Chaty: WhatsApp & Chat buttons vs Section Star: Theme Sectionsfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Section Star: Theme Sections both boast perfect 5/5 ratings, but cater to fundamentally different needs within the Shopify ecosystem. Chaty focuses on enhancing customer communication and support through a unified chat interface, aggregating various messaging platforms into a single widget. This positions it as a customer service and sales conversion tool. Section Star, on the other hand, is geared towards improving the visual appeal and functionality of a store's theme by offering pre-designed, customizable sections. The primary difference lies in their core functionalities. Chaty is about connecting with customers via their preferred communication channels (WhatsApp, Facebook Messenger, etc.), emphasizing accessibility and immediate engagement. Section Star centers on design and aesthetics, providing ready-made theme sections that merchants can quickly integrate without coding. One boosts customer engagement, the other enhances visual presentation and potentially conversion through design. While both contribute to increased sales, their approaches are distinct.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Section Star: Theme Sections
76 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Section Star: Theme Sections
Elevate your theme design using ready-to-go sections. Quickly customize to make it your own!
Key Features
- Choose from our library of beautiful Sections.
- No coding needed. Simply select the section and hit publish.
- Make it your own with deep customizations for each section.
- Tested to meet rigorous speed and quality metrics.
- Talk directly with the developer for support!
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Section Star: Theme Sections5/5 | ||
| Reviews | 182 | 76 |
Reviews Chaty: WhatsApp & Chat buttons182 Section Star: Theme Sections76 | ||
| Core Functionality | Customer communication via chat apps | Theme enhancement using pre-built sections |
Core Functionality Chaty: WhatsApp & Chat buttonsCustomer communication via chat apps Section Star: Theme SectionsTheme enhancement using pre-built sections | ||
| Key Feature 1 | Integration with 20+ chat platforms (WhatsApp, Messenger, etc.) | Library of customizable theme sections |
Key Feature 1 Chaty: WhatsApp & Chat buttonsIntegration with 20+ chat platforms (WhatsApp, Messenger, etc.) Section Star: Theme SectionsLibrary of customizable theme sections | ||
| Target Merchant Type | Businesses prioritizing customer engagement and support | Businesses looking to improve theme design without coding |
Target Merchant Type Chaty: WhatsApp & Chat buttonsBusinesses prioritizing customer engagement and support Section Star: Theme SectionsBusinesses looking to improve theme design without coding | ||
| Ease of Use | Relatively easy setup, customizable chat widget | Designed for no-code implementation of theme sections |
Ease of Use Chaty: WhatsApp & Chat buttonsRelatively easy setup, customizable chat widget Section Star: Theme SectionsDesigned for no-code implementation of theme sections | ||
| Value Proposition | Increase sales conversions and improve customer support | Professionally designed theme sections to boost sales and captivate customers |
Value Proposition Chaty: WhatsApp & Chat buttonsIncrease sales conversions and improve customer support Section Star: Theme SectionsProfessionally designed theme sections to boost sales and captivate customers | ||
| Customization Focus | Customizing chat widget appearance and pre-set messages | Deep customizations for each theme section to match brand |
Customization Focus Chaty: WhatsApp & Chat buttonsCustomizing chat widget appearance and pre-set messages Section Star: Theme SectionsDeep customizations for each theme section to match brand | ||
Our Verdict
The choice between Chaty and Section Star depends entirely on the merchant's primary need. If the goal is to improve customer service and streamline communication across multiple platforms, Chaty is the clear winner. Its ability to integrate with numerous chat apps provides a convenient and accessible way for customers to connect with the business.
However, if the focus is on enhancing the visual appeal and functionality of the Shopify store's theme, Section Star is the better option. Its library of pre-designed sections allows merchants to quickly and easily add professional-looking elements without requiring coding expertise. While both aim to increase sales, Chaty does so through improved communication, while Section Star focuses on visual improvements that attract and engage customers. Section Star might be preferred for newer businesses or those lacking design resources.
Common Questions
Which app is better for increasing sales?
Both apps aim to increase sales, but through different means. Chaty improves customer engagement and conversion rates through direct communication, while Section Star focuses on enhancing the store's visual appeal, leading to increased customer interest and potential sales.
Which app requires coding knowledge?
Neither app is designed to require coding knowledge. Section Star explicitly states 'No coding needed,' and Chaty focuses on simple widget customization.
Which app offers more customization options?
Section Star likely offers deeper customization within the theme sections themselves, allowing for brand alignment and fine-tuning of each element. Chaty's customization is primarily focused on the appearance and behavior of the chat widget.
Which app is more focused on customer support?
Chaty is primarily focused on customer support by providing an easy way for customers to connect with the business through various chat platforms. Section Star has a support system according to its description, but that is primarily regarding implementation issues.
If I already have a well-designed theme, should I still consider Section Star?
If your theme already meets your design needs, Section Star may not be necessary. It's primarily beneficial for merchants seeking to upgrade their theme without hiring a designer. Chaty can still be useful, since theme design is often separate from communication.
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