Chaty: WhatsApp & Chat buttons vs Sharely: Social Media Iconsfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Sharely: Social Media Icons are both well-regarded (5/5 rating) Shopify apps falling under the 'Design elements, Badges and icons' categories. However, they address distinctly different merchant needs. Chaty focuses on facilitating direct customer communication through a variety of chat platforms, aiming to increase sales conversion and improve customer support. Sharely, on the other hand, is geared towards enhancing a store's social media presence and encouraging social sharing, thus boosting brand credibility and expanding reach. Chaty serves merchants prioritizing direct customer interaction and immediate support, offering a centralized hub for various messaging platforms. Its strength lies in its comprehensive support for over 20 chat buttons, including popular options like WhatsApp, Facebook Messenger, and Telegram, coupled with customization and analytics features. Sharely caters to merchants aiming to grow their brand's social media footprint and leverage social proof. Its value proposition centers on easily adding social media icons linking to various platforms, encouraging customers to connect and share the store's products or content. While both apps contribute to a store's overall design and functionality, they target different aspects of customer engagement and business goals.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Sharely: Social Media Icons
96 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Sharely: Social Media Icons
Add social media icons or social share buttons, giving your store credibility and widespread sharing
Key Features
- Add social media account link with effective icon to connect with your customer
- Flexible design and social bar icon styles based on your requirements
- Add social sharing buttons to help customers share your store on their social
- Unlimited social media icons: Instagram, Youtube, WhatsApp, Twitter & more
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Sharely: Social Media Icons5/5 | ||
| Reviews | 182 | 96 |
Reviews Chaty: WhatsApp & Chat buttons182 Sharely: Social Media Icons96 | ||
| Primary Function | Direct customer communication via chat | Social media presence & sharing |
Primary Function Chaty: WhatsApp & Chat buttonsDirect customer communication via chat Sharely: Social Media IconsSocial media presence & sharing | ||
| Key Platforms | WhatsApp, Facebook Messenger, Viber, Telegram, etc. (20+) | Instagram, YouTube, WhatsApp, Twitter, etc. (Unlimited) |
Key Platforms Chaty: WhatsApp & Chat buttonsWhatsApp, Facebook Messenger, Viber, Telegram, etc. (20+) Sharely: Social Media IconsInstagram, YouTube, WhatsApp, Twitter, etc. (Unlimited) | ||
| Main Goal | Increase sales, generate leads, improve support | Enhance credibility, widespread sharing, social proof |
Main Goal Chaty: WhatsApp & Chat buttonsIncrease sales, generate leads, improve support Sharely: Social Media IconsEnhance credibility, widespread sharing, social proof | ||
| Customization | Font, color, position, icons, welcome messages | Flexible design and social bar icon styles |
Customization Chaty: WhatsApp & Chat buttonsFont, color, position, icons, welcome messages Sharely: Social Media IconsFlexible design and social bar icon styles | ||
| Analytics | Google Analytics integration | Not explicitly mentioned |
Analytics Chaty: WhatsApp & Chat buttonsGoogle Analytics integration Sharely: Social Media IconsNot explicitly mentioned | ||
| Call Functionality | Includes phone button & click to call | Not included |
Call Functionality Chaty: WhatsApp & Chat buttonsIncludes phone button & click to call Sharely: Social Media IconsNot included | ||
Our Verdict
For merchants focused on providing immediate customer support and driving sales through direct communication channels, Chaty: WhatsApp & Chat buttons is the superior choice. Its wide range of supported chat platforms, customization options, and analytics integration make it a powerful tool for engaging with customers in real-time. On the other hand, if the primary goal is to build a strong social media presence and encourage social sharing to increase brand awareness and credibility, Sharely: Social Media Icons is the more suitable option. It's easy to use and provides a straightforward way to link to various social media profiles.
Merchants might consider using both apps synergistically: Sharely to establish a broader social footprint and drive traffic, and Chaty to convert that traffic into sales and provide exceptional customer service. However, if budget constraints exist, prioritizing one over the other based on the core business objective (direct engagement vs. brand building) is crucial.
Common Questions
Which app is better for improving customer service?
Chaty is specifically designed to improve customer service by providing multiple channels for customers to reach out. It includes features like preset messages and a call button for accessibility.
Which app is better for increasing social media followers?
Sharely is the better choice for increasing social media followers. It allows you to add social media icons that link directly to your profiles, making it easy for customers to follow you.
Does Chaty allow customers to call me directly?
Yes, Chaty includes a phone button and a click-to-call widget, allowing customers to call you directly from your website.
Can Sharely track how many times my store is shared on social media?
The provided description doesn't explicitly mention analytics for social sharing within Sharely. It focuses more on providing the share buttons themselves.
If I want both chat and social media buttons, should I get both apps?
Potentially. If your budget allows and both functionalities are critical, using both apps is viable. Otherwise, consider which goal is more pressing – direct customer engagement (Chaty) or brand building via social media (Sharely) – and prioritize that app.
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