C:Hub Customer Accounts vs Loyoly ‑ Loyalty and Referralfor Shopify (2026)
C:Hub Customer Accounts and Loyoly ‑ Loyalty and Referral both aim to enhance customer relationships, but approach it from distinct angles. C:Hub focuses on improving the core customer account experience within the Shopify store itself, acting as a customizable portal for order management, profile updates, and reordering. It strengthens post-purchase account engagement. Loyoly, conversely, is a broader loyalty and referral program centered around incentivizing customer actions, primarily through rewards and a wide range of missions to encourage User Generated Content (UGC) and positive reviews. It's designed for merchants prioritizing active customer engagement and brand advocacy. One modifies the structure of the account page and one modifies the experience of customer brand interaction.
At a Glance
C:Hub Customer Accounts
66 reviews
Loyoly ‑ Loyalty and Referral
102 reviews
Detailed Overview
C:Hub Customer Accounts
Win customers for life. Drive revenue & engagement by enhancing your Customer Accounts.
Key Features
- Works seamlessly with both Shopify Classic and (new) Customer Accounts
- Add, capture, and leverage custom data fields for enhanced marketing
- Build menus, brand, style, and toggle optional features to suit your exact needs
- Connect existing Shopify apps to enhance functionality & customer experience
- Plus: Reorder, Cancel Order, Draft Orders, Profile & Password Editor, and more!
Loyoly ‑ Loyalty and Referral
Boost customer loyalty & retention and collect UGC with a Next Gen rewards and referral program
Key Features
- A fully customizable loyalty program to match your brand identity
- Referral program to reward loyal customers who recommend your brand
- A library of +40 missions to collect UGC and customer reviews on every channel
- Pre-built or customized rewards linked to your Shopify store
- Easy set-up and integration of your rewards program, in just a few clicks
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating C:Hub Customer Accounts5/5 Loyoly ‑ Loyalty and Referral5/5 | ||
| Reviews | 66 | 102 |
Reviews C:Hub Customer Accounts66 Loyoly ‑ Loyalty and Referral102 | ||
| Core Functionality | Enhanced Customer Account Management | Loyalty and Referral Program |
Core Functionality C:Hub Customer AccountsEnhanced Customer Account Management Loyoly ‑ Loyalty and ReferralLoyalty and Referral Program | ||
| Key Features | Customizable Account Pages, Order Management, Profile Editing | Rewards, Referral Program, UGC Missions (40+) |
Key Features C:Hub Customer AccountsCustomizable Account Pages, Order Management, Profile Editing Loyoly ‑ Loyalty and ReferralRewards, Referral Program, UGC Missions (40+) | ||
| Target Merchant | Merchants seeking to improve account page experience and order management | Merchants focused on incentivizing customer engagement and generating UGC |
Target Merchant C:Hub Customer AccountsMerchants seeking to improve account page experience and order management Loyoly ‑ Loyalty and ReferralMerchants focused on incentivizing customer engagement and generating UGC | ||
| Ease of Use | Easy setup, integrates with Classic and new Customer Accounts | 3-minute setup, easy integration |
Ease of Use C:Hub Customer AccountsEasy setup, integrates with Classic and new Customer Accounts Loyoly ‑ Loyalty and Referral3-minute setup, easy integration | ||
| Value Proposition | Streamlined customer account experience and enhanced customer data | Increased customer loyalty, referrals, and UGC generation |
Value Proposition C:Hub Customer AccountsStreamlined customer account experience and enhanced customer data Loyoly ‑ Loyalty and ReferralIncreased customer loyalty, referrals, and UGC generation | ||
| Customization Level | Highly Customizable Account Pages & Menus | Fully Customizable Loyalty Program |
Customization Level C:Hub Customer AccountsHighly Customizable Account Pages & Menus Loyoly ‑ Loyalty and ReferralFully Customizable Loyalty Program | ||
Our Verdict
For merchants primarily concerned with optimizing the customer account experience on their store, providing easy order management and profile updates, C:Hub Customer Accounts is the stronger choice. Its ability to integrate with both Classic and new Shopify Customer Accounts makes it versatile. However, if the primary goal is to drive customer engagement, build brand loyalty through incentivized actions, and generate UGC and referrals, then Loyoly ‑ Loyalty and Referral is the more suitable option. Loyoly's strength lies in its diverse mission library and focus on turning customers into brand advocates.
Common Questions
Which app is better for improving customer retention?
Both can improve retention, but Loyoly directly focuses on it through its loyalty and referral programs. C:Hub improves the overall customer experience which indirectly influences retention.
Does C:Hub Customer Accounts offer loyalty program features?
The description does not mention loyalty program features. Its core functionality is focused on managing customer accounts and streamlining order management within those accounts.
How does Loyoly collect User Generated Content (UGC)?
Loyoly provides a library of over 40 'missions' designed to encourage customers to create and share UGC, such as posting reviews or sharing content on social media.
Which app is easier to set up and integrate?
Both apps claim to be easy to set up and integrate. Loyoly explicitly claims a '3-minute setup'.
What is the main difference between the two apps?
C:Hub modifies the actual Shopify Customer Account Page. Loyoly builds an external loyalty and referral program that integrates with Shopify, impacting multiple touch points.
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