CP: Order Editing & Upsells vs HIKO Social Loginfor Shopify (2026)
CP: Order Editing & Upsells and HIKO Social Login address entirely different merchant needs, despite sharing the 'Accounts and login' Shopify category. CP: Order Editing & Upsells focuses on streamlining post-purchase order management and improving customer satisfaction through self-service editing capabilities. Its strengths lie in reducing support workload, minimizing returns, and potentially increasing AOV through upsells. The target audience is merchants experiencing high support ticket volumes related to order changes or those looking to boost revenue through post-purchase opportunities. In contrast, HIKO Social Login concentrates on simplifying and enhancing the customer login experience. Its core value proposition lies in providing multiple login options (social media, Google One Tap, email links) to increase registration rates and gather essential customer data for personalized marketing. The app's strength resides in its flexible integration options with marketing platforms like Klaviyo and Omnisend. HIKO Social Login is designed for merchants prioritizing streamlined account creation, improved customer data collection, and seamless integration with their existing marketing ecosystem. It's crucial to note that only legacy customer accounts are supported, potentially limiting its appeal for merchants with newer account systems. Both apps have a 5/5 rating, but HIKO Social Login boasts significantly more reviews (46 vs. 12), suggesting wider adoption and potentially more established reliability.
At a Glance
CP: Order Editing & Upsells
12 reviews
HIKO Social Login
46 reviews
Detailed Overview
CP: Order Editing & Upsells
Cut support costs and boost AOV with self-service order editing, address validation, and upsells
Key Features
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- Instant order cancellations with automated refunds
- Address validation via Google Maps to flag bad addresses
- Post-purchase upsells to increase average order value (AOV)
- 3PL/WMS integrations to keep fulfillments in sync
HIKO Social Login
Let customers log in using social accounts or email links and collect essentical information.
Key Features
- Easy setup, customizable, 20+ social media logins (email links included), popup.
- Gather essential customer information, such as phone number, name, and country.
- Flexible integration options: APIs, Hydrogen, and custom social platforms.
- Connect to top marketing platforms: Klaviyo, Mailchimp, Omnisend, and Contlo.
- Only legacy customer accounts are supported.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating CP: Order Editing & Upsells5/5 HIKO Social Login5/5 | ||
| Reviews | 12 | 46 |
Reviews CP: Order Editing & Upsells12 HIKO Social Login46 | ||
| Primary Function | Post-Purchase Order Management | Simplified Customer Login |
Primary Function CP: Order Editing & UpsellsPost-Purchase Order Management HIKO Social LoginSimplified Customer Login | ||
| Key Benefit | Reduce support costs & increase AOV | Improve signup rates & data collection |
Key Benefit CP: Order Editing & UpsellsReduce support costs & increase AOV HIKO Social LoginImprove signup rates & data collection | ||
| Target Merchant | High-volume stores with order change requests | Merchants focused on marketing personalization |
Target Merchant CP: Order Editing & UpsellsHigh-volume stores with order change requests HIKO Social LoginMerchants focused on marketing personalization | ||
| AOV Impact | Post-purchase upsells | Indirectly through personalized marketing |
AOV Impact CP: Order Editing & UpsellsPost-purchase upsells HIKO Social LoginIndirectly through personalized marketing | ||
| Customer Support Impact | Reduces support tickets | Potentially reduces login issues |
Customer Support Impact CP: Order Editing & UpsellsReduces support tickets HIKO Social LoginPotentially reduces login issues | ||
| Data Collection | Order edit logs | Phone number, name, country via social logins |
Data Collection CP: Order Editing & UpsellsOrder edit logs HIKO Social LoginPhone number, name, country via social logins | ||
| Integration Focus | 3PL/WMS | Marketing Platforms (Klaviyo, Mailchimp) |
Integration Focus CP: Order Editing & Upsells3PL/WMS HIKO Social LoginMarketing Platforms (Klaviyo, Mailchimp) | ||
Our Verdict
For merchants grappling with frequent order change requests, high support ticket volumes, and a desire to capitalize on post-purchase upsell opportunities, CP: Order Editing & Upsells is the clear winner. Its self-service editing capabilities and integrations with fulfillment systems offer a direct solution to operational inefficiencies and potential revenue growth.
However, if the primary goal is to simplify the customer login process, improve signup rates, and gather valuable customer data for targeted marketing campaigns, HIKO Social Login is the superior choice. The breadth of social login options and integrations with marketing platforms make it a powerful tool for enhancing customer engagement and personalization, especially if only legacy customer accounts need to be supported. Merchants need to weigh their priorities carefully, as these apps address vastly different aspects of the customer journey.
Common Questions
Does either app directly impact shipping costs?
CP: Order Editing & Upsells includes address validation, potentially reducing shipping errors and associated costs. HIKO Social Login does not directly impact shipping costs.
Which app is easier to set up?
While both claim easy setup, HIKO Social Login likely has a simpler initial setup due to its focus on login integration. CP: Order Editing & Upsells may require more configuration to define editing rules and integrate with fulfillment systems.
Does either app offer a free trial?
The provided data does not mention free trials for either app. Merchants should check the Shopify App Store for current trial offers.
Can these apps be used together?
Yes, these apps can be used together as they address different areas of the customer experience. HIKO Social Login handles the login process, while CP: Order Editing & Upsells manages post-purchase order modifications.
Which app provides more control to the merchant?
CP: Order Editing & Upsells gives the merchant more control over what aspects of the order a customer can edit and the time window in which they can do so. HIKO Social Login offers customization of the login interface, but less granular control over the customer experience after signup.
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