Cartly Abandoned Cart Recovery vs PushEngage Web Push & WhatsAppfor Shopify (2026)
In 2026, Cartly Abandoned Cart Recovery and PushEngage Web Push & WhatsApp offer distinct approaches to recovering lost revenue for Shopify merchants. Cartly focuses heavily on email marketing, including abandoned cart recovery emails, email pop-ups for subscription capture, order follow-up emails, and even discount code delivery via a spin wheel. It aims to be a comprehensive email marketing solution for various stages of the customer journey, from initial interest to post-purchase engagement. In contrast, PushEngage emphasizes immediacy and multi-channel engagement using web push notifications and WhatsApp integration for abandoned cart recovery, order & shipping alerts, and customer support via a “Click to Chat” widget. PushEngage caters to merchants seeking real-time engagement through push notifications and direct WhatsApp communication, potentially offering faster recovery rates for abandoned carts and quicker resolution of customer queries. This is especially useful for time-sensitive offers or shipping updates. While Cartly's email approach allows for more detailed messaging and personalized campaigns, PushEngage prioritizes speed and accessibility, aiming to reach customers on their preferred channels with immediate updates and prompts. Cartly could be seen as a 'full email marketing suite focused on recovery', while PushEngage is more of a 'push notification and WhatsApp engagement suite focused on conversion'.
At a Glance
Cartly Abandoned Cart Recovery
243 reviews
PushEngage Web Push & WhatsApp
8 reviews
Detailed Overview
Cartly Abandoned Cart Recovery
Abandoned cart recovery email automation & email popup to recover abandoned cart, abandoned checkout
Key Features
- Abandoned Cart Email Recovery - Start tracking & targeting all carts in minutes.
- Email pop up for Subscriptions - Collect email subscriptions with email popups.
- Recover Abandoned Orders - Deliver BFCM discount code & Spin to win.
- Order Follow Up - Thank You emails on orders & Win-back Email to old customers
- Email Campaigns - email campaigns automation to boost sales & customer relations
PushEngage Web Push & WhatsApp
Recover abandoned carts, boost repeat purchases, and grow sales with push notifications & WhatsApp.
Key Features
- Abandoned Cart Recovery with automated web push & WhatsApp reminders
- Send Order & Shipping Alerts instantly to your customers.
- Back-in-Stock & Price Drop Alerts synced directly with your Shopify catalog
- WhatsApp “Click to Chat” Widget to connect with shoppers instantly
- Personalized Campaigns using smart tags, triggers, and customer time zones
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Cartly Abandoned Cart Recovery4.9/5 PushEngage Web Push & WhatsApp5/5 | ||
| Reviews | 243 | 8 |
Reviews Cartly Abandoned Cart Recovery243 PushEngage Web Push & WhatsApp8 | ||
| Primary Channel | Web Push & WhatsApp | |
Primary Channel Cartly Abandoned Cart RecoveryEmail PushEngage Web Push & WhatsAppWeb Push & WhatsApp | ||
| Key Features | Abandoned Cart Emails, Email Popups, Order Follow Up, Win-Back Emails | Abandoned Cart Push & WhatsApp Reminders, Order & Shipping Alerts, Back-in-Stock Alerts, WhatsApp Chat |
Key Features Cartly Abandoned Cart RecoveryAbandoned Cart Emails, Email Popups, Order Follow Up, Win-Back Emails PushEngage Web Push & WhatsAppAbandoned Cart Push & WhatsApp Reminders, Order & Shipping Alerts, Back-in-Stock Alerts, WhatsApp Chat | ||
| Target Merchant | Merchants prioritizing email marketing and a broad customer engagement strategy | Merchants focusing on immediate, multi-channel engagement via web push & WhatsApp, especially for time-sensitive updates and support |
Target Merchant Cartly Abandoned Cart RecoveryMerchants prioritizing email marketing and a broad customer engagement strategy PushEngage Web Push & WhatsAppMerchants focusing on immediate, multi-channel engagement via web push & WhatsApp, especially for time-sensitive updates and support | ||
| Automation Level | Automated email campaigns & popups | Automated push notifications, WhatsApp messages, and click-to-chat support |
Automation Level Cartly Abandoned Cart RecoveryAutomated email campaigns & popups PushEngage Web Push & WhatsAppAutomated push notifications, WhatsApp messages, and click-to-chat support | ||
| Value Proposition | Comprehensive email marketing solution for customer lifecycle management | Real-time customer engagement and immediate support via web push and WhatsApp |
Value Proposition Cartly Abandoned Cart RecoveryComprehensive email marketing solution for customer lifecycle management PushEngage Web Push & WhatsAppReal-time customer engagement and immediate support via web push and WhatsApp | ||
| Advanced Features | Spin-a-sale discount wheel | Shopify Plus dedicated support, personalized campaigns using smart tags |
Advanced Features Cartly Abandoned Cart RecoverySpin-a-sale discount wheel PushEngage Web Push & WhatsAppShopify Plus dedicated support, personalized campaigns using smart tags | ||
Our Verdict
For Shopify merchants heavily invested in email marketing and looking for a comprehensive solution to engage customers throughout the purchase journey, Cartly Abandoned Cart Recovery offers a solid foundation with its diverse email campaigns and pop-up features. However, merchants seeking immediate and direct customer engagement, particularly those prioritizing real-time updates and support through web push notifications and WhatsApp, will find PushEngage Web Push & WhatsApp a more suitable choice.
While PushEngage currently has fewer reviews, its perfect rating suggests strong satisfaction among its early adopters. If your business model thrives on instant communication and timely reminders, PushEngage is likely the better option. For a broader, more email-centric approach to abandoned cart recovery and customer retention, Cartly stands out. Keep in mind the volume of reviews on each app as that can give you a more realistic sense of the app's performance across different types of stores.
Common Questions
Which app is easier to set up?
Both apps claim to offer quick setup. PushEngage highlights its one-click Shopify app integration, suggesting potentially faster initial configuration. Cartly mentions "Start tracking & targeting all carts in minutes", indicating a similarly streamlined setup process.
Which app is better for Shopify Plus stores?
PushEngage explicitly states it offers dedicated support for Shopify Plus stores, suggesting a more tailored and scalable solution for larger businesses.
Which app is more affordable for small businesses?
The provided data does not include pricing information. Evaluating the pricing plans of both apps is crucial to determine which is more cost-effective for a small business based on its needs and budget.
Which app offers better customer support?
PushEngage highlights dedicated support for Shopify Plus stores, implying a higher level of customer service for those customers. The level of support offered to other merchants would need further investigation.
Which app is better for building an email list?
Cartly explicitly features an "Email pop up for Subscriptions" indicating a focus on email list building. PushEngage's primary focus is push notifications and WhatsApp, and does not mention features for email list acquisition.
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