BIG Digital Downloads Products vs Relocate+ Order Editorfor Shopify (2026)
BIG Digital Downloads Products and Relocate+ Order Editor address entirely different needs within the Shopify ecosystem. BIG Digital Downloads Products positions itself as the go-to solution for merchants selling digital goods, providing features for secure file delivery, license key management, and download restrictions, aiming to be an alternative to services like WeTransfer or Dropbox. Its strength lies in providing a comprehensive platform for digital product sales, targeting merchants needing robust download management and security features. Relocate+ Order Editor, on the other hand, tackles post-purchase customer service, empowering customers to self-manage order details like shipping addresses, product variants, and cancellations, aiming to reduce support tickets and improve customer satisfaction. The key distinction lies in their focus. BIG Digital Downloads focuses on enabling the sale and secure delivery of digital products, while Relocate+ focuses on enhancing the post-purchase order management experience for customers. One deals with the product itself, its delivery, and related restrictions, while the other deals with modifying aspects of the *order* after it's been placed. This dictates vastly different target audiences and feature sets. While both apps boast 5-star ratings, the significant difference in review count suggests BIG Digital Downloads has a much larger and potentially longer-standing user base. Therefore, a merchant's decision depends entirely on whether they need help selling digital goods or streamlining order editing.
At a Glance
BIG Digital Downloads Products
600 reviews
Relocate+ Order Editor
31 reviews
Detailed Overview
BIG Digital Downloads Products
Sell digital products, ebook, digital downloads, license keys.. Download/upload in 1-click any file
Key Features
- Sell any kind of digital product & digital file ( pdf,jpeg,mp4,zip,rar, etc.)
- Sell any kind of digital download. Unlimited storage,unlimited digital downloads
- Make the files downloadable all at once or individually. Sell license keys.
- Limit how many hours/days a file can be downloaded and how many times it can be
- Stamp any PDF you're selling. Easy to sell downloadable digital assets. Etsy alt
Relocate+ Order Editor
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns
Key Features
- Automate customer support with rule-based self-serve editing.
- Time-based restrictions for when the address editor is available.
- Customers can edit variants-only or add/remove products based on your rules
- Integrates with ShipStation, Recharge, and other leading platforms
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating BIG Digital Downloads Products5/5 Relocate+ Order Editor5/5 | ||
| Reviews | 600 | 31 |
Reviews BIG Digital Downloads Products600 Relocate+ Order Editor31 | ||
| Primary Function | Sell and manage digital downloads and license keys | Allow customers to edit orders post-purchase |
Primary Function BIG Digital Downloads ProductsSell and manage digital downloads and license keys Relocate+ Order EditorAllow customers to edit orders post-purchase | ||
| Target Merchant | Digital product sellers (eBooks, software, music, etc.) | Merchants wanting to reduce customer service inquiries related to order changes |
Target Merchant BIG Digital Downloads ProductsDigital product sellers (eBooks, software, music, etc.) Relocate+ Order EditorMerchants wanting to reduce customer service inquiries related to order changes | ||
| Key Feature - Content Delivery | Unlimited storage, download limits, license key sales, PDF stamping | N/A - Not a content delivery app |
Key Feature - Content Delivery BIG Digital Downloads ProductsUnlimited storage, download limits, license key sales, PDF stamping Relocate+ Order EditorN/A - Not a content delivery app | ||
| Key Feature - Customer Service | Automated download delivery via email and order page | Self-serve order editing for addresses, products, and cancellations |
Key Feature - Customer Service BIG Digital Downloads ProductsAutomated download delivery via email and order page Relocate+ Order EditorSelf-serve order editing for addresses, products, and cancellations | ||
| Integration Focus | Focuses on replacing generic file sharing platforms like Dropbox | Integrates with ShipStation, Recharge, and other leading platforms |
Integration Focus BIG Digital Downloads ProductsFocuses on replacing generic file sharing platforms like Dropbox Relocate+ Order EditorIntegrates with ShipStation, Recharge, and other leading platforms | ||
| Value Proposition | Simplified and secure digital product sales and delivery. | Reduced support costs and increased customer satisfaction through self-service order management. |
Value Proposition BIG Digital Downloads ProductsSimplified and secure digital product sales and delivery. Relocate+ Order EditorReduced support costs and increased customer satisfaction through self-service order management. | ||
Our Verdict
For merchants primarily selling digital products like ebooks, software, or music, and requiring robust download management features like limiting download attempts or selling license keys, BIG Digital Downloads Products is the clear choice. It offers the tools needed to securely deliver digital content and manage licenses. The large number of reviews also suggests it's a well-established and trusted option for this use case.
Conversely, for merchants struggling with a high volume of customer service requests related to order changes (address corrections, adding or removing products, cancellations), Relocate+ Order Editor is the more suitable solution. It empowers customers to make these changes themselves, reducing the burden on support staff and potentially improving customer satisfaction. If you are NOT selling digital products and digital files, and rather are looking to reduce order modification emails and phonecalls, Relocate+ is more helpful.
Common Questions
Which app offers more features for managing digital product security?
BIG Digital Downloads Products offers more features for digital product security, including download limits, license key sales, and PDF stamping. Relocate+ Order Editor does not address digital product security as it focuses on order management.
Can customers download files using Relocate+ Order Editor?
No, Relocate+ Order Editor does not offer file download functionality. It focuses on enabling customers to edit order details, not access digital products.
Which app is better for reducing customer support workload?
Relocate+ Order Editor is specifically designed to reduce customer support workload by allowing customers to self-manage order changes.
Does BIG Digital Downloads Products integrate with shipping platforms like ShipStation?
The description of BIG Digital Downloads Products doesn't mention integrations with shipping platforms. It focuses on being an alternative to generic file-sharing platforms. Relocate+ Order Editor does integrate with ShipStation.
Which app is suitable for selling software licenses?
BIG Digital Downloads Products is designed for selling software licenses, featuring license key management functionality. Relocate+ Order Editor does not offer this functionality.
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