Chaty: WhatsApp & Chat buttons vs Extendons Whatsapp Integrationfor Shopify (2026)
Both Chaty: WhatsApp & Chat buttons and Extendons Whatsapp Integration aim to improve customer communication through chat functionalities. Chaty positions itself as an all-in-one chat solution, offering a wide array of communication channels beyond just WhatsApp, including Facebook Messenger, Viber, Line, Telegram, Instagram, SMS, email, and even a click-to-call widget. It emphasizes increased sales conversions, lead generation, and improved customer support. Extendons, with fewer reviews, likely focuses more specifically on WhatsApp integration. The key difference lies in the breadth of communication channels offered; Chaty provides a multi-channel approach, while Extendons appears to offer a more focused WhatsApp integration.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Extendons Whatsapp Integration
26 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Extendons Whatsapp Integration5/5 | ||
| Reviews | 182 | 26 |
Reviews Chaty: WhatsApp & Chat buttons182 Extendons Whatsapp Integration26 | ||
| Number of Chat Channels | 20+ | Primarily WhatsApp |
Number of Chat Channels Chaty: WhatsApp & Chat buttons20+ Extendons Whatsapp IntegrationPrimarily WhatsApp | ||
| Focus | Multi-channel chat & support | WhatsApp Integration |
Focus Chaty: WhatsApp & Chat buttonsMulti-channel chat & support Extendons Whatsapp IntegrationWhatsApp Integration | ||
| Customization | Widget customization, font, color, icons, preset messages | Likely focused on WhatsApp specific customization (unspecified) |
Customization Chaty: WhatsApp & Chat buttonsWidget customization, font, color, icons, preset messages Extendons Whatsapp IntegrationLikely focused on WhatsApp specific customization (unspecified) | ||
| Analytics | Google Analytics integration | Unspecified |
Analytics Chaty: WhatsApp & Chat buttonsGoogle Analytics integration Extendons Whatsapp IntegrationUnspecified | ||
| Accessibility | Click to call widget | Unspecified |
Accessibility Chaty: WhatsApp & Chat buttonsClick to call widget Extendons Whatsapp IntegrationUnspecified | ||
| Target Audience | Businesses seeking comprehensive customer communication | Businesses primarily using WhatsApp for customer interaction |
Target Audience Chaty: WhatsApp & Chat buttonsBusinesses seeking comprehensive customer communication Extendons Whatsapp IntegrationBusinesses primarily using WhatsApp for customer interaction | ||
| Value Proposition | Increase sales, generate leads, improve client support | Streamline WhatsApp communication |
Value Proposition Chaty: WhatsApp & Chat buttonsIncrease sales, generate leads, improve client support Extendons Whatsapp IntegrationStreamline WhatsApp communication | ||
Our Verdict
For merchants seeking a broad, multi-channel approach to customer communication and support, Chaty: WhatsApp & Chat buttons appears to be the stronger option due to its wider range of supported chat apps and features like Google Analytics integration and click-to-call functionality. Its higher number of reviews suggests broader adoption and potentially more comprehensive feature sets. However, if a merchant's primary focus is solely on optimizing their WhatsApp communication channel, and they don't need the extensive options offered by Chaty, Extendons Whatsapp Integration may be a suitable, potentially simpler, solution.
Common Questions
Which app offers more diverse communication channels?
Chaty: WhatsApp & Chat buttons offers a significantly wider range of communication channels, including WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, SMS, and a click-to-call widget, compared to Extendons Whatsapp Integration, which primarily focuses on WhatsApp.
Which app provides analytics and tracking capabilities?
Chaty: WhatsApp & Chat buttons integrates with Google Analytics, allowing merchants to track and analyze customer interactions with their chat button. Information on analytics capabilities for Extendons Whatsapp Integration is not provided.
Which app is better for businesses that want to offer a call button for accessibility?
Chaty: WhatsApp & Chat buttons offers a 'Call Now' button and click-to-call widget for accessibility, which is not mentioned as a feature of Extendons Whatsapp Integration.
Which app is easier to set up for a basic WhatsApp integration?
While both apps have high ratings, Extendons Whatsapp Integration might offer a simpler setup process for merchants only interested in integrating WhatsApp, as it has a narrower focus than Chaty's multi-channel approach. However, this depends on the specific implementation details of Extendons, which are not fully available.
Which app is more likely to have more comprehensive customer support, given the review numbers?
Chaty: WhatsApp & Chat buttons, with 182 reviews, is more likely to have a larger user base and, consequently, potentially more comprehensive documentation and customer support resources than Extendons Whatsapp Integration, which has 26 reviews.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store