Chaty: WhatsApp & Chat buttons vs Invints Trust Badges & Iconsfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Invints Trust Badges & Icons serve distinctly different purposes for Shopify merchants. Chaty is a comprehensive customer engagement tool, primarily focused on facilitating communication through various messaging platforms. It allows customers to connect with businesses via WhatsApp, Facebook Messenger, and many other channels. Conversely, Invints Trust Badges & Icons focuses on building trust and credibility by displaying badges and icons on a store, enhancing the perception of security and reliability. The primary difference lies in their functionality. Chaty enhances communication by providing a multitude of chat options, allowing for instant interaction and customer support. This is evidenced by its headline: "Chat on 20+ chat buttons". Invints, on the other hand, seeks to improve perceived trustworthiness through visual cues. One app seeks active customer engagement, while the other aims for passive trust-building through design elements. Choosing between the two depends heavily on a merchant's specific priorities and business needs.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Invints Trust Badges & Icons
21 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Feature Comparison
| Rating | 5/5 | 3.9/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Invints Trust Badges & Icons3.9/5 | ||
| Reviews | 182 | 21 |
Reviews Chaty: WhatsApp & Chat buttons182 Invints Trust Badges & Icons21 | ||
| Primary Function | Customer Communication & Support | Trust Building via Badges/Icons |
Primary Function Chaty: WhatsApp & Chat buttonsCustomer Communication & Support Invints Trust Badges & IconsTrust Building via Badges/Icons | ||
| Key Features | Multiple chat integrations (WhatsApp, Facebook Messenger, etc.), Customization, Analytics | Badges and Icons for trust and security (feature implied) |
Key Features Chaty: WhatsApp & Chat buttonsMultiple chat integrations (WhatsApp, Facebook Messenger, etc.), Customization, Analytics Invints Trust Badges & IconsBadges and Icons for trust and security (feature implied) | ||
| Target Merchant | Businesses prioritizing immediate customer support and sales conversions via chat | Businesses prioritizing perceived security and trust for customer confidence |
Target Merchant Chaty: WhatsApp & Chat buttonsBusinesses prioritizing immediate customer support and sales conversions via chat Invints Trust Badges & IconsBusinesses prioritizing perceived security and trust for customer confidence | ||
| Value Proposition | Increase sales conversions and improve customer support | Improve conversion rate by increasing customer trust |
Value Proposition Chaty: WhatsApp & Chat buttonsIncrease sales conversions and improve customer support Invints Trust Badges & IconsImprove conversion rate by increasing customer trust | ||
| Ease of Use | Customization of chat widget is explicitly mentioned | Implied ease of use as it is an Icon/Badge app |
Ease of Use Chaty: WhatsApp & Chat buttonsCustomization of chat widget is explicitly mentioned Invints Trust Badges & IconsImplied ease of use as it is an Icon/Badge app | ||
| Communication Channels | WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, SMS, Email, etc. | N/A |
Communication Channels Chaty: WhatsApp & Chat buttonsWhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, SMS, Email, etc. Invints Trust Badges & IconsN/A | ||
Our Verdict
For Shopify merchants seeking to proactively engage with customers, drive sales through real-time conversations, and offer immediate support across multiple platforms, Chaty: WhatsApp & Chat buttons is the superior choice. Its high rating and numerous reviews suggest a positive user experience. However, if the primary goal is to bolster customer trust and improve conversion rates through visual cues of security and reliability, Invints Trust Badges & Icons might be considered, though the lower rating and fewer reviews should be taken into account. Ultimately, Chaty addresses active engagement, while Invints addresses passive trust.
Common Questions
Which app is better for driving sales directly through conversations?
Chaty: WhatsApp & Chat buttons, because its features are explicitly designed to facilitate real-time communication with potential customers on a variety of chat platforms.
Which app is better for establishing trust and security on my Shopify store?
Invints Trust Badges & Icons is specifically designed for that purpose, although Chaty can also build trust through responsive communication.
Does Chaty integrate with Google Analytics?
Yes, Chaty allows you to track and analyze customer interactions with your chat button via Google Analytics.
Can I customize the appearance of Chaty's chat widget?
Yes, Chaty allows you to customize the chat widget's font, color, position, icons, & preset welcome messages.
Which app should I choose if I want customers to be able to easily contact me through WhatsApp?
Chaty: WhatsApp & Chat buttons is the clear choice, as it focuses on facilitating communication through WhatsApp and other messaging apps.
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