Chaty: WhatsApp & Chat buttons vs Lably—Product Labels & Badgesfor Shopify (2026)

Chaty: WhatsApp & Chat buttons and Lably—Product Labels & Badges cater to distinct needs within a Shopify store. Chaty focuses on enhancing customer communication by offering a wide array of chat options, from WhatsApp and Facebook Messenger to SMS and phone calls, aiming to increase sales and improve customer support. Lably, on the other hand, is geared towards visual merchandising, enabling merchants to create attention-grabbing product labels and badges to highlight promotions, special offers, or product characteristics, ultimately driving conversions through visual cues. While both apps share the 'Design elements' and 'Badges and icons' categories, their functionalities are vastly different. Chaty seeks to provide real-time or asynchronous communication channels, improving customer engagement and lead generation through accessible chat options. Lably is concerned with visual marketing, attracting customer attention to specific products and promotions through attractive and customizable labels. The choice between the two depends entirely on whether a merchant prioritizes direct communication and customer service or visual merchandising and product highlighting.

Chaty: WhatsApp & Chat buttons and Lably—Product Labels & Badges cater to distinct needs within a Shopify store. Chaty focuses on enhancing customer communication by offering a wide array of chat options, from WhatsApp and Facebook Messenger to SMS and phone calls, aiming to increase sales and improve customer support. Lably, on the other hand, is geared towards visual merchandising, enabling merchants to create attention-grabbing product labels and badges to highlight promotions, special offers, or product characteristics, ultimately driving conversions through visual cues. While both apps share the 'Design elements' and 'Badges and icons' categories, their functionalities are vastly different. Chaty seeks to provide real-time or asynchronous communication channels, improving customer engagement and lead generation through accessible chat options. Lably is concerned with visual marketing, attracting customer attention to specific products and promotions through attractive and customizable labels. The choice between the two depends entirely on whether a merchant prioritizes direct communication and customer service or visual merchandising and product highlighting.