Camouflage: Hide Sold Variants vs Chaty: WhatsApp & Chat buttonsfor Shopify (2026)
Camouflage: Hide Sold Variants and Chaty: WhatsApp & Chat buttons, while sharing the 'Design elements' category on Shopify, serve drastically different purposes for merchants. Camouflage focuses on improving the on-site shopping experience by managing product variant visibility based on inventory and other conditions, aiming to prevent customer frustration from encountering sold-out options. It's designed to enhance product page presentation and conversion rates by streamlining the buying journey. Chaty, on the other hand, aims to improve customer communication and support by providing a centralized chat widget that integrates with over 20 different messaging platforms. Its strength lies in allowing customers to reach out to the merchant via their preferred channel, potentially increasing sales conversions and improving customer satisfaction through readily available support. It positions itself as an all-in-one communication solution for businesses looking to enhance customer engagement and lead generation.
At a Glance
Camouflage: Hide Sold Variants
233 reviews
Chaty: WhatsApp & Chat buttons
182 reviews
Detailed Overview
Camouflage: Hide Sold Variants
Easily hide/disable sold-out or unavailable or any other variants with Camouflage.
Key Features
- Hide, Disable, Strike-through sold out variants; or apply your own style to them
- Hide any specific variants regardless of inventory level. No need to delete them
- Hide ay variants based on countries, customer tags and various conditions
- Hide variants when inventory qty is less than x or any condition you like
- Works with even the customised theme and many popular apps
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Camouflage: Hide Sold Variants5/5 Chaty: WhatsApp & Chat buttons5/5 | ||
| Reviews | 233 | 182 |
Reviews Camouflage: Hide Sold Variants233 Chaty: WhatsApp & Chat buttons182 | ||
| Primary Function | Hide sold-out product variants | Provide a multi-channel chat widget |
Primary Function Camouflage: Hide Sold VariantsHide sold-out product variants Chaty: WhatsApp & Chat buttonsProvide a multi-channel chat widget | ||
| Target Merchant | Merchants with numerous product variants and inventory concerns | Merchants prioritizing customer communication and support |
Target Merchant Camouflage: Hide Sold VariantsMerchants with numerous product variants and inventory concerns Chaty: WhatsApp & Chat buttonsMerchants prioritizing customer communication and support | ||
| Key Feature - Inventory Management | Hide variants based on inventory level | N/A |
Key Feature - Inventory Management Camouflage: Hide Sold VariantsHide variants based on inventory level Chaty: WhatsApp & Chat buttonsN/A | ||
| Key Feature - Communication Channels | N/A | WhatsApp, Facebook Messenger, Viber, Telegram, etc. |
Key Feature - Communication Channels Camouflage: Hide Sold VariantsN/A Chaty: WhatsApp & Chat buttonsWhatsApp, Facebook Messenger, Viber, Telegram, etc. | ||
| Focus | On-site user experience improvement | Off-site customer support and engagement |
Focus Camouflage: Hide Sold VariantsOn-site user experience improvement Chaty: WhatsApp & Chat buttonsOff-site customer support and engagement | ||
| Customization | Style sold out variants, hide based on conditions | Widget font, color, position, icons, preset messages |
Customization Camouflage: Hide Sold VariantsStyle sold out variants, hide based on conditions Chaty: WhatsApp & Chat buttonsWidget font, color, position, icons, preset messages | ||
Our Verdict
The choice between Camouflage and Chaty hinges entirely on the merchant's priorities. If the primary concern is streamlining the product browsing experience and preventing customer frustration due to sold-out variants, Camouflage is the clear choice. Merchants with complex product catalogs and fluctuating inventory will find it invaluable. However, if improving customer communication, providing readily available support, and generating leads through various chat channels are the main objectives, Chaty is the superior option. Merchants looking to enhance customer engagement and sales through direct communication should opt for Chaty. For many stores, both apps could deliver strong ROI when used together.
Common Questions
Can both apps be used together?
Yes, Camouflage and Chaty address different aspects of the customer journey and can be used in conjunction to enhance both the on-site shopping experience and customer communication.
Is Camouflage suitable for merchants with small product catalogs?
While Camouflage can still be beneficial, its impact may be less pronounced for stores with limited product variations or consistent inventory levels. Its value increases with the complexity of the product catalog.
Does Chaty integrate with all chat platforms?
Chaty supports integration with over 20 popular chat platforms, including WhatsApp, Facebook Messenger, and Telegram. Merchants should verify that their preferred platform is included in the list.
Is Camouflage easy to set up and configure?
The app description implies a relatively straightforward setup, allowing merchants to quickly configure rules for hiding or styling sold-out variants without extensive technical knowledge. Works with popular apps and themes.
How does Chaty help generate leads?
Chaty facilitates lead generation by enabling potential customers to easily initiate conversations through their preferred chat apps, providing merchants with an opportunity to engage, answer questions, and ultimately convert leads into sales.
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