Chaty: WhatsApp & Chat buttons vs Conversion Bear Trust Badgesfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Conversion Bear Trust Badges, while sharing the 'Design elements, Badges and icons' categories on Shopify, cater to fundamentally different needs. Chaty focuses on enhancing customer communication and lead generation through a comprehensive suite of chat options. It's an all-in-one live chat solution, allowing customers to connect via their preferred messaging apps like WhatsApp, Facebook Messenger, and more. It's strength lies in its ability to directly engage potential customers and provide real-time support. Conversion Bear Trust Badges, on the other hand, aims to build customer trust and increase conversion rates by showcasing trust badges and payment icons. It's designed to alleviate customer concerns about security and reliability, thereby encouraging purchases. The app provides a large library of customizable badges and allows merchants to strategically place them across their store. Its core purpose is enhancing perceived security and boosting buyer confidence. In essence, Chaty focuses on live engagement and support, while Conversion Bear emphasizes trust and credibility signals.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Conversion Bear Trust Badges
374 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Conversion Bear Trust Badges
Easily add trust badges and seals to increase customer trust and increase your conversion rates.
Key Features
- Detailed styling options: use original badge colors or custom branded colors.
- Add trust badges to any page: product page, cart page or your footer.
- New trust badges and payment icons: We add badges upon request quite often.
- Trust Badge app supports different sizing options per device (desktop & mobile).
- Ultra light and blazing fast load time. Less than 30kb.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Conversion Bear Trust Badges5/5 | ||
| Reviews | 182 | 374 |
Reviews Chaty: WhatsApp & Chat buttons182 Conversion Bear Trust Badges374 | ||
| Core Functionality | Customer communication and lead generation via chat | Increasing trust and conversion rates with trust badges |
Core Functionality Chaty: WhatsApp & Chat buttonsCustomer communication and lead generation via chat Conversion Bear Trust BadgesIncreasing trust and conversion rates with trust badges | ||
| Key Feature: Communication Channels | Supports WhatsApp, Facebook Messenger, Viber, Telegram, Instagram, SMS, phone and more | Focuses on displaying trust badges and payment icons |
Key Feature: Communication Channels Chaty: WhatsApp & Chat buttonsSupports WhatsApp, Facebook Messenger, Viber, Telegram, Instagram, SMS, phone and more Conversion Bear Trust BadgesFocuses on displaying trust badges and payment icons | ||
| Customization | Customizable chat widget font, color, position, icons & preset welcome messages | Detailed styling options and custom branded colors for badges |
Customization Chaty: WhatsApp & Chat buttonsCustomizable chat widget font, color, position, icons & preset welcome messages Conversion Bear Trust BadgesDetailed styling options and custom branded colors for badges | ||
| Placement | Mobile & desktop targeting using triggers. | Placement on any page in any section (cart / footer / hero / product page) with 1 click copy-paste |
Placement Chaty: WhatsApp & Chat buttonsMobile & desktop targeting using triggers. Conversion Bear Trust BadgesPlacement on any page in any section (cart / footer / hero / product page) with 1 click copy-paste | ||
| Analytics | Tracks customer interactions via Google Analytics | Not explicitly mentioned |
Analytics Chaty: WhatsApp & Chat buttonsTracks customer interactions via Google Analytics Conversion Bear Trust BadgesNot explicitly mentioned | ||
| Target Merchant | Businesses wanting to improve customer support and generate leads via live chat | Businesses wanting to build trust and increase conversion rates |
Target Merchant Chaty: WhatsApp & Chat buttonsBusinesses wanting to improve customer support and generate leads via live chat Conversion Bear Trust BadgesBusinesses wanting to build trust and increase conversion rates | ||
| Integration focus | Integrates messaging apps for ease of customer contact | Integrates with Shopify storefront |
Integration focus Chaty: WhatsApp & Chat buttonsIntegrates messaging apps for ease of customer contact Conversion Bear Trust BadgesIntegrates with Shopify storefront | ||
Our Verdict
The choice between Chaty and Conversion Bear depends entirely on the merchant's priorities. If the goal is to provide readily accessible customer support, improve lead generation through direct engagement, and connect with customers through their preferred communication channels, Chaty is the clear winner. The ability to offer a wide array of messaging options in a single widget is a powerful asset for businesses focused on customer interaction.
However, if the main concern is boosting customer confidence, reducing cart abandonment by allaying security fears, and showcasing the legitimacy of the store, Conversion Bear Trust Badges is the more suitable choice. The app's extensive library of badges, combined with flexible placement options, makes it easy to integrate trust signals throughout the shopping experience. While both apps contribute to enhancing the store, they address very different aspects of the customer journey.
Common Questions
Which app is better for increasing sales?
Both apps can contribute to sales increases, but in different ways. Chaty aims to convert potential customers via direct communication, while Conversion Bear focuses on increasing trust to facilitate purchases.
Can I use both apps together?
Yes, using both apps together could be beneficial. Conversion Bear Trust Badges would build trust and alleviate fears while Chaty would be available for real-time questions.
Which app is easier to set up?
Based on the descriptions, both seem relatively straightforward. Conversion Bear's '1 click copy-paste' placement suggests ease of use. Chaty will likely involve linking your accounts and configuring your communication channels.
Which app offers better reporting?
Chaty explicitly mentions Google Analytics integration for tracking customer interactions. Conversion Bear's description does not mention reporting features.
Does one app require more coding?
Neither app description suggests that coding is required. However, the '1 click copy-paste' for badge placement in Conversion Bear implies no-code installation.
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