Chaty: WhatsApp & Chat buttons vs ShopClimb ‑ Trust Badgesfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and ShopClimb ‑ Trust Badges address distinct needs within the Shopify ecosystem. Chaty focuses on enhancing customer communication by providing a unified chat interface that integrates various messaging platforms like WhatsApp, Facebook Messenger, and more. Its strength lies in offering multiple channels for customer engagement, aiming to improve sales conversions and customer support. This makes it suitable for merchants who prioritize direct, real-time interaction with their customers. ShopClimb, on the other hand, targets the crucial aspect of building trust and credibility. By displaying recognizable payment badges, it seeks to reduce cart abandonment and boost conversion rates. Its appeal rests on leveraging established trust symbols to reassure customers during the purchasing process. The geolocation feature enhances relevance by showing locally trusted payment options. Given the different objectives, merchants must evaluate which app will best address the current challenges faced by their Shopify store. Both fit into the Design Elements and Badges and Icons categories, but address conversion from opposite angles; one emphasizing communication and the other, trust signals at the payment stage.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
ShopClimb ‑ Trust Badges
163 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
ShopClimb ‑ Trust Badges
Increase sales and drive higher conversions by displaying payment icons customers know and trust.
Key Features
- Display badges in checkout for fewer abandoned carts (Shopify Plus only).
- Geolocation aware badges so customers see the local payments they trust most.
- Simple drag and drop for zero-code install, even with custom badge placement.
- Multiple designs and full customization so badges fit your store perfectly.
Feature Comparison
| Rating | 5/5 | 4.9/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 ShopClimb ‑ Trust Badges4.9/5 | ||
| Reviews | 182 | 163 |
Reviews Chaty: WhatsApp & Chat buttons182 ShopClimb ‑ Trust Badges163 | ||
| Core Function | Multi-channel Customer Communication | Trust Badge Display for Conversions |
Core Function Chaty: WhatsApp & Chat buttonsMulti-channel Customer Communication ShopClimb ‑ Trust BadgesTrust Badge Display for Conversions | ||
| Key Feature | Integration with 20+ chat apps (WhatsApp, Messenger, etc.) | Geolocation-aware Badges |
Key Feature Chaty: WhatsApp & Chat buttonsIntegration with 20+ chat apps (WhatsApp, Messenger, etc.) ShopClimb ‑ Trust BadgesGeolocation-aware Badges | ||
| Target Merchant | Businesses prioritizing customer engagement & support | Businesses with high cart abandonment rates & low conversion |
Target Merchant Chaty: WhatsApp & Chat buttonsBusinesses prioritizing customer engagement & support ShopClimb ‑ Trust BadgesBusinesses with high cart abandonment rates & low conversion | ||
| Ease of Use | Customizable chat widget with preset messages | Drag-and-drop interface for zero-code install |
Ease of Use Chaty: WhatsApp & Chat buttonsCustomizable chat widget with preset messages ShopClimb ‑ Trust BadgesDrag-and-drop interface for zero-code install | ||
| Value Proposition | Increase sales conversions, generate leads, improve client support | Increase sales and drive higher conversions by displaying trust badges |
Value Proposition Chaty: WhatsApp & Chat buttonsIncrease sales conversions, generate leads, improve client support ShopClimb ‑ Trust BadgesIncrease sales and drive higher conversions by displaying trust badges | ||
| Checkout Badge Feature | Not explicitly stated | Available only for Shopify Plus |
Checkout Badge Feature Chaty: WhatsApp & Chat buttonsNot explicitly stated ShopClimb ‑ Trust BadgesAvailable only for Shopify Plus | ||
Our Verdict
For merchants aiming to improve customer engagement and provide instant support through various communication channels, Chaty is the superior choice. Its wide integration of chat apps and customization options offers a robust platform for direct interaction with customers, potentially leading to increased sales and customer satisfaction. Chaty particularly benefits businesses experiencing low engagement.
However, for merchants primarily concerned with reducing cart abandonment and increasing conversion rates by building trust at the payment stage, ShopClimb is more suitable. Its focus on displaying recognizable payment badges and its geolocation feature makes it an effective tool for reassuring customers during the purchase process. The Shopify Plus exclusive checkout badge feature further emphasizes ShopClimb's value for larger businesses.
Common Questions
Which app is easier to implement?
ShopClimb boasts a simple drag-and-drop interface, making it very user-friendly and requires no coding knowledge for basic implementation. While Chaty is relatively straightforward, customizing the chat widget and managing multiple integrations may require slightly more technical expertise.
Which app provides more direct interaction with customers?
Chaty is designed specifically for direct interaction, offering multiple channels for customers to reach out to businesses in real-time.
Which app is more suitable for a Shopify Plus store?
ShopClimb offers checkout badge placement exclusively for Shopify Plus stores, indicating a feature targeted at larger businesses with higher transaction volumes. Chaty does not have platform-specific benefits.
Which app better supports international sales?
ShopClimb's geolocation-aware badges provide a distinct advantage in international sales by displaying payment methods that are familiar and trusted in the customer's specific region. Chaty can support sales across regions as well since it can connect to many communication channels, however it doesn't adapt in the same region-specific manner.
Which app is more focused on customer support?
Chaty directly addresses the need for improved client support by providing various communication channels. ShopClimb focuses on building trust during the purchase process and does not directly facilitate customer support interactions.
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