Chaty: WhatsApp & Chat buttons vs Robo Calls ‑ Pakistanfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Robo Calls - Pakistan are both highly rated apps on the Shopify app store (5/5), but they cater to vastly different needs and target audiences. Chaty focuses on providing a multi-channel customer communication platform through various chat applications, aiming to improve sales conversions, lead generation, and customer support. Robo Calls - Pakistan, on the other hand, is specifically designed for merchants in Pakistan dealing with Cash on Delivery (COD) orders. It aims to reduce bogus orders and shipment returns by automating order confirmation calls in Urdu or English. Chaty's strength lies in its broad applicability to various regions and business types, offering a comprehensive solution for engaging with customers through their preferred communication channels. Robo Calls - Pakistan excels in a very niche market, providing a specialized solution for a specific logistical challenge faced by Pakistani e-commerce businesses. The primary difference is that Chaty is a broad-spectrum customer engagement tool, while Robo Calls - Pakistan is a highly focused solution for COD order confirmation in a specific geographic location.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Robo Calls ‑ Pakistan
49 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Robo Calls ‑ Pakistan
Send automated order confirmation calls in urdu or english to any Mobile number in Pakistan.
Key Features
- Send automated order confirmation calls to your customers in Pakistan
- Store owners can send recorded order verification voice calls in urdu or english
- Reduce order return ratio and save your valuable time for unnecessary shipments
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Robo Calls ‑ Pakistan5/5 | ||
| Reviews | 182 | 49 |
Reviews Chaty: WhatsApp & Chat buttons182 Robo Calls ‑ Pakistan49 | ||
| Primary Function | Multi-channel Customer Chat | Automated Order Confirmation Calls (Pakistan) |
Primary Function Chaty: WhatsApp & Chat buttonsMulti-channel Customer Chat Robo Calls ‑ PakistanAutomated Order Confirmation Calls (Pakistan) | ||
| Target Region | Global | Pakistan |
Target Region Chaty: WhatsApp & Chat buttonsGlobal Robo Calls ‑ PakistanPakistan | ||
| Communication Channels | WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, SMS, Email, etc. | Automated Voice Calls (Urdu/English) |
Communication Channels Chaty: WhatsApp & Chat buttonsWhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, SMS, Email, etc. Robo Calls ‑ PakistanAutomated Voice Calls (Urdu/English) | ||
| Key Benefit | Increased Sales, Lead Generation, Improved Support | Reduced Bogus Orders, Lower Shipment Returns |
Key Benefit Chaty: WhatsApp & Chat buttonsIncreased Sales, Lead Generation, Improved Support Robo Calls ‑ PakistanReduced Bogus Orders, Lower Shipment Returns | ||
| Customization | Highly Customizable Chat Widget | Language Choice (Urdu/English) |
Customization Chaty: WhatsApp & Chat buttonsHighly Customizable Chat Widget Robo Calls ‑ PakistanLanguage Choice (Urdu/English) | ||
| Pricing Model | Not Specified | Not Specified |
Pricing Model Chaty: WhatsApp & Chat buttonsNot Specified Robo Calls ‑ PakistanNot Specified | ||
Our Verdict
The choice between Chaty: WhatsApp & Chat buttons and Robo Calls - Pakistan depends entirely on the merchant's specific needs and geographic location. For merchants seeking a comprehensive solution for customer engagement across multiple chat platforms globally, Chaty is the clear choice. Its versatility and customization options make it suitable for a wide range of businesses. However, if a merchant operates in Pakistan and struggles with high COD order return rates, Robo Calls - Pakistan offers a targeted solution that can significantly reduce losses. It's designed to address a specific problem within a specific market, making it invaluable for those merchants.
Common Questions
Can I use both Chaty and Robo Calls - Pakistan together?
Potentially, but there may be overlap. Chaty handles general communication, while Robo Calls focuses solely on COD order confirmation in Pakistan. Using both might be redundant and potentially confusing for customers if they receive both a chat message and a phone call for the same order.
Is Chaty suitable for businesses that primarily use phone calls for customer support?
Chaty offers a 'Call Now' button and click-to-call widget, making it suitable for businesses that want to offer phone support alongside other chat options. However, it's primarily designed as a chat-centric platform.
Does Robo Calls - Pakistan integrate with other communication channels, like WhatsApp?
Based on the provided information, Robo Calls - Pakistan focuses solely on automated voice calls. It does not appear to offer integration with other chat applications like WhatsApp.
What analytics and reporting features does each app offer?
Chaty offers Google Analytics integration to track and analyze customer interactions with the chat button. Robo Calls - Pakistan tracks customer responses (confirm, cancel, callback) and adds order tags based on those responses. It is unknown what further analytics are offered.
Are these apps easy to set up and use?
Both apps have high ratings, suggesting user satisfaction. However, Chaty, with its broader feature set, might require more configuration than Robo Calls - Pakistan, which is focused on a single task. Ultimately, ease of use is subjective and depends on the user's technical expertise.
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