Captain Shipping Protection vs Insureful: Shipping Protectionfor Shopify (2026)
Captain Shipping Protection and Insureful: Shipping Protection both aim to increase revenue for Shopify merchants by offering customers the option to purchase shipping protection against loss, damage, or theft. Both apps emphasize the merchant retaining control over the fees and offer customization options. Captain Shipping Protection positions itself as a complete replacement for third-party shipping insurance, offering a custom claims policy and allowing merchants to upsell digital products as protection. Insureful focuses on ease of use, automated processes like order tagging and fulfillment, and offering store credit or reorders as claim resolutions. The core difference lies in Captain Shipping Protection's broader feature set, including digital product upsells and customizable claims policies, while Insureful prioritizes automation and straightforward claim management.
At a Glance
Captain Shipping Protection
222 reviews
Insureful: Shipping Protection
30 reviews
Detailed Overview
Captain Shipping Protection
Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.
Key Features
- Offer shipping protection widget at checkout or via app blocks
- Keep all the shipping protection fees, and add profits when claims are low
- Route insurance order protection fee back to you & increase your conversion rate
- Customize the price and style of insurance you want. Multi-language supported
- The app won't add any codes to your store theme - user friendly
Insureful: Shipping Protection
Add shipping protection, manage claims easily, and boost revenue with full fee control.
Key Features
- Merchant can set insurance plan based on percentage & fixed value of cart total.
- Insureful shipping protection widget showing on - cart & checkout page.
- Merchants can fulfill claim by - store credit, reorder, and full refund amount.
- Automatically add insurance to cart when customer match with insurance plan
- Multi-language & Multiple Currency Support Available
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Captain Shipping Protection4.9/5 Insureful: Shipping Protection5/5 | ||
| Reviews | 222 | 30 |
Reviews Captain Shipping Protection222 Insureful: Shipping Protection30 | ||
| Claim Resolution Options | Not explicitly stated, customizable policy implied | Store credit, reorder, or full refund |
Claim Resolution Options Captain Shipping ProtectionNot explicitly stated, customizable policy implied Insureful: Shipping ProtectionStore credit, reorder, or full refund | ||
| Insurance Plan Flexibility | Custom price and style | Percentage & fixed value based on cart total, min/max limits |
Insurance Plan Flexibility Captain Shipping ProtectionCustom price and style Insureful: Shipping ProtectionPercentage & fixed value based on cart total, min/max limits | ||
| Key Differentiator | Digital product upsells as protection, full policy customization | Automated insurance addition and claim fulfillment |
Key Differentiator Captain Shipping ProtectionDigital product upsells as protection, full policy customization Insureful: Shipping ProtectionAutomated insurance addition and claim fulfillment | ||
| Target Merchant Type | Merchants seeking advanced customization and upsell opportunities | Merchants prioritizing ease of use and automated workflows |
Target Merchant Type Captain Shipping ProtectionMerchants seeking advanced customization and upsell opportunities Insureful: Shipping ProtectionMerchants prioritizing ease of use and automated workflows | ||
| Value Proposition | Maximize profit with a unique shipping protection strategy | Streamline shipping protection and enhance customer trust |
Value Proposition Captain Shipping ProtectionMaximize profit with a unique shipping protection strategy Insureful: Shipping ProtectionStreamline shipping protection and enhance customer trust | ||
| Theme Integration | User friendly, won't add codes to theme | Not explicitly stated |
Theme Integration Captain Shipping ProtectionUser friendly, won't add codes to theme Insureful: Shipping ProtectionNot explicitly stated | ||
Our Verdict
For merchants seeking a highly customizable and feature-rich solution, including the ability to upsell digital products as shipping protection and customize their claims policy, Captain Shipping Protection is the better choice. Its maturity is also reflected in its larger number of reviews. However, merchants who prioritize ease of use, automated processes, and straightforward claim management using store credit or reorders will find Insureful a more suitable option. Insureful’s higher rating, although based on fewer reviews, suggests strong user satisfaction with its focus on simplicity and automation. Ultimately, Captain Shipping Protection is for those wanting maximum control, while Insureful is for those desiring a hands-off approach.
Common Questions
Which app offers more customization options for the shipping protection plan?
Captain Shipping Protection offers more customization, allowing custom pricing, style, and claims policy.
Which app is easier to set up and use?
Insureful appears to be easier to set up due to its focus on automation, including automatically adding insurance to carts that meet certain criteria.
Which app is better for upsells?
Captain Shipping Protection is explicitly better for upsells, as it allows merchants to upsell digital products as shipping protection.
What are the key differences in claim resolution offered by each app?
Insureful offers claim resolution via store credit, reorder, or full refund. Captain Shipping Protection allows you to define your own policy.
Is either of these apps actually a shipping insurance company?
No, both apps explicitly state that they are not insurance companies. They provide a framework for merchants to offer shipping protection to their customers.
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