COD King‑COD Fees & OTP Verify vs FormCRM AI Custom Form Builderfor Shopify (2026)
COD King‑COD Fees & OTP Verify and FormCRM AI Custom Form Builder, while both Shopify apps in the 'Notifications' category, serve drastically different purposes. COD King is laser-focused on reducing Return to Origin (RTO) and Return to Sender (RTS) costs associated with Cash on Delivery (COD) orders. It achieves this through OTP verification, partial payments, and COD fees, targeting merchants, especially in India and Egypt, who struggle with high COD return rates. FormCRM, on the other hand, is a general-purpose form builder that allows merchants to create various custom forms, such as contact, registration, and wholesale forms, with AI assistance and integrations with popular marketing and CRM tools. The primary difference lies in their core functionality. COD King is a specialized tool for optimizing COD order fulfillment, while FormCRM is a versatile form builder suitable for collecting customer information and enhancing the overall customer experience. COD King's value proposition centers on reducing financial losses from failed deliveries, whereas FormCRM focuses on improving data collection and customer engagement through customizable forms. The vast difference in review count (560 vs. 7) suggests COD King has a much larger and more established user base, although both apps currently boast a 5/5 rating.
At a Glance
COD King‑COD Fees & OTP Verify
560 reviews
FormCRM AI Custom Form Builder
7 reviews
Detailed Overview
COD King‑COD Fees & OTP Verify
Reduce RTO/RTS, Verify COD via OTP, Offer split payments upfront, add fees or convert COD to prepaid
Key Features
- OTP Verification – Reduce fake COD orders via SMS/WhatsApp OTP.
- Upfront/Partial Payments – Focus serious buyers by collecting partial payment.
- COD Fees – Add extra charges for COD payments increasing prepaid conversions.
- Show or hide COD on Checkout based on parameters(location, value, product etc)
- Convert COD orders to Prepaid by giving discount - Supported in India & Egypt.
FormCRM AI Custom Form Builder
Build any custom form with AI form builder, from a contact form to fully custom forms, in seconds
Key Features
- Build customer registration form, contact form, wholesale form & any custom form
- Create forms using a easy drag-and-drop interface with image/file uploads option
- Craft multistep forms with multilingual support and conditional logic
- Enable auto-response, admin notifications, submission limit and domain blocking
- Integrate with Shopify customers, Mailchimp, Klaviyo, HubSpot, Slack, Zoho etc.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating COD King‑COD Fees & OTP Verify5/5 FormCRM AI Custom Form Builder5/5 | ||
| Reviews | 560 | 7 |
Reviews COD King‑COD Fees & OTP Verify560 FormCRM AI Custom Form Builder7 | ||
| Core Functionality | COD Order Optimization (RTO/RTS Reduction) | Custom Form Builder |
Core Functionality COD King‑COD Fees & OTP VerifyCOD Order Optimization (RTO/RTS Reduction) FormCRM AI Custom Form BuilderCustom Form Builder | ||
| Key Features | OTP Verification, Partial Payments, COD Fees | AI Form Builder, Drag-and-Drop Interface, Integrations |
Key Features COD King‑COD Fees & OTP VerifyOTP Verification, Partial Payments, COD Fees FormCRM AI Custom Form BuilderAI Form Builder, Drag-and-Drop Interface, Integrations | ||
| Target Merchant | Merchants facing high COD return rates (India, Egypt) | Merchants needing custom forms for data collection |
Target Merchant COD King‑COD Fees & OTP VerifyMerchants facing high COD return rates (India, Egypt) FormCRM AI Custom Form BuilderMerchants needing custom forms for data collection | ||
| Value Proposition | Reduce RTO/RTS, Maximize Profit | Improve Data Collection, Enhance Customer Engagement |
Value Proposition COD King‑COD Fees & OTP VerifyReduce RTO/RTS, Maximize Profit FormCRM AI Custom Form BuilderImprove Data Collection, Enhance Customer Engagement | ||
| Ease of Use | Likely straightforward for COD optimization (inferred) | Easy drag-and-drop interface (stated) |
Ease of Use COD King‑COD Fees & OTP VerifyLikely straightforward for COD optimization (inferred) FormCRM AI Custom Form BuilderEasy drag-and-drop interface (stated) | ||
| Pricing (based on implied complexity) | Likely tiered based on order volume or features | Likely tiered based on number of forms or submissions |
Pricing (based on implied complexity) COD King‑COD Fees & OTP VerifyLikely tiered based on order volume or features FormCRM AI Custom Form BuilderLikely tiered based on number of forms or submissions | ||
Our Verdict
For merchants primarily concerned with reducing losses due to COD orders, especially in regions like India and Egypt, COD King is the clear choice. Its features are specifically designed to address the challenges associated with COD, such as fake orders and high return rates. The high review count (560) also suggests a more mature and reliable product. FormCRM, on the other hand, is better suited for merchants who need to create various custom forms to collect data, engage with customers, and integrate with other marketing and CRM tools. If your focus is on data collection and customer engagement, FormCRM is the more appropriate option. However, the lower review count suggests potential early-stage development or niche appeal.
Common Questions
Does COD King work for all countries?
Based on the description, COD King is specifically supported in India and Egypt. While it might have some functionality in other regions, the primary focus and optimized features are for those two countries.
Can I use FormCRM to create a form that integrates with my email marketing platform?
Yes, FormCRM integrates with popular email marketing platforms like Mailchimp and Klaviyo, allowing you to seamlessly collect email addresses and other customer data directly into your marketing campaigns.
Is COD King a good option if I primarily offer prepaid orders?
No. If you primarily offer prepaid orders, COD King's features are largely irrelevant. FormCRM might be useful for creating forms for other purposes like surveys or contact pages.
Does FormCRM offer any analytics on form submissions?
While not explicitly stated, it is highly likely that FormCRM provides some level of analytics on form submissions, given its purpose as a data collection tool. This would allow users to track form completion rates and identify areas for improvement.
Are the SMS/WhatsApp notifications in COD King customizable?
The description mentions automated SMS/WhatsApp notifications. While it doesn't explicitly state the level of customization, it's likely that merchants can at least customize the basic message content to align with their brand voice and messaging.
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