Chargeback Specialist vs Token of Trust Verificationfor Shopify (2026)

Chargeback Specialist and Token of Trust Verification, while both listed under the 'Fraud' category in the Shopify app store, address fundamentally different aspects of eCommerce risk. Chargeback Specialist focuses on post-transaction fraud by automating chargeback responses and preventing fraudulent disputes, positioning itself as a revenue recovery tool driven by AI and human oversight. Its target audience is fast-growing eCommerce brands and high-volume stores that experience a significant number of chargebacks and require an automated solution to manage them efficiently. Token of Trust Verification, on the other hand, centers around pre-transaction fraud prevention, specifically age verification. It enables merchants to verify the age of their customers, especially those selling age-restricted products, to comply with regulations and reduce risks associated with underage purchases. Its value proposition lies in increasing order approvals and sales by streamlining the verification process while ensuring regulatory compliance. The app targets businesses selling age-restricted goods who need a robust age verification system. Despite both fighting fraud, their areas of focus are distinct: one is post-transaction revenue recovery, and the other is pre-transaction risk mitigation through age verification.

Chargeback Specialist and Token of Trust Verification, while both listed under the 'Fraud' category in the Shopify app store, address fundamentally different aspects of eCommerce risk. Chargeback Specialist focuses on post-transaction fraud by automating chargeback responses and preventing fraudulent disputes, positioning itself as a revenue recovery tool driven by AI and human oversight. Its target audience is fast-growing eCommerce brands and high-volume stores that experience a significant number of chargebacks and require an automated solution to manage them efficiently. Token of Trust Verification, on the other hand, centers around pre-transaction fraud prevention, specifically age verification. It enables merchants to verify the age of their customers, especially those selling age-restricted products, to comply with regulations and reduce risks associated with underage purchases. Its value proposition lies in increasing order approvals and sales by streamlining the verification process while ensuring regulatory compliance. The app targets businesses selling age-restricted goods who need a robust age verification system. Despite both fighting fraud, their areas of focus are distinct: one is post-transaction revenue recovery, and the other is pre-transaction risk mitigation through age verification.