BIG Digital Downloads Products vs TrackingMore Order Trackingfor Shopify (2026)
BIG Digital Downloads Products and TrackingMore Order Tracking, while both in the 'Orders' category on Shopify, serve entirely different merchant needs. BIG Digital Downloads Products focuses on enabling the sale and secure delivery of digital goods, providing features like license key management, download limits, and file stamping. It positions itself as an alternative to platforms like WeTransfer and Etsy for digital asset delivery. TrackingMore Order Tracking, on the other hand, centers around improving the post-purchase customer experience by providing branded order tracking, automated notifications, and pre-purchase estimated delivery dates. It aims to reduce customer service inquiries about order status and increase customer trust. BIG Digital Downloads Products caters to merchants selling digital products like ebooks, software licenses, and digital art. Its strength lies in its comprehensive feature set for managing and delivering digital files securely. TrackingMore Order Tracking appeals to merchants selling physical goods who want to enhance their order fulfillment process and improve customer satisfaction. Its strength is in providing visibility and transparency into the shipping process. The choice between the two depends entirely on whether a merchant is selling digital or physical goods.
At a Glance
BIG Digital Downloads Products
600 reviews
TrackingMore Order Tracking
340 reviews
Detailed Overview
BIG Digital Downloads Products
Sell digital products, ebook, digital downloads, license keys.. Download/upload in 1-click any file
Key Features
- Sell any kind of digital product & digital file ( pdf,jpeg,mp4,zip,rar, etc.)
- Sell any kind of digital download. Unlimited storage,unlimited digital downloads
- Make the files downloadable all at once or individually. Sell license keys.
- Limit how many hours/days a file can be downloaded and how many times it can be
- Stamp any PDF you're selling. Easy to sell downloadable digital assets. Etsy alt
TrackingMore Order Tracking
Deploy branded order tracking to reduce WISMO calls, build customer trust and drive more revenue.
Key Features
- Build branded multilingual tracking pages with EDD to eliminate WISMO calls.
- Automate smart email notifications to boost customer trust and engagement.
- Increase conversions with pre-sales EDD and intelligent upsell system
- Hide Chinese origin details with 1 click dropshipping mode for brand protection.
- Last-mile detection, automatic PayPal sync, analytics dashboard, 24/7 support.
Feature Comparison
| Rating | 5/5 | 4.9/5 |
Rating BIG Digital Downloads Products5/5 TrackingMore Order Tracking4.9/5 | ||
| Reviews | 600 | 340 |
Reviews BIG Digital Downloads Products600 TrackingMore Order Tracking340 | ||
| Core Function | Digital Product Delivery | Order Tracking & Customer Notifications |
Core Function BIG Digital Downloads ProductsDigital Product Delivery TrackingMore Order TrackingOrder Tracking & Customer Notifications | ||
| Target Merchant | Sellers of ebooks, software, digital art | Sellers of physical goods |
Target Merchant BIG Digital Downloads ProductsSellers of ebooks, software, digital art TrackingMore Order TrackingSellers of physical goods | ||
| Key Feature | License key management, download limits, PDF stamping | Branded tracking pages, automated notifications, pre-purchase EDD |
Key Feature BIG Digital Downloads ProductsLicense key management, download limits, PDF stamping TrackingMore Order TrackingBranded tracking pages, automated notifications, pre-purchase EDD | ||
| Value Proposition | Secure and efficient digital product delivery | Reduced WISMO calls, increased customer trust, boosted sales |
Value Proposition BIG Digital Downloads ProductsSecure and efficient digital product delivery TrackingMore Order TrackingReduced WISMO calls, increased customer trust, boosted sales | ||
| Support | Not specified | 24/7 live chat or email |
Support BIG Digital Downloads ProductsNot specified TrackingMore Order Tracking24/7 live chat or email | ||
| Storage | Unlimited | Not applicable |
Storage BIG Digital Downloads ProductsUnlimited TrackingMore Order TrackingNot applicable | ||
Our Verdict
The choice between BIG Digital Downloads Products and TrackingMore Order Tracking is straightforward. If you sell digital goods, BIG Digital Downloads Products is the clear winner. It provides the necessary tools to manage, secure, and deliver your digital products. If you sell physical goods, TrackingMore Order Tracking is the superior choice. It provides features designed to improve the post-purchase experience, reduce customer service inquiries, and build trust. There's little overlap in functionality, making the selection dependent on the type of product being sold. While BIG Digital Downloads Products has a slightly higher rating and more reviews, this doesn't necessarily make it a better app overall, as it caters to a more niche audience.
Common Questions
Can BIG Digital Downloads Products be used to track the shipment of physical goods?
No, BIG Digital Downloads Products is specifically designed for managing and delivering digital products.
Can TrackingMore Order Tracking deliver digital downloads to customers?
No, TrackingMore Order Tracking is focused on providing order tracking and delivery updates for physical goods.
Is it possible to use both apps simultaneously?
Yes, it's possible if you sell both digital and physical products. Each app would handle its respective area (digital downloads vs. order tracking).
Does BIG Digital Downloads Products integrate with shipping carriers?
No, since it deals with digital downloads, integration with shipping carriers is not relevant.
Which app is easier to set up and use?
Without user experience data or in-app trials, it's difficult to determine which app is easier. However, TrackingMore Order Tracking is likely slightly more complex due to requiring connections with shipping carriers.
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