BIG Digital Downloads Products and Relocate+ Order Editor both boast a perfect 5/5 rating, but cater to vastly different Shopify merchant needs. BIG Digital Downloads Products focuses on enabling merchants to sell digital goods, offering features like unlimited storage, downloadable file management (individual or all-at-once downloads), license key sales, and download restrictions. It positions itself as an alternative to platforms like WeTransfer or Dropbox, specifically targeting merchants selling ebooks, software, games, or any downloadable digital asset. Its high review count (600) suggests it has broader appeal and a more established user base. Relocate+ Order Editor, on the other hand, is designed to streamline order management by empowering customers to self-serve edit their orders. It provides features like address editing, product additions/removals (based on merchant-defined rules), variant changes, and even order cancellations, all without needing to contact customer support. With integrations into platforms like ShipStation and Recharge, Relocate+ targets merchants looking to reduce support tickets, minimize returns, and enhance customer satisfaction. Its significantly lower review count (31) indicates it's a newer app or caters to a more niche audience focused on optimizing post-purchase order management.
600 reviews
31 reviews
Sell digital products, ebook, digital downloads, license keys.. Download/upload in 1-click any file
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns
| Rating | 5/5 | 5/5 |
Rating BIG Digital Downloads Products5/5 Relocate+ Order Editor5/5 | ||
| Reviews | 600 | 31 |
Reviews BIG Digital Downloads Products600 Relocate+ Order Editor31 | ||
| Primary Function | Selling digital downloads & license keys | Self-serve order editing by customers |
Primary Function BIG Digital Downloads ProductsSelling digital downloads & license keys Relocate+ Order EditorSelf-serve order editing by customers | ||
| Target Merchant | Sellers of ebooks, software, music, games, etc. | Merchants seeking to reduce support inquiries and returns through customer self-service |
Target Merchant BIG Digital Downloads ProductsSellers of ebooks, software, music, games, etc. Relocate+ Order EditorMerchants seeking to reduce support inquiries and returns through customer self-service | ||
| Key Feature: Storage | Unlimited | N/A |
Key Feature: Storage BIG Digital Downloads ProductsUnlimited Relocate+ Order EditorN/A | ||
| Key Feature: Integrations | Etsy alt | ShipStation, Recharge |
Key Feature: Integrations BIG Digital Downloads ProductsEtsy alt Relocate+ Order EditorShipStation, Recharge | ||
| Value Proposition | Easy setup for digital product sales; alternative to file sharing services | Improved customer satisfaction; reduced customer support workload; fewer returns |
Value Proposition BIG Digital Downloads ProductsEasy setup for digital product sales; alternative to file sharing services Relocate+ Order EditorImproved customer satisfaction; reduced customer support workload; fewer returns | ||
| Product Focus | Digital Products (files, keys) | Physical or Digital Products - focus on Order Management |
Product Focus BIG Digital Downloads ProductsDigital Products (files, keys) Relocate+ Order EditorPhysical or Digital Products - focus on Order Management | ||
The choice between BIG Digital Downloads Products and Relocate+ Order Editor hinges entirely on the merchant's business model. If you sell digital products like ebooks, software, or music, BIG Digital Downloads Products is the clear winner. It provides the necessary infrastructure for managing digital files, licenses, and download restrictions. Its high review count suggests it's a reliable and well-regarded option for this purpose.
However, if your primary goal is to improve post-purchase customer experience, reduce customer support inquiries related to order changes, and minimize returns for both physical and digital products, Relocate+ Order Editor is the better choice. While it has fewer reviews, its focus on self-serve order editing directly addresses these challenges. A store that sells both physical and digital goods could potentially benefit from both apps, if order fulfillment is often an issue.
BIG Digital Downloads Products is the clear choice for selling ebooks due to its focus on digital product management, download restrictions, and file storage.
Yes, Relocate+ Order Editor allows customers to add or remove products based on the rules defined by the merchant. They can also edit product variants.
The app description doesn't list accounting software integrations. It primarily focuses on file management and delivery.
The description mentions 'rule-based self-serve editing' and creating 'conditional rules,' suggesting that some configuration is required. However, it also emphasizes automating customer support, implying that the setup is reasonably straightforward.
Neither app description mentions a free plan. Merchants should check the app listing on the Shopify App Store for current pricing and trial options.
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