Chaty: WhatsApp & Chat buttons vs Livo: Scarcity Visitor Counterfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Livo: Scarcity Visitor Counter serve fundamentally different purposes for Shopify merchants. Chaty focuses on enhancing customer communication and support by offering a centralized chat widget with multiple messaging app integrations. Its strength lies in its comprehensive support for various chat platforms, aiming to improve sales conversions and lead generation through direct communication. Livo, on the other hand, concentrates on leveraging social proof and scarcity to drive immediate sales. By displaying a real-time visitor counter on product pages, Livo creates a sense of urgency and trust, primarily targeting customers who are hesitant to make a purchase. Chaty is suited for merchants looking to improve customer engagement and provide instant support, while Livo is ideal for those who want to increase conversion rates by leveraging scarcity and social proof.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Livo: Scarcity Visitor Counter
21 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Livo: Scarcity Visitor Counter
Increase Scarcity, social proof & trust by showing a live visitors counter in your products pages
Key Features
- Show real-time product interest to build trust, urgency, and buyer confidence.
- Show the counter only after X views to ensure impact and avoid weak social proof
- Fully customized text, position, and styles to match your store's brand identity
- Set custom time frames to reflect recent traffic and maximize social proof
- Boost conversions with social proof during Valentine's day season holiday sale
Feature Comparison
| Rating | 5/5 | 4.8/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Livo: Scarcity Visitor Counter4.8/5 | ||
| Reviews | 182 | 21 |
Reviews Chaty: WhatsApp & Chat buttons182 Livo: Scarcity Visitor Counter21 | ||
| Primary Function | Customer Communication & Support | Scarcity & Social Proof |
Primary Function Chaty: WhatsApp & Chat buttonsCustomer Communication & Support Livo: Scarcity Visitor CounterScarcity & Social Proof | ||
| Key Feature 1 | Multi-channel Chat Support (WhatsApp, Messenger, etc.) | Real-time Visitor Counter |
Key Feature 1 Chaty: WhatsApp & Chat buttonsMulti-channel Chat Support (WhatsApp, Messenger, etc.) Livo: Scarcity Visitor CounterReal-time Visitor Counter | ||
| Key Feature 2 | Customizable Chat Widget | Customizable Counter Design & Positioning |
Key Feature 2 Chaty: WhatsApp & Chat buttonsCustomizable Chat Widget Livo: Scarcity Visitor CounterCustomizable Counter Design & Positioning | ||
| Target Merchant | Businesses prioritizing customer engagement & sales through direct communication | Businesses focused on increasing conversion rates via urgency and social proof |
Target Merchant Chaty: WhatsApp & Chat buttonsBusinesses prioritizing customer engagement & sales through direct communication Livo: Scarcity Visitor CounterBusinesses focused on increasing conversion rates via urgency and social proof | ||
| Ease of Use | Assumed to be easy with customization options | No code required |
Ease of Use Chaty: WhatsApp & Chat buttonsAssumed to be easy with customization options Livo: Scarcity Visitor CounterNo code required | ||
| Value Proposition | Improve sales, leads, & customer support via live chat | Increase conversions by building trust and creating a sense of scarcity |
Value Proposition Chaty: WhatsApp & Chat buttonsImprove sales, leads, & customer support via live chat Livo: Scarcity Visitor CounterIncrease conversions by building trust and creating a sense of scarcity | ||
Our Verdict
If your primary goal is to improve customer communication, provide instant support, and be accessible through various messaging platforms, Chaty: WhatsApp & Chat buttons is the clear choice. The ability to integrate with multiple chat apps like WhatsApp, Facebook Messenger, and Telegram, along with customization options, makes it ideal for businesses that prioritize customer engagement. However, if your focus is solely on boosting conversion rates by leveraging social proof and creating a sense of urgency, Livo: Scarcity Visitor Counter is the better option. Its real-time visitor counter and customizable design can effectively drive immediate sales, particularly for stores with products that benefit from perceived scarcity. While Chaty has a slightly better rating and significantly more reviews, the best app depends entirely on your specific business needs and objectives.
Common Questions
Which app is better for increasing sales?
Both apps aim to increase sales, but through different strategies. Chaty does it by facilitating direct communication with customers, while Livo uses scarcity and social proof. The best choice depends on your target audience and sales approach.
Is one app easier to set up than the other?
Livo explicitly mentions "no code required," suggesting ease of setup. Chaty's setup likely involves configuring various chat integrations, which might require more technical knowledge, though is assumed to be relatively user-friendly given it's rating.
Can I customize the appearance of both apps?
Yes, both apps offer customization options. Chaty allows you to customize the chat widget's font, color, position, and icons. Livo allows you to customize the text, position, and styles of the visitor counter.
Which app is better for small businesses?
Both apps can be beneficial for small businesses. Livo can provide an immediate boost in conversions with minimal effort, while Chaty can help build customer relationships and loyalty.
Does one app integrate with Google Analytics?
Chaty explicitly states integration with Google Analytics for tracking and analyzing customer interactions. Livo does not mention Google Analytics integration in the provided information.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store