CONSIO - Phone Call & AI Voice vs Judge.me Product Reviews Appfor Shopify (2026)
CONSIO - Phone Call & AI Voice and Judge.me Product Reviews App address entirely different aspects of e-commerce operations. CONSIO focuses on leveraging AI-powered voice and SMS communication to drive sales and improve customer service. Its strength lies in automating phone support, qualifying leads through AI, and running targeted outbound campaigns. This is an operational tool aimed at directly influencing sales conversions and customer engagement through communication channels. Judge.me Product Reviews App, conversely, concentrates on building trust and social proof by collecting, managing, and displaying customer reviews. It aims to increase conversion rates by showcasing positive customer experiences and ratings. While both apps aim to improve conversion rates, Judge.me achieves this indirectly by fostering customer confidence, whereas CONSIO actively engages with customers through direct communication. The target audience for Judge.me are merchants who want to demonstrate existing customer satisfaction, while Consio is likely best for larger merchants or those with high call volume or specific communication needs.
At a Glance
CONSIO - Phone Call & AI Voice
29 reviews
Judge.me Product Reviews App
30,278 reviews
Detailed Overview
CONSIO - Phone Call & AI Voice
Consio is a Shopify-native AI phone and messaging platform built for ecommerce brands. It helps merchants turn phone conversations into measurable revenue by combining inbound AI voice support, outbound calling campaigns, and SMS inside one unified workspace.
Key Features
- Inbound AI Voice 24/7 + AI IVR: answers, qualifies, routes high-intent calls
- Outbound power dialer runs segmented campaigns; auto-drops voicemails, at scale
- All-in-one Phone Hub: AI + human calls, SMS, live monitoring, Shopify ROI
- Call top segments from Klaviyo & Shopify: VIPs, abandoned checkouts, in minutes
- AI SMS follows up instantly with tracking links, product info, or order updates
Judge.me Product Reviews App
Show real experiences with unlimited product reviews, Google reviews, star ratings, & testimonials
Key Features
- Collect and manage unlimited reviews, photos, videos, testimonials, ratings
- Display eye-catching review widgets, testimonial sliders and product ratings
- Send coupons and referrals to drive more reviews and repeat sales
- Syndicate reviews to Google, Meta & Shop App. Share on Facebook/Instagram/X
- Import reviews from Yotpo, Loox, Amazon, Etsy & other platforms
Feature Comparison
| Rating | 4.8/5 | 5/5 |
Rating CONSIO - Phone Call & AI Voice4.8/5 Judge.me Product Reviews App5/5 | ||
| Reviews | 29 | 30278 |
Reviews CONSIO - Phone Call & AI Voice29 Judge.me Product Reviews App30278 | ||
| Focus | AI-powered Voice & SMS Communication | Product Reviews & Social Proof |
Focus CONSIO - Phone Call & AI VoiceAI-powered Voice & SMS Communication Judge.me Product Reviews AppProduct Reviews & Social Proof | ||
| Key Feature | AI Voice Agent for Inbound Calls | Unlimited Review Collection |
Key Feature CONSIO - Phone Call & AI VoiceAI Voice Agent for Inbound Calls Judge.me Product Reviews AppUnlimited Review Collection | ||
| Outbound | Power Dialer & Voicemail Drops | Referral & Coupon Campaigns (to drive reviews) |
Outbound CONSIO - Phone Call & AI VoicePower Dialer & Voicemail Drops Judge.me Product Reviews AppReferral & Coupon Campaigns (to drive reviews) | ||
| Integrations | Klaviyo, Zendesk, Gorgias, Kustomer, Richpanel | Google, Meta, Shop App, Yotpo, Loox, Amazon, Etsy |
Integrations CONSIO - Phone Call & AI VoiceKlaviyo, Zendesk, Gorgias, Kustomer, Richpanel Judge.me Product Reviews AppGoogle, Meta, Shop App, Yotpo, Loox, Amazon, Etsy | ||
| Target Merchant | Businesses needing phone support automation and outbound calling | All businesses wanting to showcase customer reviews |
Target Merchant CONSIO - Phone Call & AI VoiceBusinesses needing phone support automation and outbound calling Judge.me Product Reviews AppAll businesses wanting to showcase customer reviews | ||
| Value Proposition | Turn phone conversations into measurable revenue | Convert hesitation into trust with social proof |
Value Proposition CONSIO - Phone Call & AI VoiceTurn phone conversations into measurable revenue Judge.me Product Reviews AppConvert hesitation into trust with social proof | ||
Our Verdict
Judge.me Product Reviews App is almost universally beneficial for Shopify merchants. Its high rating and massive number of reviews suggest high user satisfaction and effectiveness. It's a core component of building trust and driving conversions. CONSIO - Phone Call & AI Voice, on the other hand, is a more niche solution. It's ideal for businesses that handle a significant volume of phone calls or are actively running outbound campaigns. For smaller businesses without a dedicated customer service team, Judge.me is likely the more impactful choice, while larger businesses can see clear ROI from Consio’s capabilities to manage inbound and outbound calls efficiently.
Common Questions
Which app is better for increasing conversion rates?
Both aim to increase conversion rates, but in different ways. Judge.me builds trust through social proof, while CONSIO directly engages customers to address queries and guide them through the sales process.
Which app is easier to set up and use?
Judge.me is likely easier to set up initially, as it primarily involves installing widgets and setting up review collection. CONSIO requires configuring AI voice agents, setting up outbound campaigns, and integrating with other platforms, which may require more technical expertise.
Can these apps be used together?
Yes, they can be used together. Judge.me focuses on the social proof aspect and CONSIO improves the customer communication and operational aspects. Positive reviews from Judge.me may even reduce phone call inquiries that CONSIO then addresses.
Which app provides better customer support?
Judge.me explicitly mentions 24/7, 5-star support. CONSIO's support is not mentioned in the description. A higher level of support would be expected given the complexities of running an AI powered communication platform.
Which app is more suitable for a small business with limited resources?
Judge.me is the better starting point for a small business. It requires less active management and provides immediate benefits from showcasing customer reviews. Consio is better suited to more developed businesses with dedicated customer support staff.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store