Chargeflow Dispute Chargebacks vs Synctrack PayPal Tracking Syncfor Shopify (2026)
Chargeflow Dispute Chargebacks and Synctrack PayPal Tracking Sync, while both categorized under Operations and Workflow Automation on Shopify, address fundamentally different merchant needs. Chargeflow focuses on chargeback management, offering an AI-powered platform to prevent, deflect, and recover chargebacks by automating evidence submission and leveraging a merchant network of 15,000+. It's geared towards merchants losing revenue due to fraudulent chargebacks, particularly those experiencing 'friendly fraud'. Synctrack, conversely, aims to expedite fund disbursement and reduce PayPal disputes by automatically synchronizing tracking information to PayPal and Stripe. Its focus is on improving cash flow and building trust by providing order transparency through shipment tracking, particularly for businesses utilizing PayPal extensively and those selling through platforms like Facebook and Instagram. The key difference lies in their core value proposition: Chargeflow tackles revenue recovery from chargebacks, while Synctrack focuses on optimizing payment processing and preventing disputes related to shipping. Chargeflow's strength lies in its AI-driven evidence and chargeback prevention, offering a comprehensive solution for merchants struggling with disputes. Synctrack excels in streamlining PayPal and Stripe integration, automating a previously manual process to improve cash flow and customer trust. Both aim for workflow automation but target different pain points within the e-commerce operation.
At a Glance
Chargeflow Dispute Chargebacks
285 reviews
Synctrack PayPal Tracking Sync
423 reviews
Detailed Overview
Chargeflow Dispute Chargebacks
Prevent fraud, deflect, and recover chargebacks effortlessly with the AI-powered Chargeback Platform
Key Features
- Automate Recovery: Recover more chargebacks and auto-submit evidence with AI.
- Fraud & Friendly Fraud Prevention: Powered by a network of 15,000 merchants.
- Deflect Chargebacks: With Alerts powered by Visa & Mastercard.
- Increase Win Rates: Data-driven approach maximizes recovery success.
- Centralized Management: Manage chargebacks from one dashboard.
Synctrack PayPal Tracking Sync
Auto-sync PayPal tracking info & Stripe tracking info to get funds faster & build trust with PayPal.
Key Features
- Automation workflow: Sync PayPal & Stripe tracking to get funds from 1 - 3 days
- Free store reviews with PayPal standards: help reduce disputes and chargebacks
- Sync digital orders, Store Pickup orders, mapping with PayPal-supported couriers
- Sync tracking for orders from Facebook and Instagram sales channel to PayPal
- Manage PayPal sync from multiple stores in one place with one subcription
Feature Comparison
| Rating | 4.8/5 | 5/5 |
Rating Chargeflow Dispute Chargebacks4.8/5 Synctrack PayPal Tracking Sync5/5 | ||
| Reviews | 285 | 423 |
Reviews Chargeflow Dispute Chargebacks285 Synctrack PayPal Tracking Sync423 | ||
| Core Function | Chargeback Prevention & Recovery | Tracking Sync with PayPal & Stripe |
Core Function Chargeflow Dispute ChargebacksChargeback Prevention & Recovery Synctrack PayPal Tracking SyncTracking Sync with PayPal & Stripe | ||
| AI-Powered | Yes, AI-powered evidence submission | No |
AI-Powered Chargeflow Dispute ChargebacksYes, AI-powered evidence submission Synctrack PayPal Tracking SyncNo | ||
| Fraud Prevention | Yes, active fraud prevention | Helps reduce disputes indirectly |
Fraud Prevention Chargeflow Dispute ChargebacksYes, active fraud prevention Synctrack PayPal Tracking SyncHelps reduce disputes indirectly | ||
| Target Merchant | Merchants facing high chargeback rates | Merchants relying heavily on PayPal for payments |
Target Merchant Chargeflow Dispute ChargebacksMerchants facing high chargeback rates Synctrack PayPal Tracking SyncMerchants relying heavily on PayPal for payments | ||
| PayPal Integration | Indirectly through dispute resolution | Direct, Technical PayPal Partner |
PayPal Integration Chargeflow Dispute ChargebacksIndirectly through dispute resolution Synctrack PayPal Tracking SyncDirect, Technical PayPal Partner | ||
| Workflow Automation | Chargeback process automation | Tracking information synchronization |
Workflow Automation Chargeflow Dispute ChargebacksChargeback process automation Synctrack PayPal Tracking SyncTracking information synchronization | ||
Our Verdict
If your primary concern is managing and recovering revenue lost to chargebacks, especially from friendly fraud, Chargeflow Dispute Chargebacks is the superior choice. Its AI-powered features and focus on dispute evidence provide a comprehensive solution. However, if your primary need is to improve cash flow and reduce PayPal disputes related to shipping and tracking information, then Synctrack PayPal Tracking Sync is the better option. It streamlines payment processing and improves customer trust by automatically synchronizing tracking details.
Ultimately, the best app depends on the specific challenges your business faces. Merchants experiencing high chargeback volumes will find Chargeflow more valuable, while those prioritizing efficient PayPal payment processing and dispute prevention will benefit more from Synctrack.
Common Questions
Does Chargeflow guarantee chargeback recovery?
Chargeflow focuses on maximizing win rates using AI-powered evidence, but it doesn't guarantee recovery in every case. Success rates will vary depending on the specific chargeback reason and evidence available.
Can Synctrack prevent fraudulent chargebacks?
Synctrack doesn't directly prevent fraudulent chargebacks. Its primary function is to synchronize tracking information to PayPal and Stripe, which can help reduce disputes arising from order delivery issues or perceived lack of transparency. By improving trust and order tracking visibility, fraudulent disputes can be indirectly impacted.
Is Chargeflow difficult to set up and use?
Chargeflow advertises itself as an automated solution, implying a relatively straightforward setup. Their description emphasizes the lack of wasted time on disputes. However, the complexity of chargeback disputes may require some initial learning and configuration.
Does Synctrack support all shipping carriers?
Synctrack syncs with PayPal-supported couriers. It's important to verify that your shipping carriers are compatible with PayPal to ensure proper tracking synchronization.
Which app is more valuable for a new Shopify store?
For a new store, Synctrack is likely more immediately valuable, as establishing trust and smooth payment processing with PayPal is crucial early on. Chargeflow becomes more important as order volume increases and chargebacks become a significant issue.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store