features/storage/downloads GO Tracking: Whatsapp updatesLikely subscription based on order volume or features | ||
Our Verdict
BIG Digital Downloads Products is the clear choice for merchants looking to expand their offerings to include digital products. Its extensive feature set for managing and delivering digital downloads makes it a robust solution. The high rating and large number of reviews suggest strong user satisfaction and reliability.
GO Tracking: Whatsapp updates is ideal for merchants who are experiencing a high volume of 'Where is my order?' inquiries and are looking for a cost-effective way to automate order tracking notifications. While the lower rating and limited reviews suggest it may be a newer or less widely adopted app, it addresses a specific pain point for e-commerce businesses focused on improving the post-purchase experience. Ultimately, choose BIG Digital Downloads Products if you are selling digital products; choose GO Tracking: Whatsapp updates if you want to streamline order tracking and reduce customer service inquiries.
Common Questions
Which app is easier to set up?
Based on their descriptions, both apps aim for ease of use. BIG Digital Downloads Products emphasizes '1-click' upload and download, suggesting a straightforward setup for digital files. GO Tracking: Whatsapp updates focuses on automation, implying a simple integration with shipping providers.
Which app is better for reducing customer support inquiries?
GO Tracking: Whatsapp updates is specifically designed to reduce 'Where is my order?' inquiries by providing proactive shipping notifications. BIG Digital Downloads Products doesn't directly address order tracking.
Can I use both apps together?
Yes, the apps address different aspects of the e-commerce experience. You could use BIG Digital Downloads Products to sell digital goods and GO Tracking: Whatsapp updates to keep customers informed about their order status.
Which app offers a free trial?
The provided data doesn't specify whether either app offers a free trial. It is recommended to check the Shopify App Store listing for each app to confirm.
Which app is more scalable?
BIG Digital Downloads Products, with its unlimited storage and downloads, appears to be more scalable for businesses anticipating a large volume of digital product sales. GO Tracking: Whatsapp updates' scalability likely depends on the app's pricing structure and its capacity to handle increasing order volumes.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store