COD King‑COD Fees & OTP Verify vs SP: Order on WhatsAppfor Shopify (2026)
COD King and SP: Order on WhatsApp serve distinctly different purposes for Shopify merchants. COD King focuses on optimizing Cash on Delivery (COD) order fulfillment, aiming to reduce Return to Origin (RTO)/Return to Sender (RTS) rates, combat fake orders, and encourage prepaid conversions. Its primary strength lies in OTP verification, partial payments, COD fees, and conditional COD visibility, targeting merchants struggling with COD fulfillment issues, particularly in regions like India and Egypt where COD is prevalent. SP: Order on WhatsApp, conversely, prioritizes customer engagement and lead generation by enabling 'Get a Quote' functionality via WhatsApp and hiding product prices to initiate conversations. The contrasting approaches highlight their different target audiences. COD King is geared towards merchants needing to refine their COD processes, focusing on financial optimization and minimizing losses. SP: Order on WhatsApp caters to businesses prioritizing personalized customer interaction and potentially selling products with fluctuating prices or requiring custom quotes. While both apps share the 'Notifications' category due to SMS/WhatsApp integration, their core functionalities and intended outcomes are significantly different, reflecting divergent business strategies. One aims for efficient order processing, while the other targets lead generation and sales through direct communication.
At a Glance
COD King‑COD Fees & OTP Verify
560 reviews
SP: Order on WhatsApp
4 reviews
Detailed Overview
COD King‑COD Fees & OTP Verify
Reduce RTO/RTS, Verify COD via OTP, Offer split payments upfront, add fees or convert COD to prepaid
Key Features
- OTP Verification – Reduce fake COD orders via SMS/WhatsApp OTP.
- Upfront/Partial Payments – Focus serious buyers by collecting partial payment.
- COD Fees – Add extra charges for COD payments increasing prepaid conversions.
- Show or hide COD on Checkout based on parameters(location, value, product etc)
- Convert COD orders to Prepaid by giving discount - Supported in India & Egypt.
SP: Order on WhatsApp
Hide product price and get a quote on whatsapp message help to maximize store conversion
Key Features
- Get a Quote on Whatsapp
- Hide Price For Increase Products Demand
- Fast conversion with whatsapp chat
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating COD King‑COD Fees & OTP Verify5/5 SP: Order on WhatsApp5/5 | ||
| Reviews | 560 | 4 |
Reviews COD King‑COD Fees & OTP Verify560 SP: Order on WhatsApp4 | ||
| Core Functionality | COD Optimization & Fraud Reduction | Lead Generation & Personalized Pricing |
Core Functionality COD King‑COD Fees & OTP VerifyCOD Optimization & Fraud Reduction SP: Order on WhatsAppLead Generation & Personalized Pricing | ||
| Key Features | OTP Verification, Partial Payments, COD Fees | Get a Quote on WhatsApp, Hide Product Prices |
Key Features COD King‑COD Fees & OTP VerifyOTP Verification, Partial Payments, COD Fees SP: Order on WhatsAppGet a Quote on WhatsApp, Hide Product Prices | ||
| Target Merchant Type | Merchants struggling with COD fulfillment, high RTO rates | Merchants prioritizing personalized customer interaction & custom pricing |
Target Merchant Type COD King‑COD Fees & OTP VerifyMerchants struggling with COD fulfillment, high RTO rates SP: Order on WhatsAppMerchants prioritizing personalized customer interaction & custom pricing | ||
| Geographic Focus | India & Egypt | Global (no specific region mentioned) |
Geographic Focus COD King‑COD Fees & OTP VerifyIndia & Egypt SP: Order on WhatsAppGlobal (no specific region mentioned) | ||
| Value Proposition | Reduce losses from failed deliveries and fake orders; Increase prepaid conversions | Maximize store conversion through personalized WhatsApp communication and lead generation |
Value Proposition COD King‑COD Fees & OTP VerifyReduce losses from failed deliveries and fake orders; Increase prepaid conversions SP: Order on WhatsAppMaximize store conversion through personalized WhatsApp communication and lead generation | ||
| Ease of Use (Implied) | Potentially higher setup complexity due to payment integration and conditional logic | Potentially simpler setup focusing on WhatsApp integration |
Ease of Use (Implied) COD King‑COD Fees & OTP VerifyPotentially higher setup complexity due to payment integration and conditional logic SP: Order on WhatsAppPotentially simpler setup focusing on WhatsApp integration | ||
Our Verdict
For merchants experiencing significant losses due to RTO and fake COD orders, particularly in India and Egypt, COD King is the clear choice. Its robust features like OTP verification and partial payments directly address these problems. However, for businesses seeking to engage customers with personalized quotes and build relationships through WhatsApp, SP: Order on WhatsApp is more suitable. The decision hinges on whether the merchant's priority is optimizing existing COD operations or enhancing customer interaction and lead generation.
While both have 5-star ratings, the drastically different number of reviews should be considered. COD King has significantly more reviews, suggesting a larger user base and potentially more robust testing and refinement. SP: Order on WhatsApp, being newer or niche, may require more careful evaluation and monitoring post-installation to ensure it meets specific business needs.
Common Questions
Which app is better for reducing fake orders?
COD King is specifically designed to reduce fake orders through OTP verification via SMS/WhatsApp and the option to collect partial payments upfront.
Which app is better for increasing customer engagement?
SP: Order on WhatsApp focuses on increasing customer engagement by facilitating direct communication through WhatsApp and offering personalized quotes.
Can both apps be used together?
Potentially, but with careful consideration. COD King focuses on the backend of order processing, while SP: Order on WhatsApp is more frontend, customer-facing. They could be used together if their features don't overlap or conflict. For example, SP: Order on WhatsApp could be used to generate leads, and COD King to process COD orders from those leads.
Which app is easier to set up and use?
SP: Order on WhatsApp is likely easier to set up initially, as it primarily involves integrating with WhatsApp. COD King, with its payment gateway integrations and conditional logic for COD visibility, might require more configuration.
Does either app support languages other than English?
The provided data does not explicitly mention language support for either app. Merchants should verify this directly with the app developers.
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