Chaty: WhatsApp & Chat buttons vs NU: New Arrivals Automationfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and NU: New Arrivals Automation both reside in the 'Badges and icons' category on Shopify, but their functionalities and target audiences are drastically different. Chaty focuses on providing a comprehensive chat widget solution, enabling merchants to connect with customers through various messaging platforms like WhatsApp, Facebook Messenger, and more. It aims to enhance customer support, generate leads, and boost sales conversions through accessible and customizable communication channels. On the other hand, NU: New Arrivals Automation, based on its name, likely focuses on automating the process of showcasing new product arrivals, but with zero reviews and no detailed description, its precise function remains unclear. The major difference lies in the core problem they solve: Chaty facilitates real-time customer interaction, while NU supposedly handles product presentation automation.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
NU: New Arrivals Automation
0 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Feature Comparison
| Rating | 5/5 | 0/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 NU: New Arrivals Automation0/5 | ||
| Reviews | 182 | 0 |
Reviews Chaty: WhatsApp & Chat buttons182 NU: New Arrivals Automation0 | ||
| Core Functionality | Customer Communication & Live Chat | Likely New Product Automation (unconfirmed) |
Core Functionality Chaty: WhatsApp & Chat buttonsCustomer Communication & Live Chat NU: New Arrivals AutomationLikely New Product Automation (unconfirmed) | ||
| Key Features | Multi-channel chat support, customizable widget, analytics tracking | Unknown (based on name - likely automation of new product display) |
Key Features Chaty: WhatsApp & Chat buttonsMulti-channel chat support, customizable widget, analytics tracking NU: New Arrivals AutomationUnknown (based on name - likely automation of new product display) | ||
| Target Merchant Type | Businesses seeking to improve customer support, generate leads, and increase sales via live chat | Potentially businesses seeking to automate the showcasing of new arrivals (unconfirmed) |
Target Merchant Type Chaty: WhatsApp & Chat buttonsBusinesses seeking to improve customer support, generate leads, and increase sales via live chat NU: New Arrivals AutomationPotentially businesses seeking to automate the showcasing of new arrivals (unconfirmed) | ||
| Ease of Use (based on reviews) | Likely high (based on 5/5 rating and number of reviews) | Unknown (no reviews available) |
Ease of Use (based on reviews) Chaty: WhatsApp & Chat buttonsLikely high (based on 5/5 rating and number of reviews) NU: New Arrivals AutomationUnknown (no reviews available) | ||
| Value Proposition | Improved customer engagement, increased sales conversions, lead generation | Potentially automated new product promotion (unconfirmed) |
Value Proposition Chaty: WhatsApp & Chat buttonsImproved customer engagement, increased sales conversions, lead generation NU: New Arrivals AutomationPotentially automated new product promotion (unconfirmed) | ||
| Customization Options | Font, color, position, icons, preset welcome messages | Unknown |
Customization Options Chaty: WhatsApp & Chat buttonsFont, color, position, icons, preset welcome messages NU: New Arrivals AutomationUnknown | ||
Our Verdict
Based on the available data, Chaty: WhatsApp & Chat buttons appears to be the stronger choice for merchants looking to improve customer engagement and sales through a comprehensive chat solution. Its high rating and numerous positive reviews suggest it delivers on its promises. NU: New Arrivals Automation, with its lack of reviews and unclear functionality, presents a significant risk. It's impossible to recommend NU without further information. If a merchant needs help with customer communication via chat in 2026, Chaty seems like a reasonable first option to explore. NU needs significantly more validation to be considered a viable option.
Common Questions
Which app is easier to set up and use?
Based on its high rating and positive reviews, Chaty is likely easier to set up and use than NU: New Arrivals Automation. NU has no reviews, making it impossible to gauge its ease of use.
Which app offers better customer support?
Chaty directly facilitates customer support by providing a platform for live chat with customers through various messaging apps. NU's support capabilities are unknown based on the provided data.
Which app is more likely to increase sales?
Chaty explicitly aims to increase sales conversions through its chat features, making it more likely to directly impact sales. NU's potential impact on sales is unclear.
Are there any red flags with either app?
The main red flag is NU: New Arrivals Automation's lack of any reviews. This makes it difficult to assess its reliability, effectiveness, and overall value. Chaty has a strong positive reputation based on its rating and reviews.
Which app provides more value for money?
Without knowing the pricing structures of either app, it's difficult to definitively say which provides more value. However, given Chaty's proven features and positive feedback, it's more likely to provide tangible value compared to NU: New Arrivals Automation, which has no reviews or clear functionality.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store