Chaty: WhatsApp & Chat buttons vs SEOAnt ‑ Trust Badges & Iconfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and SEOAnt ‑ Trust Badges & Icon, while both falling under the 'Design elements, Badges and icons' Shopify categories, cater to vastly different needs. Chaty focuses on enhancing customer communication and support by offering a multi-channel chat widget, enabling merchants to engage with customers through popular messaging apps like WhatsApp, Facebook Messenger, and more. Its strength lies in facilitating real-time conversations and providing personalized support, making it ideal for merchants seeking to improve customer engagement and drive sales through direct interaction. SEOAnt, on the other hand, centers around building trust and credibility with customers. It simplifies the process of adding trust badges and payment icons to a store, aiming to reduce bounce rates and increase conversions by instilling confidence in shoppers. While both apps contribute to a better customer experience, Chaty is about proactive engagement, whereas SEOAnt is about passive assurance. One focuses on two-way communication and the other emphasizes establishing legitimacy.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
SEOAnt ‑ Trust Badges & Icon
540 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
SEOAnt ‑ Trust Badges & Icon
One-click creation of trust badges and payment badges to reduce bounce rates and boost your sales
Key Features
- One-click selection of favorite badges, no extra buttons and function pages
- Support Payment badges on mobile and customize icon size to fit any resolutions
- Build a foundation of trust and give customers a sense of security
- Boost sales with diverse shipping badges
- The badge's placement is customizable
Feature Comparison
| Rating | 5/5 | 4.9/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 SEOAnt ‑ Trust Badges & Icon4.9/5 | ||
| Reviews | 182 | 540 |
Reviews Chaty: WhatsApp & Chat buttons182 SEOAnt ‑ Trust Badges & Icon540 | ||
| Primary Function | Multi-channel Customer Chat | Trust Badge & Payment Icon Display |
Primary Function Chaty: WhatsApp & Chat buttonsMulti-channel Customer Chat SEOAnt ‑ Trust Badges & IconTrust Badge & Payment Icon Display | ||
| Key Feature: Customer Interaction | Real-time messaging via WhatsApp, Messenger, etc. | N/A - Focuses on static visual elements |
Key Feature: Customer Interaction Chaty: WhatsApp & Chat buttonsReal-time messaging via WhatsApp, Messenger, etc. SEOAnt ‑ Trust Badges & IconN/A - Focuses on static visual elements | ||
| Key Feature: Sales Boost | Direct sales conversations | Indirect sales boost through trust & reduced bounce rates |
Key Feature: Sales Boost Chaty: WhatsApp & Chat buttonsDirect sales conversations SEOAnt ‑ Trust Badges & IconIndirect sales boost through trust & reduced bounce rates | ||
| Target Merchant | Businesses prioritizing customer support and direct engagement | Businesses aiming to enhance credibility and reduce customer anxiety |
Target Merchant Chaty: WhatsApp & Chat buttonsBusinesses prioritizing customer support and direct engagement SEOAnt ‑ Trust Badges & IconBusinesses aiming to enhance credibility and reduce customer anxiety | ||
| Customization | Highly customizable chat widget (font, color, position, icons, welcome message) | Customizable badge style and icon size |
Customization Chaty: WhatsApp & Chat buttonsHighly customizable chat widget (font, color, position, icons, welcome message) SEOAnt ‑ Trust Badges & IconCustomizable badge style and icon size | ||
| Analytics | Google Analytics tracking of chat interactions | Not specified in description |
Analytics Chaty: WhatsApp & Chat buttonsGoogle Analytics tracking of chat interactions SEOAnt ‑ Trust Badges & IconNot specified in description | ||
| Mobile Support | Optimized for mobile & desktop | Payment badge support on mobile |
Mobile Support Chaty: WhatsApp & Chat buttonsOptimized for mobile & desktop SEOAnt ‑ Trust Badges & IconPayment badge support on mobile | ||
| Value Proposition | Improved customer engagement and increased sales through direct communication. | Increased trust and conversion rates by displaying security and payment badges. |
Value Proposition Chaty: WhatsApp & Chat buttonsImproved customer engagement and increased sales through direct communication. SEOAnt ‑ Trust Badges & IconIncreased trust and conversion rates by displaying security and payment badges. | ||
Our Verdict
For merchants prioritizing direct customer interaction and support through real-time messaging, Chaty: WhatsApp & Chat buttons is the clear choice. Its focus on enabling conversations across multiple platforms makes it an invaluable tool for building relationships and driving sales. The higher rating (5/5) suggests a positive user experience.
SEOAnt ‑ Trust Badges & Icon, on the other hand, is better suited for merchants who want to passively improve trust and security perception. While it boasts a higher number of reviews, its core function is fundamentally different. If a store struggles with high bounce rates due to a lack of perceived credibility, SEOAnt provides a simple solution to address that concern. In cases where communication and direct engagement is a priority, then Chaty is the better choice. Merchants might even consider using both apps in conjunction to cover both aspects of customer experience.
Common Questions
Which app is easier to set up?
Based on the descriptions, SEOAnt seems designed for one-click setup of badges, suggesting a simpler initial configuration. Chaty, with its multiple chat channels and customization options, may require more configuration to fully utilize.
Can I use both apps simultaneously on my store?
Yes, the apps address different aspects of the customer experience (communication vs. trust), so they can be used together. However, ensure the visual design doesn't become cluttered or overwhelming.
Does Chaty offer any free plan?
The provided information doesn't specify pricing plans. It's important to check the app listing on the Shopify App Store for the latest pricing details and free trial availability.
Is SEOAnt PCI compliant?
The app focuses on displaying payment badges, not processing payments. PCI compliance is relevant to payment gateways and processors, not badge display apps.
Which app is better for a new store?
It depends on the store's biggest need. If the store needs to establish trust, SEOAnt is better. If the store is seeing inquiries they can't address efficiently, then Chaty is better.
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