Chargeback Specialist vs Deliverlitics: Stop Scammersfor Shopify (2026)

Both Chargeback Specialist and Deliverlitics: Stop Scammers aim to combat fraud and chargebacks for Shopify merchants, but they approach the problem from different angles. Chargeback Specialist focuses on *recovering* revenue lost to unfair or fraudulent chargebacks by automating dispute responses with AI and human review. It's designed for high-volume stores and brands needing assistance in handling chargeback disputes after they occur. Deliverlitics, on the other hand, is proactive, concentrating on *preventing* losses by identifying and blocking risky orders *before* they are fulfilled based on an analysis of merchant-side data such as returns and refunds. Deliverlitics' strength lies in its preventative approach, targeting delivery scams and friendly fraud before they escalate into chargebacks. It is positioned as a solution for merchants experiencing repeat scams and aiming to stop fraudulent activity early in the order process. While both leverage AI, Chargeback Specialist uses it to create tailored dispute responses, while Deliverlitics uses it to analyze order patterns and flag suspicious behavior. Choosing between the two depends on whether a merchant needs help managing existing chargebacks or preventing them in the first place.

Both Chargeback Specialist and Deliverlitics: Stop Scammers aim to combat fraud and chargebacks for Shopify merchants, but they approach the problem from different angles. Chargeback Specialist focuses on *recovering* revenue lost to unfair or fraudulent chargebacks by automating dispute responses with AI and human review. It's designed for high-volume stores and brands needing assistance in handling chargeback disputes after they occur. Deliverlitics, on the other hand, is proactive, concentrating on *preventing* losses by identifying and blocking risky orders *before* they are fulfilled based on an analysis of merchant-side data such as returns and refunds. Deliverlitics' strength lies in its preventative approach, targeting delivery scams and friendly fraud before they escalate into chargebacks. It is positioned as a solution for merchants experiencing repeat scams and aiming to stop fraudulent activity early in the order process. While both leverage AI, Chargeback Specialist uses it to create tailored dispute responses, while Deliverlitics uses it to analyze order patterns and flag suspicious behavior. Choosing between the two depends on whether a merchant needs help managing existing chargebacks or preventing them in the first place.