Chaty: WhatsApp & Chat buttons vs RT: Smooth Scroll To Topfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and RT: Smooth Scroll To Top are both Shopify apps in the 'Design elements' category, but they address fundamentally different needs. Chaty aims to enhance customer communication and conversions by providing a multi-channel chat widget integrated with popular messaging apps. It targets merchants who want to provide instant support, generate leads, and close sales through readily available communication channels. RT: Smooth Scroll To Top, on the other hand, focuses on improving website navigation and user experience, particularly for stores with long content pages. The primary difference lies in their functionality and target audience. Chaty directly impacts sales and customer service by offering a wide array of communication channels, while RT: Smooth Scroll To Top enhances usability by allowing users to quickly navigate back to the top of the page. Chaty boasts a more substantial number of reviews, suggesting broader adoption or a longer presence in the Shopify app store. Both apps share a perfect 5/5 rating, indicating user satisfaction, though the sample size differs significantly.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
RT: Smooth Scroll To Top
30 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
RT: Smooth Scroll To Top
A button allows the user to quickly return to the top of the page without making too much effort.
Key Features
- Add a Scroll To Top button to your store in just one click!
- Help visitors navigate your store with a scroll progress bar
- Fully customize the button's color, shape, size, position, and much more
- The button is shown only when scrolling up and down is possible
- Allow customers to easily browse long pages and increase sales and conversions!
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 RT: Smooth Scroll To Top5/5 | ||
| Reviews | 182 | 30 |
Reviews Chaty: WhatsApp & Chat buttons182 RT: Smooth Scroll To Top30 | ||
| Primary Function | Multi-channel chat widget for customer communication | Scroll-to-top button for improved navigation |
Primary Function Chaty: WhatsApp & Chat buttonsMulti-channel chat widget for customer communication RT: Smooth Scroll To TopScroll-to-top button for improved navigation | ||
| Target Merchant | Merchants seeking to enhance customer support, generate leads, and increase sales through live chat | Merchants with long content pages who want to improve user experience and site navigation |
Target Merchant Chaty: WhatsApp & Chat buttonsMerchants seeking to enhance customer support, generate leads, and increase sales through live chat RT: Smooth Scroll To TopMerchants with long content pages who want to improve user experience and site navigation | ||
| Key Feature Differentiation | Integration with 20+ chat apps (WhatsApp, Facebook Messenger, etc.) | One-click addition of a customizable scroll-to-top button |
Key Feature Differentiation Chaty: WhatsApp & Chat buttonsIntegration with 20+ chat apps (WhatsApp, Facebook Messenger, etc.) RT: Smooth Scroll To TopOne-click addition of a customizable scroll-to-top button | ||
| Value Proposition | Increased sales conversions and improved customer support through direct communication | Improved user experience and easier navigation on long pages, potentially leading to increased engagement |
Value Proposition Chaty: WhatsApp & Chat buttonsIncreased sales conversions and improved customer support through direct communication RT: Smooth Scroll To TopImproved user experience and easier navigation on long pages, potentially leading to increased engagement | ||
| Ease of Use | Likely more complex setup due to multiple integrations | Potentially easier setup with one-click installation |
Ease of Use Chaty: WhatsApp & Chat buttonsLikely more complex setup due to multiple integrations RT: Smooth Scroll To TopPotentially easier setup with one-click installation | ||
Our Verdict
For merchants prioritizing direct customer engagement, lead generation, and increased sales through various chat platforms, Chaty: WhatsApp & Chat buttons is the clear choice. Its comprehensive integration with multiple messaging apps and customization options provide a powerful tool for customer interaction. Conversely, if a merchant's primary concern is to enhance website navigation, especially on pages with extensive content, and provide a smoother user experience, RT: Smooth Scroll To Top is the more suitable option. It's a simple yet effective tool for improving usability, particularly if the current theme lacks this functionality. A store that requires strong customer interaction should opt for Chaty, while stores with lots of content to scroll through may benefit more from RT.
Common Questions
Which app is better for increasing sales conversions?
Chaty: WhatsApp & Chat buttons is designed to increase sales conversions by enabling customers to reach out directly for assistance, thus shortening the sales cycle.
Which app is simpler to implement?
RT: Smooth Scroll To Top appears to be simpler to implement due to its focus on a single, straightforward feature: adding a scroll-to-top button. Chaty involves integrating multiple chat platforms, potentially requiring more configuration.
Which app is better for stores with lots of text and images on each page?
RT: Smooth Scroll To Top is specifically designed for stores with long pages. It will allow customers to navigate back to the top of the page quickly, whereas Chaty focuses more on providing quick chat customer support.
Do both apps require technical expertise to install and configure?
While both apps are designed for ease of use, Chaty might require a slightly steeper learning curve due to the need to configure integrations with multiple chat platforms. RT: Smooth Scroll To Top, being a single-feature app, is likely more straightforward to set up.
If my theme already has a scroll-to-top function, do I need RT: Smooth Scroll To Top?
No, if your theme already includes a functional scroll-to-top button, RT: Smooth Scroll To Top would be redundant. The app is intended for themes lacking this feature.
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