Chaty: WhatsApp & Chat buttons vs Sharely: Social Media Iconsfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Sharely: Social Media Icons cater to distinct needs within the Shopify ecosystem, despite both falling under 'Design elements' and 'Badges and icons'. Chaty focuses on providing a direct communication channel between merchants and customers via a multitude of messaging platforms. Its strength lies in offering immediate support and sales opportunities through live chat, appealing to merchants prioritizing real-time customer engagement and conversion rate optimization. Sharely, conversely, emphasizes enhancing a store's credibility and driving traffic through social media presence. It enables merchants to showcase their social media profiles and encourage content sharing, targeting those looking to build brand awareness and foster a community around their brand. Chaty's primary function is facilitating immediate customer interaction and support. It offers a customizable chat widget that integrates with over 20 chat apps, including WhatsApp, Facebook Messenger, and Telegram. This allows customers to reach out to the merchant through their preferred channel. Sharely, on the other hand, focuses on expanding a merchant's reach through social media by allowing them to easily display social media icons and encouraging customers to share the store's content on their own social media profiles. Therefore, choosing between the two depends on whether your goal is immediate customer engagement or broad social media reach.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Sharely: Social Media Icons
96 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Sharely: Social Media Icons
Add social media icons or social share buttons, giving your store credibility and widespread sharing
Key Features
- Add social media account link with effective icon to connect with your customer
- Flexible design and social bar icon styles based on your requirements
- Add social sharing buttons to help customers share your store on their social
- Unlimited social media icons: Instagram, Youtube, WhatsApp, Twitter & more
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Sharely: Social Media Icons5/5 | ||
| Reviews | 182 | 96 |
Reviews Chaty: WhatsApp & Chat buttons182 Sharely: Social Media Icons96 | ||
| Primary Function | Direct Customer Communication & Support | Social Media Promotion & Brand Building |
Primary Function Chaty: WhatsApp & Chat buttonsDirect Customer Communication & Support Sharely: Social Media IconsSocial Media Promotion & Brand Building | ||
| Key Feature 1 | Multi-Platform Chat Widget (WhatsApp, Messenger, etc.) | Social Media Icon Display & Linking |
Key Feature 1 Chaty: WhatsApp & Chat buttonsMulti-Platform Chat Widget (WhatsApp, Messenger, etc.) Sharely: Social Media IconsSocial Media Icon Display & Linking | ||
| Key Feature 2 | Customizable Chat Widget Design | Social Sharing Buttons |
Key Feature 2 Chaty: WhatsApp & Chat buttonsCustomizable Chat Widget Design Sharely: Social Media IconsSocial Sharing Buttons | ||
| Target Merchant | Businesses prioritizing real-time customer support & sales conversions | Businesses aiming to build brand awareness & social media presence |
Target Merchant Chaty: WhatsApp & Chat buttonsBusinesses prioritizing real-time customer support & sales conversions Sharely: Social Media IconsBusinesses aiming to build brand awareness & social media presence | ||
| Value Proposition | Increase sales & improve support through immediate customer interaction | Enhance brand credibility & drive traffic through social media channels |
Value Proposition Chaty: WhatsApp & Chat buttonsIncrease sales & improve support through immediate customer interaction Sharely: Social Media IconsEnhance brand credibility & drive traffic through social media channels | ||
| Main Benefit | Direct communication with customers | Wider social reach |
Main Benefit Chaty: WhatsApp & Chat buttonsDirect communication with customers Sharely: Social Media IconsWider social reach | ||
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Our Verdict
For merchants seeking to actively engage with customers in real-time and boost sales through direct communication, Chaty: WhatsApp & Chat buttons is the superior choice. Its ability to integrate with numerous messaging platforms allows for convenient and personalized support. Conversely, Sharely: Social Media Icons is better suited for businesses prioritizing brand building, increasing social media presence, and driving traffic through social sharing. If your strategy focuses on social proof and leveraging social networks, Sharely will provide more value. Both are 5/5 rated, but Chaty has more reviews, indicating more adoption. Thus, Chaty is the slightly more validated option currently, but the best choice depends on the merchant's core business needs.
Common Questions
Which app is better for improving customer support?
Chaty is specifically designed for improving customer support by providing a direct communication channel through various messaging apps.
Which app helps more with increasing brand awareness on social media?
Sharely focuses on increasing brand awareness by allowing customers to easily share the store's content on their social media profiles and by displaying social media icons to direct customers to the business's social media pages.
Can both apps be used together on the same Shopify store?
Yes, Chaty and Sharely serve different purposes and can be used together. Chaty for customer support and direct sales, and Sharely for building brand awareness and driving traffic through social media.
Does Chaty offer more design customization options than Sharely?
Chaty offers customization options specific to the chat widget, like font, color, position, and welcome messages. Sharely offers flexible design and social bar icon styles, customizing the placement and appearance of social media icons.
Which app is easier to set up and use for a beginner Shopify merchant?
Both apps appear to be straightforward to install and use. However, the choice depends on the comfort level of the merchant. Sharely might seem simpler as it merely connects existing social media accounts with icons and links.
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