Chaty: WhatsApp & Chat buttons vs EAZE WhatsApp Buttonfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and EAZE WhatsApp Button both aim to improve customer communication and sales through chat functionalities on Shopify stores. Chaty positions itself as a comprehensive, all-in-one chat solution, supporting over 20 different chat platforms, while EAZE WhatsApp Button focuses primarily on WhatsApp integration. This difference in scope suggests that Chaty targets merchants seeking a wider reach across various messaging apps, whereas EAZE caters specifically to those prioritizing WhatsApp communication. Chaty boasts a perfect 5/5 rating with more reviews, indicating potentially higher overall satisfaction or a larger user base. However, EAZE's respectable 4.6/5 rating suggests it's a solid contender for businesses mainly interested in WhatsApp integration.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
EAZE WhatsApp Button
146 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Feature Comparison
| Rating | 5/5 | 4.6/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 EAZE WhatsApp Button4.6/5 | ||
| Reviews | 182 | 146 |
Reviews Chaty: WhatsApp & Chat buttons182 EAZE WhatsApp Button146 | ||
| Chat Platforms | 20+ | Primarily WhatsApp |
Chat Platforms Chaty: WhatsApp & Chat buttons20+ EAZE WhatsApp ButtonPrimarily WhatsApp | ||
| Key Feature - Breadth | Multiple chat apps (WhatsApp, Facebook Messenger, etc.) | WhatsApp-centric |
Key Feature - Breadth Chaty: WhatsApp & Chat buttonsMultiple chat apps (WhatsApp, Facebook Messenger, etc.) EAZE WhatsApp ButtonWhatsApp-centric | ||
| Target Merchant | Businesses wanting wide platform support for chat | Businesses primarily using WhatsApp |
Target Merchant Chaty: WhatsApp & Chat buttonsBusinesses wanting wide platform support for chat EAZE WhatsApp ButtonBusinesses primarily using WhatsApp | ||
| Customization | Customizable widget (font, color, position, icons) | Undisclosed (but likely exists) |
Customization Chaty: WhatsApp & Chat buttonsCustomizable widget (font, color, position, icons) EAZE WhatsApp ButtonUndisclosed (but likely exists) | ||
| Tracking | Google Analytics integration | Undisclosed (assumed, but not explicit) |
Tracking Chaty: WhatsApp & Chat buttonsGoogle Analytics integration EAZE WhatsApp ButtonUndisclosed (assumed, but not explicit) | ||
| Accessibility Features | Call Now button, click-to-call widget | Undisclosed |
Accessibility Features Chaty: WhatsApp & Chat buttonsCall Now button, click-to-call widget EAZE WhatsApp ButtonUndisclosed | ||
Our Verdict
For merchants seeking broad multi-channel chat support and detailed analytics, Chaty: WhatsApp & Chat buttons is the clear winner. Its extensive platform integrations and robust feature set, coupled with a perfect rating and higher review count, make it a powerful tool for maximizing customer engagement across various channels. However, if a business primarily relies on WhatsApp and requires a simple, dedicated solution focused on that platform, EAZE WhatsApp Button could be sufficient. The slight rating difference and fewer reviews should be considered, but it might offer a more streamlined experience for WhatsApp-centric communication.
Common Questions
Which app offers more chat platform integrations?
Chaty: WhatsApp & Chat buttons supports over 20 chat platforms, including WhatsApp, Facebook Messenger, Viber, Telegram, Instagram, and more. EAZE WhatsApp Button focuses primarily on WhatsApp integration.
Which app has a higher rating?
Chaty: WhatsApp & Chat buttons has a rating of 5/5, while EAZE WhatsApp Button has a rating of 4.6/5.
Does Chaty offer analytics tracking?
Yes, Chaty integrates with Google Analytics to track and analyze customer interactions with the chat button.
Is Chaty more suitable for businesses seeking a wide reach?
Yes, Chaty is designed for businesses that want to connect with customers on multiple chat platforms, offering more options than EAZE.
Which app includes accessibility features?
Chaty includes accessibility features such as a Call Now button and click-to-call widget. The features for EAZE are not listed.
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