Chaty: WhatsApp & Chat buttons vs Floatify: Social & CTA Buttonsfor Shopify (2026)
Both Chaty: WhatsApp & Chat buttons and Floatify: Social & CTA Buttons offer Shopify merchants ways to improve customer engagement through floating chat and social buttons. Chaty positions itself as an all-in-one chat solution, supporting a wider range of messaging apps (20+) including WhatsApp, Facebook Messenger, and less common platforms like Viber, Line, and Telegram, alongside SMS, email, and even TikTok. It leans heavily into direct customer interaction via multiple channels, focusing on closing sales through chat. Floatify, on the other hand, focuses more broadly on improving the store's appearance and overall customer experience through a suite of floating buttons, including call, cart, email, and social media links, with WhatsApp live chat as one component. It targets merchants looking to offer a more comprehensive and streamlined customer journey, prioritizing ease of access and visual appeal. The core difference lies in their feature breadth. Chaty is deeply invested in chat functionalities and integrations. Floatify encompasses a broader set of call-to-action buttons beyond just chat, aiming for an improved store interface. Chaty's strength is its extensive chat platform support and lead generation focus, while Floatify emphasizes store enhancement and quick customer support access. Considering the categories they share (Design elements, Badges and icons), both aim to improve the look and feel, but with different implementation strategies and target outcomes.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Floatify: Social & CTA Buttons
68 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Floatify: Social & CTA Buttons
Floating buttons: Phone, Chat, SMS, Whatsapp live chat. 1 click for better experience on your store!
Key Features
- Easily customize button, group buttons, optimize button display on all devices
- Various types of buttons: call button, add to cart button, social button...
- Offer an eye-catching designed button: Attract clients to reach and place orders
- WhatsApp live chat: enhanced satisfaction and increased sales
- Simple and easy to install, with no coding, 1 minute to go live.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Floatify: Social & CTA Buttons5/5 | ||
| Reviews | 182 | 68 |
Reviews Chaty: WhatsApp & Chat buttons182 Floatify: Social & CTA Buttons68 | ||
| Number of Chat Platforms | 20+ | Primarily WhatsApp, plus social media links |
Number of Chat Platforms Chaty: WhatsApp & Chat buttons20+ Floatify: Social & CTA ButtonsPrimarily WhatsApp, plus social media links | ||
| Primary Focus | Chat-based Customer Engagement and Sales | Overall Store Experience and CTA Buttons |
Primary Focus Chaty: WhatsApp & Chat buttonsChat-based Customer Engagement and Sales Floatify: Social & CTA ButtonsOverall Store Experience and CTA Buttons | ||
| Ease of Use Claim | Customizable chat widget; Google Analytics integration | Simple installation; no coding required |
Ease of Use Claim Chaty: WhatsApp & Chat buttonsCustomizable chat widget; Google Analytics integration Floatify: Social & CTA ButtonsSimple installation; no coding required | ||
| Additional Buttons/Features | Contact form, phone button, preset messages, triggers & targeting | Add to cart button, social media buttons, back to top button |
Additional Buttons/Features Chaty: WhatsApp & Chat buttonsContact form, phone button, preset messages, triggers & targeting Floatify: Social & CTA ButtonsAdd to cart button, social media buttons, back to top button | ||
| Target Merchant Type | Merchants prioritizing multi-channel customer interaction and sales through various chat apps. | Merchants prioritizing a visually appealing storefront with easy access to support and key actions. |
Target Merchant Type Chaty: WhatsApp & Chat buttonsMerchants prioritizing multi-channel customer interaction and sales through various chat apps. Floatify: Social & CTA ButtonsMerchants prioritizing a visually appealing storefront with easy access to support and key actions. | ||
Our Verdict
For merchants whose strategy heavily relies on direct customer communication via multiple chat platforms to close sales and generate leads, Chaty is the better choice. Its extensive chat integration and customization options will be more valuable. It excels at providing customers with their preferred communication method and tracking interactions.
Floatify is more suited for merchants seeking to improve the overall shopping experience by providing easy access to various call-to-actions and enhancing the store's visual appeal. If a simple and quick setup, focused on a broader range of actions beyond chat is desired, Floatify is the more suitable option. It offers a quicker solution for adding common navigation and contact elements without extensive chat management features.
Common Questions
Which app supports a wider range of messaging platforms?
Chaty supports over 20 messaging platforms, including WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, and more. Floatify primarily focuses on WhatsApp live chat alongside general social media links.
Which app is easier to install and set up?
Floatify claims a simpler installation process with no coding required, allowing for quick deployment (1 minute to go live). Chaty also offers customization, but its emphasis on a variety of integrations might require more configuration.
Which app is better for increasing sales via direct chat?
Chaty is likely better for increasing sales via direct chat due to its dedicated focus on chat-based communication, preset messages and its lead generation focus.
Which app is better for improving the overall customer experience on my Shopify store?
Floatify's broader focus on improving the store's appearance and customer experience using different CTA buttons makes it the better option for this task. With buttons like the add to cart button, back to top button, and the social media button, it allows for easier access to other important aspects of the store than just chat.
Which app provides customer interaction tracking and analytics?
Chaty offers customer interaction tracking via Google Analytics, allowing merchants to analyze customer interactions with their chat button and campaigns. Floatify does not explicitly mention analytics.
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