CP: Order Editing & Upsells vs OTP Login with Phonefor Shopify (2026)
CP: Order Editing & Upsells and OTP Login with Phone, while both having perfect ratings, serve vastly different purposes on a Shopify store. CP: Order Editing & Upsells is geared towards improving post-purchase customer experience and increasing AOV by enabling self-service order edits, address validation, and upsells. Its primary focus is on reducing support costs and streamlining order fulfillment. In contrast, OTP Login with Phone focuses on enhancing the user registration and login process by replacing traditional passwords with secure, one-time codes delivered via SMS or email. This aims to provide a faster and more secure login experience, especially valuable in markets where password fatigue is a concern and SMS is a primary form of communication. They overlap slightly by providing a method to access a customer's account, but one does so during account creation/login while the other does so after an order is placed.
At a Glance
CP: Order Editing & Upsells
12 reviews
OTP Login with Phone
39 reviews
Detailed Overview
CP: Order Editing & Upsells
Cut support costs and boost AOV with self-service order editing, address validation, and upsells
Key Features
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- Instant order cancellations with automated refunds
- Address validation via Google Maps to flag bad addresses
- Post-purchase upsells to increase average order value (AOV)
- 3PL/WMS integrations to keep fulfillments in sync
OTP Login with Phone
Enable fast, secure OTP login with phone number and email for a smooth store login experience.
Key Features
- Register & Sign In with OTP: Customers sign up/login via phone or email OTP.
- Customizable OTP Settings: Set OTP expiry time & control resend button behavior.
- Flexible Account Updates: Customers update info; customize field labels & text.
- OTP on Checkout: Prompt OTP signup/verification on buy now and checkout buttons.
- Seamlessly integrates with popular SMS providers like MSG91 and Firebase.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating CP: Order Editing & Upsells5/5 OTP Login with Phone5/5 | ||
| Reviews | 12 | 39 |
Reviews CP: Order Editing & Upsells12 OTP Login with Phone39 | ||
| Core Functionality | Post-Purchase Order Editing & Upsells | Passwordless Login via OTP |
Core Functionality CP: Order Editing & UpsellsPost-Purchase Order Editing & Upsells OTP Login with PhonePasswordless Login via OTP | ||
| Target Merchant | Merchants seeking to reduce support tickets, increase AOV, and improve post-purchase experience | Merchants prioritizing security and a seamless login experience, especially on mobile |
Target Merchant CP: Order Editing & UpsellsMerchants seeking to reduce support tickets, increase AOV, and improve post-purchase experience OTP Login with PhoneMerchants prioritizing security and a seamless login experience, especially on mobile | ||
| Key Benefit | Reduced Support Costs & Increased AOV | Enhanced Security & Faster Login |
Key Benefit CP: Order Editing & UpsellsReduced Support Costs & Increased AOV OTP Login with PhoneEnhanced Security & Faster Login | ||
| Integrations | 3PL/WMS Integrations, Google Maps | SMS Providers (MSG91, Firebase) |
Integrations CP: Order Editing & Upsells3PL/WMS Integrations, Google Maps OTP Login with PhoneSMS Providers (MSG91, Firebase) | ||
| Value Proposition | Complete order editing solution that empowers customers and optimizes operations. | Provides a frictionless login and registration process that improves conversion rates. |
Value Proposition CP: Order Editing & UpsellsComplete order editing solution that empowers customers and optimizes operations. OTP Login with PhoneProvides a frictionless login and registration process that improves conversion rates. | ||
| Ease of use | Probably easy to use if the merchant knows the rules for order edits | Likely simple since it replaces current account registration/login process |
Ease of use CP: Order Editing & UpsellsProbably easy to use if the merchant knows the rules for order edits OTP Login with PhoneLikely simple since it replaces current account registration/login process | ||
Our Verdict
Choosing between CP: Order Editing & Upsells and OTP Login with Phone depends entirely on the specific needs of your Shopify store. If you are experiencing a high volume of support tickets related to order changes, shipping address corrections, or want to capitalize on post-purchase upsell opportunities, CP: Order Editing & Upsells is the clear choice. Its focus on self-service order management directly addresses these challenges. On the other hand, if your primary concern is enhancing the security of customer accounts and simplifying the login process, particularly for mobile users, OTP Login with Phone is the superior solution. Its passwordless authentication offers a smoother and more secure experience. They aren't competitive products because they solve different issues.
Common Questions
Which app helps increase revenue?
CP: Order Editing & Upsells directly aims to increase revenue through post-purchase upsells, while OTP Login with Phone indirectly influences revenue by improving the login experience.
Which app improves customer satisfaction?
Both apps can improve customer satisfaction. CP: Order Editing & Upsells by giving customers control over their orders, and OTP Login with Phone by providing a more convenient and secure login process.
Which app focuses on security?
OTP Login with Phone is primarily focused on enhancing security by replacing passwords with one-time codes, reducing the risk of password-related breaches.
Which app is easier to integrate with existing systems?
CP: Order Editing & Upsells claims 3PL/WMS integrations, which suggest it’s made to work with other systems. OTP Login with Phone claims SMS provider integrations (MSG91, Firebase), also implying integrations with outside systems.
Should I use both apps?
Yes, it is possible to use both apps because they solve different problems. One addresses login security and speed, and the other reduces support cost and enables increased AOV. They are not directly competing.
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