CONSIO - Phone Call & AI Voice vs Powerful Contact Form Builderfor Shopify (2026)
CONSIO - Phone Call & AI Voice and Powerful Contact Form Builder, while both listed under the 'Support' category on the Shopify App Store, address vastly different needs. CONSIO positions itself as an AI-powered phone and messaging platform focused on revenue generation through phone conversations. Its strength lies in its comprehensive AI voice agent, outbound campaign management, and integration with tools like Klaviyo for targeted outreach. It appears tailored to businesses aiming to actively engage customers through phone and SMS, leveraging AI for efficiency. Conversely, Powerful Contact Form Builder is a form creation tool, primarily focused on enabling merchants to easily build and customize various forms without coding. Its main strength is versatility in creating different form types, integrating with marketing platforms, and capturing customer data through custom fields and file uploads. The core difference resides in their function: CONSIO is for proactive and reactive communication using voice and SMS, directly aiming for increased revenue through sales and support calls. Powerful Contact Form Builder is for passive data collection and customer engagement via forms, enabling collection of information from customers visiting the website. While both can improve customer experience and support, CONSIO does so actively through conversations and campaigns, while Powerful Contact Form Builder does so passively through information gathering via forms.
At a Glance
CONSIO - Phone Call & AI Voice
29 reviews
Powerful Contact Form Builder
1,895 reviews
Detailed Overview
CONSIO - Phone Call & AI Voice
Consio is a Shopify-native AI phone and messaging platform built for ecommerce brands. It helps merchants turn phone conversations into measurable revenue by combining inbound AI voice support, outbound calling campaigns, and SMS inside one unified workspace.
Key Features
- Inbound AI Voice 24/7 + AI IVR: answers, qualifies, routes high-intent calls
- Outbound power dialer runs segmented campaigns; auto-drops voicemails, at scale
- All-in-one Phone Hub: AI + human calls, SMS, live monitoring, Shopify ROI
- Call top segments from Klaviyo & Shopify: VIPs, abandoned checkouts, in minutes
- AI SMS follows up instantly with tracking links, product info, or order updates
Powerful Contact Form Builder
Build your contact us form or custom form without any technical knowledge required
Key Features
- Customer account registration forms, customer fields.
- Create custom forms with file upload, image upload option.
- Send autoresponder emails and integrate form data with Klaviyo, MailChimp, etc.
- Easy to build contact us form with captcha, condition logic, etc.
- Easy to build Feedback Form, Popup Form, Wholesale Order Form, Wholesale form...
Feature Comparison
| Rating | 4.8/5 | 4.9/5 |
Rating CONSIO - Phone Call & AI Voice4.8/5 Powerful Contact Form Builder4.9/5 | ||
| Reviews | 29 | 1895 |
Reviews CONSIO - Phone Call & AI Voice29 Powerful Contact Form Builder1895 | ||
| Primary Function | AI-Powered Phone & SMS Communication | Form Creation & Management |
Primary Function CONSIO - Phone Call & AI VoiceAI-Powered Phone & SMS Communication Powerful Contact Form BuilderForm Creation & Management | ||
| Target Merchant | Businesses prioritizing active voice/SMS sales & support | Businesses prioritizing data collection & general inquiry management |
Target Merchant CONSIO - Phone Call & AI VoiceBusinesses prioritizing active voice/SMS sales & support Powerful Contact Form BuilderBusinesses prioritizing data collection & general inquiry management | ||
| Key Feature 1 | Inbound AI Voice Agent (24/7) | Custom Form Creation (no coding) |
Key Feature 1 CONSIO - Phone Call & AI VoiceInbound AI Voice Agent (24/7) Powerful Contact Form BuilderCustom Form Creation (no coding) | ||
| Key Feature 2 | Outbound Power Dialer & SMS Campaigns | Integration with Klaviyo, Mailchimp, etc. |
Key Feature 2 CONSIO - Phone Call & AI VoiceOutbound Power Dialer & SMS Campaigns Powerful Contact Form BuilderIntegration with Klaviyo, Mailchimp, etc. | ||
| Value Proposition | Drive revenue through AI-powered phone conversations and targeted SMS campaigns | Easily create professional forms to collect customer data and streamline communication |
Value Proposition CONSIO - Phone Call & AI VoiceDrive revenue through AI-powered phone conversations and targeted SMS campaigns Powerful Contact Form BuilderEasily create professional forms to collect customer data and streamline communication | ||
| Ease of Use | Potentially steeper learning curve due to AI features and campaign management | Likely easier to use given the focus on no-code form building |
Ease of Use CONSIO - Phone Call & AI VoicePotentially steeper learning curve due to AI features and campaign management Powerful Contact Form BuilderLikely easier to use given the focus on no-code form building | ||
Our Verdict
The choice between CONSIO and Powerful Contact Form Builder depends heavily on the merchant's specific needs. For merchants looking to proactively engage customers, drive sales, and provide immediate support through phone calls and SMS, CONSIO is the better choice. Its AI-powered voice agent and campaign management features can significantly enhance customer interaction and conversion rates. However, CONSIO requires a more active and strategic approach to customer communication.
On the other hand, if a merchant primarily needs to collect customer information, gather feedback, or manage general inquiries through various forms without needing real-time voice interactions, Powerful Contact Form Builder is the more suitable option. Its ease of use and integration with marketing tools make it a practical solution for building professional-looking forms for various purposes. For newer e-commerce businesses prioritizing foundational elements like contact forms and data capture, Powerful Contact Form Builder is the better and likely more cost-effective starting point.
Common Questions
What is the main difference between CONSIO and Powerful Contact Form Builder?
CONSIO focuses on AI-powered phone and SMS communication for sales and support, while Powerful Contact Form Builder is primarily for creating and managing forms for data collection and customer engagement.
Which app is better for actively engaging customers?
CONSIO is better for actively engaging customers through phone calls and SMS, using AI to qualify leads and automate communication.
Which app is easier to use?
Powerful Contact Form Builder is likely easier to use for basic form creation, as it's designed for non-technical users. CONSIO may have a steeper learning curve due to its AI and campaign management features.
Which app is better for integrating with marketing automation platforms like Klaviyo?
Both apps mention integrations with Klaviyo and other marketing platforms, but Powerful Contact Form Builder emphasizes this integration more as a core feature for sending form data to marketing lists. CONSIO uses Klaviyo for segmenting customers for targeted campaigns.
Which app is more focused on generating revenue?
CONSIO is explicitly designed to generate revenue through phone conversations and SMS campaigns, while Powerful Contact Form Builder indirectly contributes to revenue by improving customer data collection and lead generation.
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