C:Hub Customer Accounts vs CRM PLUS on LINEfor Shopify (2026)
C:Hub Customer Accounts and CRM PLUS on LINE cater to distinct needs within the 'Accounts and login' category on Shopify. C:Hub focuses on enhancing the *on-site* customer account experience, providing merchants with a fully customizable, feature-rich solution to replace Shopify's default account pages. It aims to boost customer engagement and revenue by providing convenient access to order information, profile management, and various add-ons through integrated apps. CRM PLUS on LINE, conversely, concentrates on *off-site* communication and customer engagement by integrating Shopify with the LINE messaging app. Its core value proposition is enabling automated, personalized messaging to customers via LINE, leveraging customer data and tags for targeted communication like abandoned cart recovery and restock notifications. The initial setup support offered suggests a more technically involved implementation than C:Hub's advertised ease of use.
At a Glance
C:Hub Customer Accounts
66 reviews
CRM PLUS on LINE
38 reviews
Detailed Overview
C:Hub Customer Accounts
Win customers for life. Drive revenue & engagement by enhancing your Customer Accounts.
Key Features
- Works seamlessly with both Shopify Classic and (new) Customer Accounts
- Add, capture, and leverage custom data fields for enhanced marketing
- Build menus, brand, style, and toggle optional features to suit your exact needs
- Connect existing Shopify apps to enhance functionality & customer experience
- Plus: Reorder, Cancel Order, Draft Orders, Profile & Password Editor, and more!
CRM PLUS on LINE
You can automate various LINE messages by using customer data such as abandoned checkout and more！
Key Features
- Add LINE integration blocks to the Shopify order status page and My Page.
- Use Shopify customer tags to send messages on LINE.
- Automate abandoned checkout message, restock notifications, etc on LINE.
- Deliver tabbed rich menus or dedicated rich menus to specific customers.
- More flexible delivery automation is possible with Shopify Flow integration.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating C:Hub Customer Accounts5/5 CRM PLUS on LINE5/5 | ||
| Reviews | 66 | 38 |
Reviews C:Hub Customer Accounts66 CRM PLUS on LINE38 | ||
| Core Functionality | Enhanced Customer Accounts on Storefront | LINE Messaging Automation |
Core Functionality C:Hub Customer AccountsEnhanced Customer Accounts on Storefront CRM PLUS on LINELINE Messaging Automation | ||
| Target Merchant Type | Merchants wanting control over the customer account experience on their website. | Merchants seeking to engage customers via LINE messaging, especially in regions where LINE is popular. |
Target Merchant Type C:Hub Customer AccountsMerchants wanting control over the customer account experience on their website. CRM PLUS on LINEMerchants seeking to engage customers via LINE messaging, especially in regions where LINE is popular. | ||
| Ease of Use | Easy setup advertised | Initial setup support offered, suggesting a potentially more complex setup. |
Ease of Use C:Hub Customer AccountsEasy setup advertised CRM PLUS on LINEInitial setup support offered, suggesting a potentially more complex setup. | ||
| Value Proposition | Increased engagement and revenue through improved on-site customer experience. | Improved customer communication and sales via personalized LINE messaging. |
Value Proposition C:Hub Customer AccountsIncreased engagement and revenue through improved on-site customer experience. CRM PLUS on LINEImproved customer communication and sales via personalized LINE messaging. | ||
| Shopify Plus Support | Implicitly supports all tiers | Social logins only for Shopify Plus |
Shopify Plus Support C:Hub Customer AccountsImplicitly supports all tiers CRM PLUS on LINESocial logins only for Shopify Plus | ||
| Key Integration | Integrates with many existing Shopify apps. | Integrates with LINE and Shopify Flow. |
Key Integration C:Hub Customer AccountsIntegrates with many existing Shopify apps. CRM PLUS on LINEIntegrates with LINE and Shopify Flow. | ||
Our Verdict
Merchants seeking to overhaul their on-site customer account experience and provide a richer, more customizable portal for order management and profile settings should opt for C:Hub Customer Accounts. Its focus on seamless integration with existing Shopify apps makes it a strong choice for stores wanting to enhance the user experience directly on their website. Conversely, if a merchant's target market heavily uses LINE for communication, and they're looking to automate personalized messages for scenarios like abandoned cart recovery or product restock notifications, CRM PLUS on LINE is the superior choice. The LINE social login feature is a plus for Shopify Plus users. However, merchants should consider the potential complexity of setting up and managing the LINE integration.
Common Questions
Which app is better for improving customer retention?
Both apps can improve customer retention but through different means. C:Hub provides a better on-site experience, making it easier for customers to manage orders and profiles, potentially increasing loyalty. CRM PLUS on LINE uses personalized messaging to re-engage customers and keep them informed, which also aids retention.
Which app is easier to set up and use?
C:Hub Customer Accounts advertises an 'easy setup' process. CRM PLUS on LINE offers initial setup support, implying a slightly more complex setup, but ultimately it will depend on the merchant's technical skill.
Can both apps work together?
Potentially, they can complement each other. C:Hub enhances the on-site experience, while CRM PLUS on LINE manages off-site communication. However, this would require careful planning to avoid overwhelming customers.
Which app is more beneficial for Shopify Plus merchants?
CRM PLUS on LINE offers LINE social login functionality specifically for Shopify Plus merchants. C:Hub offers value to all Shopify tiers.
What specific customer data can each app utilize?
C:Hub allows merchants to 'capture and leverage custom data fields.' CRM PLUS on LINE uses 'Shopify customer tags' for targeted messaging and abandoned checkout data for reminder messages.
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